reviews The PLDT Complaint Thread

[pikid]

so i see my favorite s@%t hole company has the most complaint threads here. well done pldt. keep up the good work, you wankers. pldt and fitness first. company priorities are profit first, service, what's that?

[lynk]

All I can say is PLDT is the most F@#k-up company in the universe....since January pa yung problem sa I-net cafe ko and August pa lang naayos (hindi pa totally naayos kasi every sunday ang bagal). Can you imagine...Internet Cafe shop...everyday walang internet...B@LLSh@T!!!!! :grr:

 

Dati sila yung nag-top na company sa Asia but ngayon...BULOK!!!! Tinitipid kasi nila yung employees nila tapos tinanggal lahat pinalitan ng fu@kng contractuals na walang alam-->BOBO!!! :grr:

[cleanpinoy]

paki explain naman kung bakit tinaas nila yung monthly service fee ng PLDT wireless prepaid

 

from 300 pesos naging 500 pesos, Bakit po?

[QueenGoddess]

pldt

your service sucks

[sylar046]

worst customer service ever!!!! why? blame those call center agents who were answering your calls!!! they don't know s@%t about basic dsl troubleshooting!

[rongo]

paki explain naman kung bakit tinaas nila yung monthly service fee ng PLDT wireless prepaid

 

from 300 pesos naging 500 pesos, Bakit po?

 

 

Ang alam ko 500 plan ay pumalit sa dating 600 plan. available pa din ang plan 300

[Guest Leviticus]

I don't know about you guys.. eto ang nakuha kong reading sa speedtest.net:

 

 

http://www.speedtest.net/result/317224780.png

[osaka]

wala na pag asa ang pldtdsl :thumbsdownsmiley:

[Immortal666]

I didn't have internet access since Sunday kasi my PC was out for repairs. When I got my PC back yesterday, I discovered that I couldn't connect to the net. Tawag ako sa 173, spoke to a rep and found out that there was an issue with the optical lines of PLDT in the east (Cainta, Antipolo area) since Tuesday. Nag-up lang ang network nitong Friday morning.

 

I'm wondering if PLDT will give rebates to their customers for time without service? Four days din yun a.

[taxitourer]

PLDT really sucks!!!

[bmwlover]

Suko na ako sa PLDT!

 

Wala talagang pag-asa to.

 

2 years ago pa ang "promised upgrade" nila.

 

1mbps daw. Eh 384kbps lang ako hanggang ngayon.

 

Tapos may mga nagbabayad ng 1/3 ng bill ko tapos same speed pa sa akin.

 

Ang labo pare... :thumbsdownsmiley:

 

Non-existent customer service.

[crazykalbo]

malabo din ung plans dito.. kaasar. may mga users na same lang binabayaran ko pero masmabilis pa ang speed nila.. wtf!

[RockmanZero]

nasira yung DSL ko coz some dumb contractor just pulled out a wire! It took 4 days before I get my DSL repaired just for a mistake! The repair crew should be trained more!

[Centromere]

cguro per branch lang naman ang problem. Kasi dito sa laguna walang problema ang pldt dsl connection. Mga once in every 5 months lang nawawalan ng connection then mabilis din na naibabalik agad. Kapag may problem tawag lang ako sa branch namin and within 3 days may dadating na technician nila. Btw, im using the 999 plan with 1mbps connection. So far so good naman.

[revi]

cguro per branch lang naman ang problem. Kasi dito sa laguna walang problema ang pldt dsl connection. Mga once in every 5 months lang nawawalan ng connection then mabilis din na naibabalik agad. Kapag may problem tawag lang ako sa branch namin and within 3 days may dadating na technician nila. Btw, im using the 999 plan with 1mbps connection. So far so good naman.

 

Pwede per branch ang problema.. And here in Marikina, their Concepcion branch sucks.. Since January, puros slow-down ang nangyayari sa akin.. I call up 171 and they always tell me that the "area" in Marikina is being worked on.. There's a big problem in the area.. But whenever I check my friend's internet shop in Parang, ayos naman daw.. I wonder wheres that "area trouble" that they always reason out?

 

Then this April, my connection got cut off, my IPAddress is invalid and I never got connected with DSL for 14 days.. Kung hindi ako nagalit sa Customer Care nila and demanded to speak to a supervisor, hindi tatawag ang Concepcion branch sa akin.. And to compound my woes, they called just now and said that my DSL should be working already.. And why did that compound my woes? I already switched to Globe Broadband..

 

To make matters worse, my parents (the connection is named under my dad kasi) went to their branch to ask for help but they just promised that would visit our house the following day.. They never came.. Walang problema sa area, hindi kasi sila nagtratrabaho.. The people in their branch in Marikina are lazy I guess, they never do Overtime, and they always complain.. How do I know? When my DSL had a problem a few months back, a technician came in to replace my modem, and he had all these complaints against Manny Pangilinan..

 

Now, yari sila dahil mag-co-complain ako at gusto ko ipaabot ang incompetency ng mga tao nila dito sa Marikina sa mga higher ups ng PLDT.. Coz if they promise something, they should abide by it.. Ano yun? Lokohan?