stormwyrm Posted August 7, 2007 Share Posted August 7, 2007 I was with them for over a year, up until about three months ago. I've had lots and lots of issues with them, and I wouldn't recommend the service unless you have absolutely no other choice (as was the case with me). They occasionally send their billing statements late, and they are very quick to disconnect service if you have failed to pay, late statement or not. Over the year and a half that I had to endure their service they did this to me four times, and they had nothing but lame excuses. Another thing that irks me is that they put you behind a NAT. That hurts when you like doing BitTorrent or other similar programs. Most other DSL services give you a real IP address... They're better than nothing, but if you can get anyone else, get anyone else! Quote Link to comment
Fusarium_jimini Posted August 13, 2007 Share Posted August 13, 2007 May additional charges bang babayaran sa contractor kapag mag-i-install na ng smart bro? Quote Link to comment
Snowprick Posted August 13, 2007 Share Posted August 13, 2007 Satisfied so far. Good thing I live near a Smart cell tower. Quote Link to comment
lance Posted August 15, 2007 Share Posted August 15, 2007 free ba ang installation sa smart bro? Quote Link to comment
aragorn_09 Posted August 15, 2007 Share Posted August 15, 2007 wag n kyo pakabit ng smartbro, sakit sa ulo, pag umulan ala n, mahirap pa ang signal kapag mababa ug puwesto saka malayo kayo sa tower, mag plan 999 k n lang. medyo konti ung problema...., me prob p rin he he he... Quote Link to comment
xxx_nine_inch_xxx Posted August 15, 2007 Share Posted August 15, 2007 my smartbro is ok naman... sometimes mabagal specially 8pm to 12 mn..... LATE TALAGA BILLS...... Quote Link to comment
superfunkibey Posted August 16, 2007 Share Posted August 16, 2007 This thread will never die coz smart service sucks. Was one of the first people to get smart wifi and I am so glad I changed service so long ago so I do not have to put up with their uselessness anymore. As most peeps suggest, if you have no choice then sa un-Smart Bro ka na, but if you have options then for your peace of mind choose somebody else. Quote Link to comment
BIG-Trouble Posted August 20, 2007 Share Posted August 20, 2007 SMART SUCKS! Im changing mine today. Naloko ako and tied up for a year. Now i am free! Dammit their connection sucks, their service even worse. Try calling to ask for help. Quote Link to comment
djshoi Posted August 20, 2007 Share Posted August 20, 2007 It sucks!!! I regret the day I applied for their service. Slow and Intermittent connection. Quote Link to comment
Guest Leviticus Posted August 26, 2007 Share Posted August 26, 2007 We applied for SmartBro in Manila and the service was good. Ok lang naman ang browsing and for work, communicating over the internet, etc. so sa baguio we applied too. we paid the monthly advance. turns out walang signal pala sa lugar namin, and to think nasa baba kami ng cathedral. we asked for a refund of the monthly but in 7 days pa raw makukuha. wtf?!? Quote Link to comment
poppinfresh2k5 Posted August 26, 2007 Share Posted August 26, 2007 just had mine installed last thursday. it seems okay naman. fairly fast. but it involves line of sight. in my case, there are four cellsites around me, two of them are blocked by a single house, so installation had less choices for a good signal. the other two were fairly obstructed by treelines. i still get a good signal. fairly fast. 91 percent efficiency maximum. maximum. so it can dip to a possible signal loss altogether. policy for for smart bro is the max should not go below 90%. so if they cant get a signal reaching the quota, they will not install the service. it would be violating their service contract. anyhoo been consistent for the past few days. speeds are nice comparable to cable. with dsl? sometimes faster, again dependent on the signal. Quote Link to comment
sitilim Posted August 26, 2007 Share Posted August 26, 2007 Leviticus... ganun ba? matagal talaga yan... pati ang reversal. I know someone from Smart, when I had problems with my connection their VP had my connection fixed on a sunday and threatened to fire anyone who didnt deliver. Hehehehehe taga bagiuo ka ba? have a cousin there. he drives around in a yellow custom offroader ala bigfoot during sundays... bka kilala mo. Quote Link to comment
poppinfresh2k5 Posted August 26, 2007 Share Posted August 26, 2007 as for me we won our subscription sa raffle eh. 1 year libre. pero nung may pa dapat naikabit. and again nung thursday lang finally nakabit Quote Link to comment
mhut Posted August 26, 2007 Share Posted August 26, 2007 smart bro is a good connection, kc gamit ko na cya for a year na eh and sometime more than 384kbps pa ang connection ko Quote Link to comment
rongo Posted September 1, 2007 Share Posted September 1, 2007 I am having a hart time uploading files using smartbro. Everytime I upload files of more than 5mb the file will not be completely send. I have to resort to using my dial up connection. Is it because of my router settings? Quote Link to comment
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