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The PLDT Complaint Thread


umd

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our home has a pldt landline. where there's a pldt there should also be a dsl available. so we tried applying and almost everyday we called up pldt to follow up our application. they kept saying that it is being processed. after more than a month, we called again only to be told that they dont have d service in our area

 

THAT'S F_CKING B_LLSH_T!!!!!!!!!!!

 

 

tagal talaga tol ... sasabihin pa sayo na may problema sa CO ... tapos may problema sa dp switch ... tapos may short daw sa box ... actually napansin ko dyan tol ... puro kasi contractor ang gumagawa ng installation kaya ... tingi tingi ang installation ... iba sa data ... iba sa phone line ... kulang sa coordination.

 

sino ba may kakilala may access dito sa ADSL Switch ng PLDT? :blush:

 

Parang mabagal ang downbit rate ko ... it shows 384 pero di ganito ang 384 ... I beleive Huwaie RANS gamit nila ... madali i configure yun ...

 

yoooohoooo .... mga taga PLDT dyan ... pm me ... pagusapan natin pakibuka na lang sa switch speed ko ... :huh: pwede?

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i had issues with our pldt dsl before pero those were during the times na nadidisconnect ang service after late na kami nagbayad. pahirapan ung reactivation. will take 2 weeks to finally get you up and online again. anyway, after we made it a point to pay early or on time, ok yung DSL, no disconnection issues pero may slow speed rin minsan probably due to peak hours. right now, wala na kami commitment to stay with PLDT and im thinking of switching to another service na mas OK, mas mura, mas sulit sa speed and bayad... im gunning for GLOBE BROADBAND DSL kaso mukhang wala dito sa area namin. PLDT and Bayantel lang ata meron dito.

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I have both PLDT and Globe dsl, I can say that the GLobe dsl is way faster than the PLDT dsl using equivalent plans. Globe is also much more friendly towards those who have small businesses as they have a plan 998 for a business line with dsl, while PLDT charges 4,800 for it...

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I have disconnected one of my phone line due to the bad costumer service. Isipin nyo 1month na sira yun phone d pa nila magawa. And still charge me for there service! :grr:

And now I am disconnecting my DSL service from PLDT. Bulok na talaga service nila. Tapos yun rapair service nila bulok rin.

Yun repairman nila naghahanap pa ng lagay. Para magawa lang phone line mo. :grr:

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Dapat mag-apply PLDT Customer Service and Techincal Support Service (for DSL) sa Guiness Book of World Records sa pinakapangit na Service sa Subscriber.

 

Walang customer commitment, walang makapagsabi kung kailan ang (re)connection. Three weeks inabot are (re)connection after makapagbayad!! Pero, tuloy pa rin ang billing, kahit walang service! Ang Lupit!!

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