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The SMART Complaint Thread


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I got a feeling that Smart Bro connection is getting slower, Is it because there's too many subscribers now than before? And there tech. support really suck if they can't fix it by their TSR on phone they will make you wait for 24 hours to schedule their visit at your place and it will take as long as 3 days for them to come :grr:

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  • 2 weeks later...
  • 1 month later...

Ganun ba?! Bad trip talaga sila! :thumbsdownsmiley:

Sure hope they put more essence into what they are trying to project - if even a fraction. :headsetsmiley:

 

tried to connect to the internet with my cellfone via nokia suite, mas mabilis pa globe.kesa smart...

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  • 3 weeks later...

I've been using Smart Bro for several years now (Meridian pa dati 'yong may hawak). Wala naman ako problem pwera lang noong initial setup.

 

I use it for my work connecting to servers via SSH or FTP and I have no problem with connection timing out or the likes.

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  • 2 weeks later...

 

One of the great annoyances I get from my phone is the alerts that it is okay to use my 3G smart phone to surf. But to be real, it is an absoluteB*tch to surf with Smart. Its as bad as plain wap and if you surf during peak hours like noon or 5-6pm you will surely have a heck of a long time to wait and so many battery wasted energy because your phone is continuously on, you really need to get extra batteries and have them fully charged if you can not find a socket. Internet surfing or operating is really hard over the present broadband structure. Ewan ko lang what is the experience with Globe and Sun users.

 

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  • 2 weeks later...
I've been using Smart Bro for several years now (Meridian pa dati 'yong may hawak). Wala naman ako problem pwera lang noong initial setup.

 

I use it for my work connecting to servers via SSH or FTP and I have no problem with connection timing out or the likes.

 

 

 

ok naman din smart bro ko mabilis naman sya

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I was told that there is a problem reloading Smart using a Call/Text Card regardless if it's 300 or 500. It's been going on lately that my card retailer does not want to sell me any because of the problem these past few days

 

I personally experienced this yesterday. I tried to load a 500-call/text card but I could not connect to Smart. When I finally connected, the voice said " the pin # is not valid, etc." So I tried another 500 value prepaid card an the same happened. This morning I was able to load a 100 value card. This happened also once with my Globe SIM. Pero twice in a row! :angry: What is really the problem with SMART? :grr:

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