Guest airmax Posted July 24, 2005 Share Posted July 24, 2005 Very interesting thread. :cool: Now its my opportunity to share my opinion on this kze, I'm also one of those critics of call center that woke up ending in a call center industry :thumbsupsmiley: 2 years, writer/segment prod ako for a certain investigative program. Ok masaya. exciting and most important of all i was able to pracrtice what i study for. ComArts. Pero,gaya nga ng nasabi ng bawat posts d2, if you are not happy na with what you are doing, you have the option to explore... Oo explore, that's what I did. From sunday bulletin to jobsreet- form Makati - Ortigas. And I always neglect the opportunity of applying in a call center. Pero when in times of trouble, there is always a friend to lean on.... And in this situation, prayer and confidence are my last resort. :hypocritesmiley: Sa isip ko, graduate ako , :thumbsupsmiley: i'm confident and i'm a hardworker :thumbsupsmiley:... I can work in a call center... :headsetsmiley: But the question is paano... Buti na lang, ung friend ko, tinawagan ako.ala lang tinawagan nya ko. tpos mustahna sabi ko, san ka? he told me SYKES. ano un? sabi ko. sabi nya call center. Ah ok...tawag tawag hello hello.. natawa lang siya... sabi ko pasok mko, pabiro lang sabi nya. cge. bigay mo resume mo. So ako naman ala lang resume daw e. So after a day, a phone call change my life. Matatalinghagang dayuhang pananalita ang ginawang interview sa akin. Yun na pala un.. and what they say the rest is history.... I'm now on my probationary period going to regularization by October. Sabi ko dati sa sarili ko, pucha mga taga call center kumikita daw ng 15k a month...huwag kayo maniwala dahil more than that pa ang kinikita nila (regulars)..mga proby around 18 k lng nman :cool: Sa lahat ng mga critics, try it and see for yourself. nothin to loose naman e. Sa mga nagsasabing trabahong bobo, hehe, goodluck kung trabahong bobo to,baka training pa lang sumabit na kau. Given a chance dapat matagal na ko nagwork sa call center, but I love being a writer asnd sooner or later babalik din ako sa kinagisnan kong industriya...Ang MEDIA pero habang masaya pa ako at kumikita ng limpak limpak na salapi sa 9 orasna pagiinternet at pagpapalamig sa aircon...Technical Support Rep muna ko.... Yeah bah baby :mtc:<{POST_SNAPBACK}>Sa lahat ng mga critics, try it and see for yourself. nothin to loose naman e. Sa mga nagsasabing trabahong bobo, hehe, goodluck kung trabahong bobo to,baka training pa lang sumabit na kau. Pare pumasa naman ako ng training at natangap na ako ng mga calls. Tech support ako. Opinion ko lang ito pero trabahong bobo nga ito Quote Link to comment
Guest airmax Posted July 24, 2005 Share Posted July 24, 2005 Don't get me wrong hindi ko sinasabing mga bobo ang nagwowork sa call center. Yung work lang dito paulit ulit tsaka wala ka naman natutunang bago. Well yan lang ang naeexperience ko. Quote Link to comment
Guest airmax Posted July 24, 2005 Share Posted July 24, 2005 trabaho ba ng bobo ang magawa mo ng paulit ulit utli ulit ang isang bagay na paulit paulit ulit ulit mong dapat magawa ng tama? bobo na kung bobo, kapal naman bulsa ko :thumbsupsmiley: :thumbsupsmiley:<{POST_SNAPBACK}> pare opinion ko lang yan sa ganyang klaseng trabaho. wala kasi akong nakikitang challenge sa ganitong klaseng trabaho at wala ring growth. wala rin naman akong sinasabing masama ang ganitong trabaho. hindi ko lang talaga nakahiligan at nagustahan mag work sa call center. pagka resign ko sa work magaabroad na ako dahil alam kong mas lalaki ang kikitahin ko doon kesa dito. dollar pa sweldo ko at mas punong puno ang bulsa ko kung ikukumpara mo nga sa ordinaryong empleado ung sweldo ng isang call center agent malaki nga un. pero ganoon din ang suma total maipambibili mo lang ng cell phone at ipod etc. ung sweldo mo sa call center. e sa abroad na lang ako ung sahod ko din pede ko pang ipambili ng bahay at kotse just my two cents. bro. Quote Link to comment
xcholox Posted July 25, 2005 Share Posted July 25, 2005 Hey guys, this is slightly OT, pero di naman ata. Anyone work for a BPO or Business Process Outsourcing unit? It's like being in a call center pero instead of taking in calls, backend job na data entry and data analysis ang ginagawa. That's my basic idea of it and that's what been described to me as well. I'd like to know more about it, kung paano yung work dun compared to a normal call center setting at paano yung metrics. Some CCs naman are starting to expand their operations to include BPO work na din. Anyone care to expound on BPOs?<{POST_SNAPBACK}> This is so true; if we really look into it, the industry that the call centers belong to have existed long before the "First Call Centers" (Sykes, Etel..) set foot on Philippine soil. Business Process Outsourcing (BPO) is the real industry that Call Centers came from. Accenture (formerly Anderson's), Watson Wyatt, Mckenzie and Co. are just some examples of these companire who have been here since the early 90's. We may not hear them a lot since just like CCs, they also work in the background for both local or foreign clients. Ever wonder who made you company payroll system? time keeping? database? HRD information systems? even your company in-house training may have been started (or still currently being serviced) by a BPO company. So don't think that Filipinos are walking in the dark with CCs since the idea behind this has existed longer than most people know. So why has it only made noise now? Its because the demand for Outsourced Customer Service is bigger than ever both here and (especially) abroad. In the US you hear of companies rightsizing (a fancy word for laying off) manpower to focus only on keeping employees that are directly affecting their core business. (Mainly product development, finance, sales and the like). The rest which are not considered part of the core are then outsourced (HR and IT projects, recruitment, triaining and yes...CUSTOMER CARE!) to save highly on fixed costs (ex. salary/benefits). The fact of the matter is that, Call Centers (especially the right ones) are here to stay. It may be because of the need for CSRs now but it could later be IT professionals, HEadhunters and even medical experts (which is starting to blossom) in the future. If you are in he right BPO, hey know what they are doing and they understand wht the demand is, thus they will adjust their services accordingly. My tip to my fellow Call Center pips: "Be always open to change". Flexibiliy is what will keep your career in a call center (or to be politically correct: BPO) strong. I hope I may have answered some questions about the true nature of this industry. Sorry I took so long guys/gals...now LOG IN!!!! :headsetsmiley: Quote Link to comment
monsignor28 Posted July 26, 2005 Share Posted July 26, 2005 (edited) eto story ko about abt how i landed in a call center job... pano nga ba... ang alam ko naghahanap lang ako ng day job sa isang recruitmrnt agency sa makati... (Mirof) wala daw available para sa kin... ksai nga naman under grad... no experience... then sabi ng frend ko try ko daw call center... call center what??? sabi tanggap ka lang daw calls konting bola pera na... hmmm easy money... sanay naman ako sa puyatan... try ko nga... log in ako sa jobstreet.com... meron kakapost mo lang ng umaga pag dating ng hapon tawag na sila for interview next day... sabi ko hmmm ganun ba katindi ang demand nito... kaso 1st interview ko di ko na sasabihin kung saan bagsak agad... aba malay ko naman na gnun katindi ang english dun... hindi naman ako gaanong nakapanood ng sesame street... puro batibot at kalukos musmos (guess nyo na kung ilang taon na ko) well meron ulit tumawag sa may bandang the fort naman... putsa masa matagal pa yung nilakad ko paakyat ng office kesa sa pag interview sa akin... narinig ko nanaman ang mahiwagang "well just call you" polite way of saying "youre not qualified" then i say nachachalenge ako dito ah... then came an interview in libis... wala rin, halos 1 day ako dun... i think 3 interview yun tpos sasabihin lang pala (hulaan nyo) "well just call you" sa dinami daming iterview na dinaanan ko ba naman lahat ng tanong nila halos parepareho... pagdating dun sa huling inaplayan ko pababa pa lang ako ng elevator tumawag na yung nag interview... "sir you have a scheduled contract signing tomorow morning at 9" naisip ko "wait lang miyerkules santo bukas ah, di ba pede now na nandito pa lang ako sa bldg" anyway sabi "ok ill be there thanks" 1 yr after heto nagtatake na ko ng sup calls and somtimes pag ala boss ko manager call... ok na rin ito kesa naman nasa house lang ako tulad ng dati... weekly may bonus... bukod pa sa monthly basic and other alowance... yun nga lang lagi kami mag kaaway ng gf ko... wala na daw ako time sa kanya... lagi daw kasi ako tulog... kahit sa sinehan pag nanunuod kmi... hehehe Edited July 26, 2005 by monsignor28 Quote Link to comment
Alphamale-X Posted July 26, 2005 Share Posted July 26, 2005 Hehehe bro I think we're working on the same roof..d2 ako sa robinson summit.. tech support..under bill gates.."alam mo na!"..PM me pare Very interesting thread. :cool: Now its my opportunity to share my opinion on this kze, I'm also one of those critics of call center that woke up ending in a call center industry :thumbsupsmiley: 2 years, writer/segment prod ako for a certain investigative program. Ok masaya. exciting and most important of all i was able to pracrtice what i study for. ComArts. Pero,gaya nga ng nasabi ng bawat posts d2, if you are not happy na with what you are doing, you have the option to explore... Oo explore, that's what I did. From sunday bulletin to jobsreet- form Makati - Ortigas. And I always neglect the opportunity of applying in a call center. Pero when in times of trouble, there is always a friend to lean on.... And in this situation, prayer and confidence are my last resort. :hypocritesmiley: Sa isip ko, graduate ako , :thumbsupsmiley: i'm confident and i'm a hardworker :thumbsupsmiley:... I can work in a call center... :headsetsmiley: But the question is paano... Buti na lang, ung friend ko, tinawagan ako.ala lang tinawagan nya ko. tpos mustahna sabi ko, san ka? he told me SYKES. ano un? sabi ko. sabi nya call center. Ah ok...tawag tawag hello hello.. natawa lang siya... sabi ko pasok mko, pabiro lang sabi nya. cge. bigay mo resume mo. So ako naman ala lang resume daw e. So after a day, a phone call change my life. Matatalinghagang dayuhang pananalita ang ginawang interview sa akin. Yun na pala un.. and what they say the rest is history.... I'm now on my probationary period going to regularization by October. Sabi ko dati sa sarili ko, pucha mga taga call center kumikita daw ng 15k a month...huwag kayo maniwala dahil more than that pa ang kinikita nila (regulars)..mga proby around 18 k lng nman :cool: Sa lahat ng mga critics, try it and see for yourself. nothin to loose naman e. Sa mga nagsasabing trabahong bobo, hehe, goodluck kung trabahong bobo to,baka training pa lang sumabit na kau. Given a chance dapat matagal na ko nagwork sa call center, but I love being a writer asnd sooner or later babalik din ako sa kinagisnan kong industriya...Ang MEDIA pero habang masaya pa ako at kumikita ng limpak limpak na salapi sa 9 orasna pagiinternet at pagpapalamig sa aircon...Technical Support Rep muna ko.... Yeah bah baby :mtc:<{POST_SNAPBACK}> Quote Link to comment
Usual Suspect Posted August 3, 2005 Share Posted August 3, 2005 :cool: Anybody here who have any idea kung san call center na pwede lumipat? basta within makati or ortigas... basta mas mataas sa nakukuha ko na 17.5K... message me pls... ayaw ko na d2 sa convergys.... :cry:<{POST_SNAPBACK}> pare pareho tayo ayoko na sa convergys... hanap tyo malilipatan anyone... message us pls Quote Link to comment
Immortal666 Posted August 3, 2005 Share Posted August 3, 2005 Hmm...'kala ko okay sa Convergys. Hindi pala. Bakit? Which brings me to a somewhat related topic: what don't you like about the call center you work for? We all know that there's no perfect company. Thus, what about we air out what we don't like about the call center companies we work for, whether it's the policies, the people etc. Naming the call center is optional. I'll start: Ang ayoko sa call center kung saan ako e ang bilis magbago ng target metrics, primarily for promotion. Pucha, kung kelan malapit mo na ma-meet yung goal, biglang babaguhin at itataas. Quote Link to comment
coffee_junkie82 Posted August 3, 2005 Share Posted August 3, 2005 you are allergic to daylight you think that america is doomed pimples (gah!) Quote Link to comment
kapal_kilay Posted August 3, 2005 Share Posted August 3, 2005 Side effects that Im getting? hmmm... Deteriorating brain cells due to lack of sleep, skin gets easily burned when hit by sunlight, body clock gets messed up, and eyes getting droopier everyday. Quote Link to comment
Cradle of Filth Posted August 7, 2005 Share Posted August 7, 2005 side effects, hindi ko na alam ang mga nangyayari sa pilipinas dahil hindi ako nakakanood ng balita,opisina at kama ko sa bahay na lang ang napupupuntahan ko!!! addict na ako sa kape Quote Link to comment
solar_titanium Posted August 8, 2005 Share Posted August 8, 2005 Pero seriously, what makes the US the strongest country if most Americans dont know the difference bet. a click and a right-click? Quote Link to comment
shiesha Posted August 9, 2005 Share Posted August 9, 2005 pare pareho tayo ayoko na sa convergys... hanap tyo malilipatan anyone... message us pls<{POST_SNAPBACK}> halo! bat ano bang meron sa convergys? bat away niyo na? im planning to submit my application pa naman this comming week! Quote Link to comment
phallus_boy Posted August 9, 2005 Share Posted August 9, 2005 Bad effects ng call center: -hindi ka na makasama sa inuman sa gabi.-Mahirap matulog sa umaga, maingay kasi.-nakaka sawa yung tunog ng callmaster.-Pasaway mga team lead. Lalo na pag tanga at puro pabibo lang ang alam. Pero wala naman talagang alam sa ops. Quote Link to comment
igol ays Posted August 9, 2005 Share Posted August 9, 2005 (edited) deleted the post instead Edited August 9, 2005 by eagleyes Quote Link to comment
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