sweetmia Posted June 18, 2005 Share Posted June 18, 2005 kahit saang field naman siguro ganun.. depende na sa tao un kung pano nila gagamitin ung mga natutunan nila.. Quote Link to comment
centrino Posted June 19, 2005 Share Posted June 19, 2005 kahit saang field naman siguro ganun.. depende na sa tao un kung pano nila gagamitin ung mga natutunan nila.. <{POST_SNAPBACK}> Hi Ms. kiara that's a good point... but what I'm asking is does CC have much to offer in terms of personal growth? True, depende sa tao kung pano gagamitin yung natutunan, but still there are fields that offer more than the others... how much kaya growth sa CC? I am not trying to demean the CC industry, please don't get me wrong... Again as I've said I'm in fact looking at this as an option that's why Im asking for inputs... Thanks :cool: Quote Link to comment
sweetmia Posted June 19, 2005 Share Posted June 19, 2005 personally, id say malaki talaga natulong sakin ng pag work ko sa cc.. but then again...For those who believe No explanation is necessaryFor those who do not NOTHING WILL SUFFICE hehehehe Quote Link to comment
centrino Posted June 20, 2005 Share Posted June 20, 2005 personally, id say malaki talaga natulong sakin ng pag work ko sa cc.. but then again...For those who believe No explanation is necessaryFor those who do not NOTHING WILL SUFFICE hehehehe<{POST_SNAPBACK}> That's a :cool: way to put it Quote Link to comment
monsignor28 Posted June 20, 2005 Share Posted June 20, 2005 para nga lang hirap lumipat ng ibang field of work pag nakapagsimula ka na sa call center job... Quote Link to comment
sweetmia Posted June 20, 2005 Share Posted June 20, 2005 Hi Ms. kiara that's a good point... but what I'm asking is does CC have much to offer in terms of personal growth? True, depende sa tao kung pano gagamitin yung natutunan, but still there are fields that offer more than the others... how much kaya growth sa CC? I am not trying to demean the CC industry, please don't get me wrong... Again as I've said I'm in fact looking at this as an option that's why Im asking for inputs... Thanks :cool:<{POST_SNAPBACK}> para kasing .. uhmm.. ur looking for someone to.. i dunno.. convince or persuade u to join the call center industry.. wala lang.. Quote Link to comment
centrino Posted June 21, 2005 Share Posted June 21, 2005 para kasing .. uhmm.. ur looking for someone to.. i dunno.. convince or persuade u to join the call center industry.. wala lang.. <{POST_SNAPBACK}> Convince, pursuade, discourage... whatever... any input would be taken constructively. :headsetsmiley: Quote Link to comment
centrino Posted June 21, 2005 Share Posted June 21, 2005 para nga lang hirap lumipat ng ibang field of work pag nakapagsimula ka na sa call center job...<{POST_SNAPBACK}> WHY??? that's what I want to know Quote Link to comment
sweetmia Posted June 21, 2005 Share Posted June 21, 2005 WHY??? that's what I want to know <{POST_SNAPBACK}> di ko alam un reason ni monsignor.. pero for me.. parang mahirap na lumipat sa ibang work kse..well.. anliit nun starting sa normal na work tsaka.. di ko alam kung may ibang companies din na.. parang naghahanap ng excuse para bigyan ka ng pera.. hehehe tsaka nasanay nako pumasok sa office ng naka pambahay e.. hehehehe Quote Link to comment
centrino Posted June 21, 2005 Share Posted June 21, 2005 (edited) di ko alam un reason ni monsignor.. pero for me.. parang mahirap na lumipat sa ibang work kse..well.. anliit nun starting sa normal na work tsaka.. di ko alam kung may ibang companies din na.. parang naghahanap ng excuse para bigyan ka ng pera.. hehehe tsaka nasanay nako pumasok sa office ng naka pambahay e.. hehehehe<{POST_SNAPBACK}> Normal na work??? kakatakot yung pagka abnormal nung CC ah :headsetsmiley: So its ALL BOUT THE MONEY and the convenience to work in a "less" corporate atmosphere :cry: hmmm not actually the kind of growth that I have in mind. Thanks Ms. Kiara I'm starting to actually get the picture now Edited June 21, 2005 by centrino Quote Link to comment
binoyski71 Posted June 21, 2005 Share Posted June 21, 2005 if i may butt-in... pareng centrino... there's actually a thread that might help you in your quest to have answers... here it is... http://manilatonight.com/index.php?showtop...0entry2534581 hope this helps... :) Quote Link to comment
sweetmia Posted June 21, 2005 Share Posted June 21, 2005 Normal na work??? kakatakot yung pagka abnormal nung CC ah :headsetsmiley: So its ALL BOUT THE MONEY and the convenience to work in a "less" corporate atmosphere :cry: hmmm not actually the kind of growth that I have in mind. Thanks Ms. Kiara I'm starting to actually get the picture now <{POST_SNAPBACK}> comment ko lang po un dun sa comment ni monsignor..not that its all about the money.. its juz that if u start with a job na malaki sweldo.. mahirap na magshift sa mababa sweldo di ba? Quote Link to comment
centrino Posted June 22, 2005 Share Posted June 22, 2005 if i may butt-in... pareng centrino... there's actually a thread that might help you in your quest to have answers... here it is... http://manilatonight.com/index.php?showtop...0entry2534581 hope this helps... :)<{POST_SNAPBACK}> Thansk Binoy, i think i got what I wanted to know... :mtc: Thanks also Ms. Kiara :goatee: Quote Link to comment
TrackStar_ Posted June 27, 2005 Share Posted June 27, 2005 i worked in a callcenter before..sarap lang dun eh ung chix and popoy..wuhoo! ..bad boy Quote Link to comment
Immortal666 Posted July 2, 2005 Share Posted July 2, 2005 Hey guys, this is slightly OT, pero di naman ata. Anyone work for a BPO or Business Process Outsourcing unit? It's like being in a call center pero instead of taking in calls, backend job na data entry and data analysis ang ginagawa. That's my basic idea of it and that's what been described to me as well. I'd like to know more about it, kung paano yung work dun compared to a normal call center setting at paano yung metrics. Some CCs naman are starting to expand their operations to include BPO work na din. Anyone care to expound on BPOs? Quote Link to comment
Guest airmax Posted July 2, 2005 Share Posted July 2, 2005 im just doing this for the money once makaipon ako ng sapat im outta here. one side effect the job is routinary. nakakasawa accdg to some friends of mine who resigned from our cal center wala daw growth. hanggang ganon ka na lang. well opinion nila un that means hindi nila nagustuhan. ako rin hindi ok nagustuhan hehehe. Quote Link to comment
astig_tsubibo Posted July 10, 2005 Share Posted July 10, 2005 tama c ex-bitager, me din may onting share sa call center thing na yan kasi in my present situation..napabuti sakin ang pagiging agent ko dati..tech support din ako sa ortigas (bldg sa likod ng Rob galle na tinamaan ng sunog :boo: ) DSL account, so i worked there for a year and 2 mos tapos i resigned kasi napagod nako e..i live in laguna then i was assigned sa ortigas kasi nandun ang tech account but when i applied sa company b4 i thought sa makati lang me ma assign.. so anyways, nag resign na nga ako..napansin ko lang na napakadali lang ulit na makahanap ng job..minsan nga working ka pa e kinukuha ka na ng kabilang center at ewan ko lang ha pero sa observation ko when you transfer from one center to a different center..ang sweldo mu walang ibang pupuntahan kundi pataas because other centers consider the training ang the experiences na nakuha mu from your previous company :cool: maganda pa dun e pag tech accnt ka e they sponsor you s mga certifications o kaya mga trainings..basta anything that can make you better in doing your job..kasi sa call center, tao ang asset nila kaya sa tao ang investment ng mga yan..(cant speak for everybody though, yun lang ang naranasan ko e..baka kasi ang iba may bad experiences). speaking for tech..ok talaga.. kasi magagamit mu talaga yung natutunan mu sa labas ng office.. so lumipat na nga ako ng center..edi mas maayos na sahod tapos the company sponsored yung mga microsoft certs ko kaya wala na..iba na rin ang dating..IT na wohooo!! so from being an agent unti unti lang naman e, tyagaan lang din. it also depend kung anu ang plano mu..gusto mu ba yung OPS side (TL, OM etc) gusto mu ba yung admin (HR) or gusto mu maging sa IT (on site engineer o kaya system admin), or sa training and quality (trainer, QA) nasayo rin naman yan e..di lang naman calls ang nasa call center diba.. :thumbsupsmiley: Quote Link to comment
Perosa Posted July 11, 2005 Share Posted July 11, 2005 so far wla pa naman..hehe pimples lng dumami tsktsk any suggestion pra prevention?? Quote Link to comment
irishgirl Posted July 14, 2005 Share Posted July 14, 2005 109. Natutunan mo nang uminom ng umaga sa SIZZLING STOP after ng shift nyo<{POST_SNAPBACK}> lolz, yeah i agree... sizzling stop after shift 5 am...or shell select at ung mini cute kaso giba na nung huling punta ko lolz. jan sa may ortigas .... pati aisee's pagbukas na lolz.. whistle stop sa shang lolz..... beer at 5 am in the morning at u cant say no... so nagiging alcoholic ka bec. of ur work and maSArap lng tlga magrelax pagmay beer na hawak lolz... after being cussed and threatened on the phone for 8 hours u deserve it lolz... CHEERS Quote Link to comment
discount_card Posted July 18, 2005 Share Posted July 18, 2005 side effect para sakin e dadami ang jacket mo, magiging fashionista ka, techy (meron kng latest gadgets), up-to-date ka sa free scandal videos, magiging superposters ka sa mga forums (like MTC, wohoo!!!), at marami png iba!!! Quote Link to comment
Guest airmax Posted July 24, 2005 Share Posted July 24, 2005 Very interesting thread. :cool: Now its my opportunity to share my opinion on this kze, I'm also one of those critics of call center that woke up ending in a call center industry :thumbsupsmiley: 2 years, writer/segment prod ako for a certain investigative program. Ok masaya. exciting and most important of all i was able to pracrtice what i study for. ComArts. Pero,gaya nga ng nasabi ng bawat posts d2, if you are not happy na with what you are doing, you have the option to explore... Oo explore, that's what I did. From sunday bulletin to jobsreet- form Makati - Ortigas. And I always neglect the opportunity of applying in a call center. Pero when in times of trouble, there is always a friend to lean on.... And in this situation, prayer and confidence are my last resort. :hypocritesmiley: Sa isip ko, graduate ako , :thumbsupsmiley: i'm confident and i'm a hardworker :thumbsupsmiley:... I can work in a call center... :headsetsmiley: But the question is paano... Buti na lang, ung friend ko, tinawagan ako.ala lang tinawagan nya ko. tpos mustahna sabi ko, san ka? he told me SYKES. ano un? sabi ko. sabi nya call center. Ah ok...tawag tawag hello hello.. natawa lang siya... sabi ko pasok mko, pabiro lang sabi nya. cge. bigay mo resume mo. So ako naman ala lang resume daw e. So after a day, a phone call change my life. Matatalinghagang dayuhang pananalita ang ginawang interview sa akin. Yun na pala un.. and what they say the rest is history.... I'm now on my probationary period going to regularization by October. Sabi ko dati sa sarili ko, pucha mga taga call center kumikita daw ng 15k a month...huwag kayo maniwala dahil more than that pa ang kinikita nila (regulars)..mga proby around 18 k lng nman :cool: Sa lahat ng mga critics, try it and see for yourself. nothin to loose naman e. Sa mga nagsasabing trabahong bobo, hehe, goodluck kung trabahong bobo to,baka training pa lang sumabit na kau. Given a chance dapat matagal na ko nagwork sa call center, but I love being a writer asnd sooner or later babalik din ako sa kinagisnan kong industriya...Ang MEDIA pero habang masaya pa ako at kumikita ng limpak limpak na salapi sa 9 orasna pagiinternet at pagpapalamig sa aircon...Technical Support Rep muna ko.... Yeah bah baby :mtc:<{POST_SNAPBACK}>Sa lahat ng mga critics, try it and see for yourself. nothin to loose naman e. Sa mga nagsasabing trabahong bobo, hehe, goodluck kung trabahong bobo to,baka training pa lang sumabit na kau. Pare pumasa naman ako ng training at natangap na ako ng mga calls. Tech support ako. Opinion ko lang ito pero trabahong bobo nga ito Quote Link to comment
Guest airmax Posted July 24, 2005 Share Posted July 24, 2005 Don't get me wrong hindi ko sinasabing mga bobo ang nagwowork sa call center. Yung work lang dito paulit ulit tsaka wala ka naman natutunang bago. Well yan lang ang naeexperience ko. Quote Link to comment
Guest airmax Posted July 24, 2005 Share Posted July 24, 2005 trabaho ba ng bobo ang magawa mo ng paulit ulit utli ulit ang isang bagay na paulit paulit ulit ulit mong dapat magawa ng tama? bobo na kung bobo, kapal naman bulsa ko :thumbsupsmiley: :thumbsupsmiley:<{POST_SNAPBACK}> pare opinion ko lang yan sa ganyang klaseng trabaho. wala kasi akong nakikitang challenge sa ganitong klaseng trabaho at wala ring growth. wala rin naman akong sinasabing masama ang ganitong trabaho. hindi ko lang talaga nakahiligan at nagustahan mag work sa call center. pagka resign ko sa work magaabroad na ako dahil alam kong mas lalaki ang kikitahin ko doon kesa dito. dollar pa sweldo ko at mas punong puno ang bulsa ko kung ikukumpara mo nga sa ordinaryong empleado ung sweldo ng isang call center agent malaki nga un. pero ganoon din ang suma total maipambibili mo lang ng cell phone at ipod etc. ung sweldo mo sa call center. e sa abroad na lang ako ung sahod ko din pede ko pang ipambili ng bahay at kotse just my two cents. bro. Quote Link to comment
xcholox Posted July 25, 2005 Share Posted July 25, 2005 Hey guys, this is slightly OT, pero di naman ata. Anyone work for a BPO or Business Process Outsourcing unit? It's like being in a call center pero instead of taking in calls, backend job na data entry and data analysis ang ginagawa. That's my basic idea of it and that's what been described to me as well. I'd like to know more about it, kung paano yung work dun compared to a normal call center setting at paano yung metrics. Some CCs naman are starting to expand their operations to include BPO work na din. Anyone care to expound on BPOs?<{POST_SNAPBACK}> This is so true; if we really look into it, the industry that the call centers belong to have existed long before the "First Call Centers" (Sykes, Etel..) set foot on Philippine soil. Business Process Outsourcing (BPO) is the real industry that Call Centers came from. Accenture (formerly Anderson's), Watson Wyatt, Mckenzie and Co. are just some examples of these companire who have been here since the early 90's. We may not hear them a lot since just like CCs, they also work in the background for both local or foreign clients. Ever wonder who made you company payroll system? time keeping? database? HRD information systems? even your company in-house training may have been started (or still currently being serviced) by a BPO company. So don't think that Filipinos are walking in the dark with CCs since the idea behind this has existed longer than most people know. So why has it only made noise now? Its because the demand for Outsourced Customer Service is bigger than ever both here and (especially) abroad. In the US you hear of companies rightsizing (a fancy word for laying off) manpower to focus only on keeping employees that are directly affecting their core business. (Mainly product development, finance, sales and the like). The rest which are not considered part of the core are then outsourced (HR and IT projects, recruitment, triaining and yes...CUSTOMER CARE!) to save highly on fixed costs (ex. salary/benefits). The fact of the matter is that, Call Centers (especially the right ones) are here to stay. It may be because of the need for CSRs now but it could later be IT professionals, HEadhunters and even medical experts (which is starting to blossom) in the future. If you are in he right BPO, hey know what they are doing and they understand wht the demand is, thus they will adjust their services accordingly. My tip to my fellow Call Center pips: "Be always open to change". Flexibiliy is what will keep your career in a call center (or to be politically correct: BPO) strong. I hope I may have answered some questions about the true nature of this industry. Sorry I took so long guys/gals...now LOG IN!!!! :headsetsmiley: Quote Link to comment
monsignor28 Posted July 26, 2005 Share Posted July 26, 2005 (edited) eto story ko about abt how i landed in a call center job... pano nga ba... ang alam ko naghahanap lang ako ng day job sa isang recruitmrnt agency sa makati... (Mirof) wala daw available para sa kin... ksai nga naman under grad... no experience... then sabi ng frend ko try ko daw call center... call center what??? sabi tanggap ka lang daw calls konting bola pera na... hmmm easy money... sanay naman ako sa puyatan... try ko nga... log in ako sa jobstreet.com... meron kakapost mo lang ng umaga pag dating ng hapon tawag na sila for interview next day... sabi ko hmmm ganun ba katindi ang demand nito... kaso 1st interview ko di ko na sasabihin kung saan bagsak agad... aba malay ko naman na gnun katindi ang english dun... hindi naman ako gaanong nakapanood ng sesame street... puro batibot at kalukos musmos (guess nyo na kung ilang taon na ko) well meron ulit tumawag sa may bandang the fort naman... putsa masa matagal pa yung nilakad ko paakyat ng office kesa sa pag interview sa akin... narinig ko nanaman ang mahiwagang "well just call you" polite way of saying "youre not qualified" then i say nachachalenge ako dito ah... then came an interview in libis... wala rin, halos 1 day ako dun... i think 3 interview yun tpos sasabihin lang pala (hulaan nyo) "well just call you" sa dinami daming iterview na dinaanan ko ba naman lahat ng tanong nila halos parepareho... pagdating dun sa huling inaplayan ko pababa pa lang ako ng elevator tumawag na yung nag interview... "sir you have a scheduled contract signing tomorow morning at 9" naisip ko "wait lang miyerkules santo bukas ah, di ba pede now na nandito pa lang ako sa bldg" anyway sabi "ok ill be there thanks" 1 yr after heto nagtatake na ko ng sup calls and somtimes pag ala boss ko manager call... ok na rin ito kesa naman nasa house lang ako tulad ng dati... weekly may bonus... bukod pa sa monthly basic and other alowance... yun nga lang lagi kami mag kaaway ng gf ko... wala na daw ako time sa kanya... lagi daw kasi ako tulog... kahit sa sinehan pag nanunuod kmi... hehehe Edited July 26, 2005 by monsignor28 Quote Link to comment
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