umd

I applied a PLDT Postpaid Landline last March3, 2006 at their Office in Espana, Manila. Luckily, my application was approved and asigned a PLDT Landline Number on that day. Since I prepared to have it installed on weekend, since WALANG tao sa bahay namin during weekdays, I was told that it will be installed on the following days, either March 4 or March 5. Pero, lumias ang weekend ng hindi na-install ang phoneline I tried to call their HOTLine and I was informed that my Application was brought back to Head Office due to PhoneLine Number Assignment, and wala silang timeline kung kailan maaayos. Last week, I call again the hotline, same status pa rin. Walang nakakaalam kung kailan, in one conversation, may isang operator na nagsabi sa akin that "sir, this really happens, and it beyond our controls"!! What Im asking is, kung kailan kaya ako makakabitan ng Phoneline? Bakit walang masabi sa akin ang mga Hotline Operators kung ilang months/days ba nare-resolve ang mga ganitong issues? Diba Commnucation Company sila?, Bakit hindi sila marunong makipag-communicate sa mga would-be subscriber nila? AT KANINO AKO HIHINGI NG TUOLNG PAG SINABI NA ITS BEOYND OUR CONTROL!!