toreypines Posted May 25, 2007 Share Posted May 25, 2007 172 operators can't help even with setting up my email settings!!! The lady told me she will write a request for me daw. And it will take forever again before somebody from email support calls just like before. PLDTDSL sucks! Quote Link to comment
NightWingX Posted May 27, 2007 Share Posted May 27, 2007 makano na ba talaga ang bayad sa pldt dsl? I still pay for the 1999 plan. sabi daw mas mabilis yun. tama ba?kakainis talaga ang service and repair ng pldt dsl. lagi na lang sabi sira yun computer mo , may virus daw yun computer , last time ang sabi sa akin sira daw yun router ko. Ano kaya maganda dsl brand na pwede pang palit sa pldt? Quote Link to comment
artvader Posted May 27, 2007 Share Posted May 27, 2007 Regarding downgrading your PLDT plans: pwede ba yun? Knowing PLDT, they'll give you the run-around before they even grant you that. A typical scenario they'll employ: You'll have to unsubscribe your current DSL service first by going to their business office and surrendering your DSL modem and phone filters. Then you'll have to re-apply for another DSL service. Which can take weeks to process. Quote Link to comment
hydro_chloride Posted May 28, 2007 Share Posted May 28, 2007 Bulok talaga yang service ng PLDT. Ang matinding tanong nga dyan... Pwede mo ba mademanda ang PLDT? haaay Pilipinas nga naman oo Quote Link to comment
clam_eater Posted May 30, 2007 Share Posted May 30, 2007 our home has a pldt landline. where there's a pldt there should also be a dsl available. so we tried applying and almost everyday we called up pldt to follow up our application. they kept saying that it is being processed. after more than a month, we called again only to be told that they dont have d service in our area THAT'S F_CKING B_LLSH_T!!!!!!!!!!! Quote Link to comment
splokok is splokok Posted May 30, 2007 Share Posted May 30, 2007 our home has a pldt landline. where there's a pldt there should also be a dsl available. so we tried applying and almost everyday we called up pldt to follow up our application. they kept saying that it is being processed. after more than a month, we called again only to be told that they dont have d service in our area THAT'S F_CKING B_LLSH_T!!!!!!!!!!! tagal talaga tol ... sasabihin pa sayo na may problema sa CO ... tapos may problema sa dp switch ... tapos may short daw sa box ... actually napansin ko dyan tol ... puro kasi contractor ang gumagawa ng installation kaya ... tingi tingi ang installation ... iba sa data ... iba sa phone line ... kulang sa coordination. sino ba may kakilala may access dito sa ADSL Switch ng PLDT? Parang mabagal ang downbit rate ko ... it shows 384 pero di ganito ang 384 ... I beleive Huwaie RANS gamit nila ... madali i configure yun ... yoooohoooo .... mga taga PLDT dyan ... pm me ... pagusapan natin pakibuka na lang sa switch speed ko ... pwede? Quote Link to comment
Kurtsky Keigee Posted May 31, 2007 Share Posted May 31, 2007 Halos pag aaw DC ng DC nakaka bad trip! Quote Link to comment
blue_ice Posted May 31, 2007 Share Posted May 31, 2007 its take a very long time for them to do a site survey to check if your area is dsl capable. Quote Link to comment
urtooclose Posted May 31, 2007 Share Posted May 31, 2007 Guys, I have been trying to apply for a GLobe broadband pero wla pa daw available connections sabi. Intay-intay lang daw ako. It's been a month na and wala pa rin daw. I hate to apply sa PLDT kasi nga sa mga nababasa ko. Sana makapaghintay ako. Quote Link to comment
Kurtsky Keigee Posted June 3, 2007 Share Posted June 3, 2007 PLDC is the worst ISP ever Quote Link to comment
pimpkin® Posted June 3, 2007 Share Posted June 3, 2007 wala pa naman akong problema sa service nila....sana... Quote Link to comment
knutt Posted June 4, 2007 Share Posted June 4, 2007 if u have gotten 3G signal then it is very good ... if not it is as if dial up very very slow connection Quote Link to comment
Mayor chris Posted June 7, 2007 Share Posted June 7, 2007 guys, i need your inputs here. i want to apply for dsl na may phoneline na kasama kasi wala pa me phoneline sa bahay eh. Sa mga naka dsl jan ano b best provider ngayon? thanks in advance Quote Link to comment
Google Posted June 8, 2007 Share Posted June 8, 2007 ang alam ko meron pa rin ang globe.... Quote Link to comment
crazykalbo Posted June 8, 2007 Share Posted June 8, 2007 i had issues with our pldt dsl before pero those were during the times na nadidisconnect ang service after late na kami nagbayad. pahirapan ung reactivation. will take 2 weeks to finally get you up and online again. anyway, after we made it a point to pay early or on time, ok yung DSL, no disconnection issues pero may slow speed rin minsan probably due to peak hours. right now, wala na kami commitment to stay with PLDT and im thinking of switching to another service na mas OK, mas mura, mas sulit sa speed and bayad... im gunning for GLOBE BROADBAND DSL kaso mukhang wala dito sa area namin. PLDT and Bayantel lang ata meron dito. Quote Link to comment
artvader Posted June 9, 2007 Share Posted June 9, 2007 I have both PLDT and Globe dsl, I can say that the GLobe dsl is way faster than the PLDT dsl using equivalent plans. Globe is also much more friendly towards those who have small businesses as they have a plan 998 for a business line with dsl, while PLDT charges 4,800 for it... Quote Link to comment
NightWingX Posted June 13, 2007 Share Posted June 13, 2007 I have disconnected one of my phone line due to the bad costumer service. Isipin nyo 1month na sira yun phone d pa nila magawa. And still charge me for there service! :grr: And now I am disconnecting my DSL service from PLDT. Bulok na talaga service nila. Tapos yun rapair service nila bulok rin. Yun repairman nila naghahanap pa ng lagay. Para magawa lang phone line mo. :grr: Quote Link to comment
umd Posted June 14, 2007 Author Share Posted June 14, 2007 Dapat mag-apply PLDT Customer Service and Techincal Support Service (for DSL) sa Guiness Book of World Records sa pinakapangit na Service sa Subscriber. Walang customer commitment, walang makapagsabi kung kailan ang (re)connection. Three weeks inabot are (re)connection after makapagbayad!! Pero, tuloy pa rin ang billing, kahit walang service! Ang Lupit!! Quote Link to comment
hydro_chloride Posted June 14, 2007 Share Posted June 14, 2007 Wala namang ginagawang action ang NTC dito. Kahit anong complaint ang gawin mo baliwala Quote Link to comment
Nash David Posted June 14, 2007 Share Posted June 14, 2007 NTC response is usually they refer your complaint to the subscriber first. Now that will take time cause as we all know PLDT means Pu***** Lahat Dito T_nga. If not satisfied with their response, you can elevate this again to NTC. Unlike ERC where electric service providers like Meralco are measured accordingly through Philippine Distribution Code and Magna Carta for Electricity Consumers, telecommunication service providers has lax measures to ensure prompt response to customer complaints unlike ERC. Maybe our lawmakers or NTC should come up with a similar mandate as ERC that is pro-consumer. The rates they charge should be Performance Base Rate so they will be mandated to improve customer service instead of just relying on the premise of for marketing strategy sake only. PLDT is already a complacent company that does not care if people would avail their service or not they will still survive. By imposing a Performance Base Rate scheme on all telecommunications company, they will ensure consumer satisfaction because the rates they are going to charge will be under scrutiny of both the NTC and Consumer Satisfaction Index (CSI). Medyo malalim na Ingles ko tama na. "Pangarap kong tuparin ang mga Pangarap mo" - Pichay Quote Link to comment
knutt Posted June 15, 2007 Share Posted June 15, 2007 heard the pcmcia card they give out isnt that good .. 3 times replaced na ... they say really there is a problem with the card Quote Link to comment
butchick Posted June 15, 2007 Share Posted June 15, 2007 question:can i use WeRoam using my Playstation Portable to access the net? Quote Link to comment
The_Lubricator Posted June 19, 2007 Share Posted June 19, 2007 May kagulangan talaga ang PLDT. Eto, di namin nabayaran yung bill, kaya pinutol nila pagkatapos ng 2 buwan. Pero, tuloy-tuloy ang pag-singil sa amin. Isipin mo, sinisingil ka dun sa hindi mo ginamit. Tama ba yan? Meron na bang taong nagsampa ng kaso sa PLDT nang dahil dito? Mukhang wala pa dahil yang gawain nilang iyan, mukhang tuloy-tuloy pa rin. Meron din kaming kapitbahay na ganyan din ang sinapit na kapalaran dun sa punyetang PLDT na yan. Tapos, bigla kaming nakatanggap ng pag-aareglo mula sa abogado ng PLDT na pwede na daw kahit kalahati na lang ng paguutang namin. Eh, talagang gaguhan na ito. Tapos, hindi lang blacklisted ang bahay/address mo sa PLDT, blacklisted ka rin sa mga credit card. Isa lang yan sa mga pang-aapi na nagaganap sa lipunan natin. Ang mga makapangyarihan, nagsasamantala sa mga hindi makapalag. Quote Link to comment
NightWingX Posted June 19, 2007 Share Posted June 19, 2007 Kung ayaw mo sumakit ulo mo. Stay away from pldtdsl! :thumbsdownsmiley: Quote Link to comment
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