reviews The GLOBE Complaint Thread

[Pinoymale]

I had a frustrating time in Globe ATC last night. My wife and I went there to apply for two postpaid plans. I confirmed if the Samsung Y Duos was available. The salesgirl said the model was available but only for loyalty something something. This really pissed me off because I was in that same branch the day before and the salesgirl I talked to confirmed that the model was available (she even went inside the storage to confirm this). This new salesgirl made some lame excuse about the first salesgirl being just an OJT - if so then Globe should've done a better job of supervising her to avoid giving customers the wrong info.

 

So as not to waste our visit, we decided to apply for a plan with Iphone 4s for my wife. Again, I confirmed if our joint savings account was acceptable as proof of financial capacity - the salesgirl replied "No, only single accounts are acceptable." This pissed me off more since an hour earlier I called up Globe and the CSR told me that joint accounts are acceptable as long as it meets the minimum balance.

 

Globe should do a better job at providing accurate and consistent information to their prospective customers. What made the whole thing worse was the attitude of last night's salesgirl. From the start, she had this bored or "don't bother me" attitude towards us. She has no business being a salesgirl if she can't entertain customers properly.

[fordvipe]

GLOBE still not doing anything about my problem with them.....thats what you get upon relying on them to fixed the problem... i hope smart and sun put their mind set of overtaking globe so that they will fixed whatever problems they will encounter... :angry: :angry:

[blubalz]

Their billing sucks. Paid 1900 last month, then i noticed that they have cancelled my payment. Worst, they have added that in my bill next month. Grabe¡ i guess what the pre paid public claim is true - that their prepaid load is being stolen by the network. This scam can be tagged as "credit-debit-kupit".

[tsingketz]

damn it, gnyan dn aq. un pospaid bill q my lmbas na addt'l charges. bute na lng may isip aq na pinacorrect q un billing q, den nkita nila na my point aq, damn it! so kung tatanga tanga pla q ngbayad aq ng sobra pra sa service na d q nman gnmit!

[skitz]

Get your complaints indexed by search engines like google here. If these corporate entities would rather spend on advertising rather than delivering a good product, let us fight back by letting search engines index them as the lemons that they are.

[fughamamen]

palaging walang signal

[birdman24]

palaging may signal

[hugh hefner]

constant dropped calls gets on my nerves

[350zspec]

they advertise 4g pero madalas sa 2g naka connect phone ko

[pinguerero]

ang globe talaga... just received my

text messages today that were

sent 2 days ago pa!!!

:angry2:

[icarus_05]

leche ang globe... lalo na yung signal ng internet..! dapak...

[Captain16]

yung globe tatto nila na unlisurf ..ise send mo sa 8888 fro 1 day, nag eexpired kaagad khit wala pang isang araw...lalo na pag nanunuod ka sa youtube, ang bilis mag expired, hindi sya unlisurf, dapat limited surf...

[birdman24]

i love globe

[yrrah123456789]

globe tattoo super stick 3G na nga crappy internet connection pa din. FS.

[hackme113]

useless ang globe tattoo, 80% of the time na gamitin ko walang signal, akala ko pa naman ok sila hay grabe

[powerpuffgirls]

I had a problem with my globe account before everytime na maloload ako, nakakain yun load ko, hala i called their hotline demanding for my reversal load adjustment,hay naku dami pang tanung baka daw meron pang gumamit ng cp q dami pang tanung baka meron pa daw ako other subscription. Good thing. Nasasagot ko naman lahat ngbtanung nila. I knew that time while they were asking me for other questions,they were checking my account on their system.. Buti binalik nila yun nawalng load ko...

 

di naman ako makapalit ng network ko kc karamihan ng contacts ko globe and tm hehhehe

Edited May 14, 2013 by powerpuffgirls

[rastasega]

papangit ng papangit ang service ng globe. ilang taon ng ganyan. walang 3g walang edge at ngayon walang lte sa mga importanteng lugar

[Why So Serious]

Napasok kasi ng mga gawang tsina ang transmission equipments kaya ngetpa.. just imagine a cdr king products on their transmission equipments sa mga cellsites etc.. hayyyy...

[bombsquadboy]

walang kwenta ang globe broadbagal. unlimited daw pero may cap usage per day. Bwiset! Nag smart na lang ako at least yon talagang walang usage cap.

[neville]

customer service sucks. i have a business line and have been trying a few times to claim my rewards (been a subscriber for 5 years). nothing. will try sending them an email or visiting their office in pioneer. the globe centers all over the country are only for consumer accounts. bummer.

[asianavidol]

signal drop kahit sa bahay lang.

[Pussy Breaker]

So far im happy with their service. Except for few drop calls grrrrr

[abdul jakul salsalani]

not happy

[neville]

Customer service ng corporate dept. Utang na loob mo pang makakonekta ka sa kanila. Sheesh

[Legato Bluesomers]

wala naman talaga kwenta serbisyo ng globe. yung sa tatoo ko nga every 5-10 mins minsan 5 mins lang disconnected na nung May pa to ganito. ang akala ko nga ako lang ang nakakaranas so tinignan ko yung page nila ang dami din nagrereklamo sobra. puro gastos sila sa mga advertisments pero wala man lang improvements lalo na yang signal na yan. i even submitted a ticket sa customer service nila pero copy paste lang ang reply. kaya hindi na ako gumagamit ng tatoo ngayon sa labas na lang ako nagrerent eh. well the truth naman kasi they wont mind kung puro reklamo na yung page dahil hindi naman sila mawawalan ng pera eh napakadami kayang gumagamit ng globe sa manila pa lang eh. grabe i loathe the services talaga.