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Restaurant Complaints


Guest BDC0425

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Haaay ... the one who served me was a counter-gay also .....

 

basta.. nagkalat na ang lahi ng mga bading sa mga kainan sa baguio. :sick: counter-gays=poor service

 

MCDONALD's PASEO BULSHIET and other fast food joints

 

Everytime the counter fellows ask your order they look away, they do not listen, they get distracted by fellow crew ... in short they do not pay attention.... BUT THEY WANT YOU TO LISTEN, UPSIZE YOUR DRINK? UPSIZE YOUR FRIES? AND THEN THEY ASK YOU TO REPEAT YOUR ORDER AGAIN

 

YEAH UPSIZE MY ASS

 

:grr: :grr:

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I'm not homophobic but meron ding counter-gay sa KFC SM North Edsa - The Block na sobrang bagal. There were only 3 people ahead of me on the line but it took 20mins for me to get my turn. Pamali-mali kasi and sobrang bagal talaga. Yung ibang line yata dobleng number na ng customers and natapos compared sa kanya.

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I wanted to eat last night at Teryaki Boy along Ortigas Ave ( near Xavier school).Upon arrivial the outlet manager immediately gave us ( my family & I ) a coupon for free california maki ( I wonder why????). Well he said its for waiting, but we just arrived!Anyways, we were waiting & waiting till finally a family left so we went in. As we entered I saw not 1 but 3 free tables . I asked the manager if we can take one of the free tables . He said wait sir we will clean it first , 10 mins of wait still no one was cleaning the table. I asked him if we can take our seat there ? He said yes sir . I noticed the family next to our table ALL OF THEM ARE FROWNING . I asked them how long have you been waiting for your food ?They replied "GA 30 MINS NA KAMI DITO WALA PARIN FOOD NAMIN ".Thats when I decided to leave na kasi baka mga 1 oras pa ako mag intay - NO WAY!!.

On my way out the other customers were all saying WALANG KWENTE DITO DI NA AKO BABALIK ANG BAGAL NG SERVICE . Lahat pala kami bwisit pag labas nitong resto na ito . Sayang ok naman food nila dati :grr: :grr: :grr: :thumbsdownsmiley: :thumbsdownsmiley: :thumbsdownsmiley:

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TGI Fridays just opened a branch at the Ayala Center in Cebu last week. Halatang bagito pa yung staff nila. Yung host kinuha yung order namin and then I saw this Caucasian waitress (who was obviously training them) whisk him off and overheard her say "You're a host not a server, let the servers handle the table".

 

And then ang tagal i-serve yung order ko. My companions were not eating their food kasi hinihintay yung sa akin. We noticed that the other customers who came after us, had their food served. I just insisted on my friends to not wait for me anymore. After a few more minutes, my food was finally served. And then to cap my bad experience with TGI Fridays-Ayala Cebu, my Coke was refilled with Ice-T. Tsk, tsk. Not a great way to launch a new branch.

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Ha ha ha! Same experience! I couldn't ask for a refill of my drink so what I did was go over to the counter and ask for one, demanded that they produce the bill in one minute, complained about the 10% service charge and paid the exact amount.

 

I filed a formal complaint with the head office, but I did not receive any response.

 

Pizza Hut is the lousiest pizza chain.

Overpriced and bad service what more can you ask for!

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  • 3 weeks later...

Red Ribbon Shaw Blvd Corner Escriva Drive. Just last night, my family and I came from my daughter's Xmas party in the Kapitolyo, Pasig area. It was almost 8pm and we haven't had dinner. I thought it best to eat in RR rather than go to Shang mall or Podium and look for a place to eat. Besides, my kids love RR's chicken lollipop. Now, they have value meals you combine with a slice of cake and a drink. Since we were six, my wife got everyone's order first before going to the cashier to order. Once there, the cashier informed my wife that most of the food ordered were not available. WTF!!! It was dinner time. Only 3 variands were available. Fine, we ordered what was available. It took 15 minuted to place the order. The girl in the counter was incompetent as she could not get the orders correctly, considering there were only 3 to choose from their menu. Finally, we paid for our order and went to our table. My wife and I were already in a bad mood due to the shabby service. Then they serve plates that were just washed that we had to wipe them ourselves. When the food came, only 5 were served. Apparently, they did not get my order. So as not to make a scene, I kept my cool and told my wife that I would just eat what the kids won't eat. To top it all, the food has also deteriorated (sourgraping:)).

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Figaro - all branches. Nakakainis ang practice nila na hindi binibigay ang change pagkabayad mo at sasabihin na isasabay na lang sa food. I mean, what the f__k is the matter with just giving the change as soon as the customer pays the bill? May magbabago pa ba sa transaction between paying the bill and getting your order? Nadiskubre ko lang later kung bakit ganito ang gawain nila.

 

Once I bought some coffee and cookies for take-out sa branch sa may ABS CBN and I gave a P1,000 peso bill. So wait for the food to be prepared ako. Pagdating nagmamadali ako dahil may meeting. May recibo naman na binigay. Nung nasa EDSA na ko tsaka ko lang naisip na wala nga pala ang sukli ko na about 700 pesos. Okay na Modus di ba? Ilang tao ang naloloko ng mga crew kaya araw-araw?

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I hate this modus operandi too... when the chane comes expect it to be "durog"

 

Kung ganun I would ask them to get my order from where i am seated

 

One can email

 

info@figarocoffee.com

 

Figaro - all branches. Nakakainis ang practice nila na hindi binibigay ang change pagkabayad mo at sasabihin na isasabay na lang sa food. I mean, what the f__k is the matter with just giving the change as soon as the customer pays the bill? May magbabago pa ba sa transaction between paying the bill and getting your order? Nadiskubre ko lang later kung bakit ganito ang gawain nila.

 

Once I bought some coffee and cookies for take-out sa branch sa may ABS CBN and I gave a P1,000 peso bill. So wait for the food to be prepared ako. Pagdating nagmamadali ako dahil may meeting. May recibo naman na binigay. Nung nasa EDSA na ko tsaka ko lang naisip na wala nga pala ang sukli ko na about 700 pesos. Okay na Modus di ba? Ilang tao ang naloloko ng mga crew kaya araw-araw?

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Figaro - all branches. Nakakainis ang practice nila na hindi binibigay ang change pagkabayad mo at sasabihin na isasabay na lang sa food. I mean, what the f__k is the matter with just giving the change as soon as the customer pays the bill? May magbabago pa ba sa transaction between paying the bill and getting your order? Nadiskubre ko lang later kung bakit ganito ang gawain nila.

 

Once I bought some coffee and cookies for take-out sa branch sa may ABS CBN and I gave a P1,000 peso bill. So wait for the food to be prepared ako. Pagdating nagmamadali ako dahil may meeting. May recibo naman na binigay. Nung nasa EDSA na ko tsaka ko lang naisip na wala nga pala ang sukli ko na about 700 pesos. Okay na Modus di ba? Ilang tao ang naloloko ng mga crew kaya araw-araw?

 

 

Le Coeur de France - shangrila edsa, ganyan din ang style.

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Guest Leviticus
I hate this modus operandi too... when the chane comes expect it to be "durog"

 

Kung ganun I would ask them to get my order from where i am seated

 

One can email

 

info@figarocoffee.com

durog meaning in coins?

 

KFC SM Rosales, Pangasinan. Order ako ng snack box and mashed potatoes, mousse and fries (hehehe.. hindi pa ako nananghalian kasi), paid with a 500 bill. my order amounted to around P160.00. I got 100 bills and P40.00 in one-peso coins. nubayan! sagana ata sila sa barya. dilemma is to either take it or not. tanong ko kung may mga tig-bente or at least P5.00 na lang but wala raw, maghintay raw ako kung gusto ko. inconvenience.

 

binili ko na lang ng cake sa red ribbon yung barya para sa anak ko. masaya pa yung kahera sa red ribbon to get so much coins from me. yun nga lang, feeling ko ay nanalo ako sa jueteng with the amount of coins I have

 

oo nga pala pahabol. ever noticed in Tokyo Tokyo that they removed their "rice all you can" posters? in Tokyo Tokyo SM Rosales branch walang poster na ganun. ako naman alam ko na unlimited rice so you can just imagine my officemates' reaction when I asked for it. dun lang nila nalaman na unlimited pala ang kanin. kasi naman.. tinatago ng mga servers yung kanin unlike before you can see the roving rice server.

 

first time kasi nagkaroon ng tokyo tokyo dito sa pangasinan..

Edited by Leviticus
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There's this bar along Sucat, Paranaque almost infront of Olivares Hospital which charges an additional 3% administrative charge if you pay using your credit card. HUERTO name nung bar. I want to talk to the manager pero sabi ng mga staff nila wala raw, so I berated the cashier and told them na isusumbong ko kayo sa DTI!

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Red Ribbon Shaw Blvd Corner Escriva Drive. Just last night, my family and I came from my daughter's Xmas party in the Kapitolyo, Pasig area. It was almost 8pm and we haven't had dinner. I thought it best to eat in RR rather than go to Shang mall or Podium and look for a place to eat. Besides, my kids love RR's chicken lollipop. Now, they have value meals you combine with a slice of cake and a drink. Since we were six, my wife got everyone's order first before going to the cashier to order. Once there, the cashier informed my wife that most of the food ordered were not available. WTF!!! It was dinner time. Only 3 variands were available. Fine, we ordered what was available. It took 15 minuted to place the order. The girl in the counter was incompetent as she could not get the orders correctly, considering there were only 3 to choose from their menu. Finally, we paid for our order and went to our table. My wife and I were already in a bad mood due to the shabby service. Then they serve plates that were just washed that we had to wipe them ourselves. When the food came, only 5 were served. Apparently, they did not get my order. So as not to make a scene, I kept my cool and told my wife that I would just eat what the kids won't eat. To top it all, the food has also deteriorated (sourgraping:)).

 

 

4x kaming kumain sa red ribbon (different branches) palagi sinsabi sa amin na wala na raw softdrinks at iced tea lang ang available. ang problema, kailangan daw magdagdag ng bayad dun sa price nung set meal nila. kalokohan lang yata yung mga set meals nila eh, palagi ngang hindi available yung mga gusto mong i-order.

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