reviews The GLOBE Complaint Thread

[Tom-Tado]

I've been a loyal Globe user for a decade, and the servives are ok...but they're not too flexible with promos and phone giveaways unlike Smart. My dad tried to get a N80 from Globe by upgrading his plan (he has 8 lines!) to the 1500 plan but they said that they couldn't accomodate this. Only new lines at 1500 get the phone at reduced prices! Ang labo...meanwhile Smart was giving away free phones to postpaid subscribers in the same plan range for almost nothing!

[losav]

What's happening to Globe Telecommunication Services? They made their UNLIMITXT available for good but while it's aging, their services become poorer. They don't send you anymore warning that your Unlimitxt has been over or what... All you know is that you still have your good balance but you will be surprised the next day you got an empty load.

 

 

And guess what? Just checking up my load yesterday, I Bal to 222 and got 421.50 balance result. Then I sent another txt message to a globe subscriber and send Bal for balance inquiry. i was shocked to see my balance to be 420.50 when in fact they are shouting over their ads that their txt message is only 0.90 cents per txt... (which of course higher than the other competitive network services)...

 

I'm sure there are other guys there who have problems with Globe, let's wake them up so that they may improve their services...

[newkid]

Ive been a Globe subscriber for the longest time. So far im happy with their services. Sosyal kasi ako :-) LOL

[^ED^GE^]

kanya kanyang gamit naman yan eh, for me a cellphone is for txting and calling, not a status symbol. eh to some feel nila maganda impression sakanila pag naka globe sila eh sila yun. as for me since i transfered to sun a year and a half ago ok naman ako. same pa din mga ka txt ko at natatawagan ko. difference lang? cheaper billing ko. kasi na bawasan sa same network texting. =)

and i dont have to deal with all those additional charges by globe. sa SUN pag sinabi plan 350 ka 350 talaga sa billing mo walang dagdag.

sa globe b4 ang dami extra charges, tandaan nila service provider sila we shouldnt have to be the ones paying for dollar exchange , or additional covergae or upgrades. we pay for the time we use calling and texting (b4 nga libre ang text)

[centrino]

Different Folks Different Strokes... I still prefer globe :hypocritesmiley:

[civilcode]

Am Globe user for 3 yrs, I have problem with smart before specially customer service, where?? SM City Sta.Mesa, why? I just inquire about the sudden lost of my P300 load after 3 days I loaded, suddednly said customer Service advice me to load again, what a bullshit!!!.

 

I Am not against Smart but am against there Customer service in SM Sta. mesa.

 

Because of that I changes my SIM to Globe. Up to now encounter no complaint against them if there was one, only a minor one, which there Very Helpful Customer Assistant were able to answer.

 

Just a simple inquiry can chnages things a lot of things

[fallguy]

smart user ako before, i switched to globe, ok naman, ayaw ko kc sa smart yung uubusin nila load mo sa promo nila ng "choose ur dream", papadalhan ka ng kung ano-ano, worst kung pic messages, whethere you like it or not, once na napadala na syo, automatic kaltas agad sa load mo, di mo nagagamit ng husto load mo, paubos na agad

[cool08]

smart user ako before, i switched to globe, ok naman, ayaw ko kc sa smart yung uubusin nila load mo sa promo nila ng "choose ur dream", papadalhan ka ng kung ano-ano, worst kung pic messages, whethere you like it or not, once na napadala na syo, automatic kaltas agad sa load mo, di mo nagagamit ng husto load mo, paubos na agad

correct ka po dyan.. but kung ayaw mong mawalan nang load kaagad-agad sa smart, dont subscribe any of their promos.. kahit ba itxt syo na may free logos or tones i2 ay huwag maniwala.. kc once na nagrply ka to have ur free logos or tones, sure n araw-araw yan mayroon kang tones and logos na padadala syo pero kakainin nman ang load mo.. in short wlang kwenta ang salitang free sa smart dahil babayaran mo rin.... nwei smart user pa rin ako til now, na try ko na ang globe pero nagswitch me to smart.. basta hwag mo n lng pansinin ung mga FREE na yan.. :cool:

[kerrmit]

correct ka po dyan.. but kung ayaw mong mawalan nang load kaagad-agad sa smart, dont subscribe any of their promos.. kahit ba itxt syo na may free logos or tones i2 ay huwag maniwala.. kc once na nagrply ka to have ur free logos or tones, sure n araw-araw yan mayroon kang tones and logos na padadala syo pero kakainin nman ang load mo.. in short wlang kwenta ang salitang free sa smart dahil babayaran mo rin.... nwei smart user pa rin ako til now, na try ko na ang globe pero nagswitch me to smart.. basta hwag mo n lng pansinin ung mga FREE na yan.. :cool:

 

Yup, i agree. Had the same problem before so i ditched my old SIM. As the old saying goes, there's no such thing as a free lunch (or in this case, a free logo or tone, hehe).

[Guest]

I've been a globe subscriber since nung mga bareta phones pa uso hehehe. anyway, I tried transferring to other providers but Im with Globe pa din and still loving it. :cool:

[Jaxs]

ME TOO I TRIED USING SUN ITS SO HARD TO CALL AND TEXT BUT GLOBE ALREADY HAS UNLIMITXT AND WHEN YOU CALL THEY ONLY CHARGE THE SECONDS WHEN YOU DIAL 232917 AND THE CELL NUMBER

[indecent proposal]

I gave up my globe in favor of Smart. They have better after sales service and the signal is more powerful. Wala pa hidden charges

[Pesteng_a]

i'm a subscriber of sun, smart and globe. both for corporate and individual accounts. over the yrs all the companies have improve its really just a matter of choice. for highend users (plan 5000 and up) i think smart has a beter service. for plans below 5000 i think globe has a better service. sun?? whatt can you expect? sa mura ng rates paano pa mabibigay ng service na maganda. may refund pa ako dapat from sun amounting to close to 7OOO. 8 months na d parin nila ako ma refund.

[Pesteng_a]

I've been a Globe user for 11 years and 10 months already and I've had several arguments with their customer service rep in the past. But I simply cannot give up my line because of the vanity number that I got then which I am still using now.

 

 

Sana nung kaka start pa lang ng smart infinity nag apply ka o switch. free vanity numbers nila. better service pa. i have several infinity lines, pag may kailangan ako, yun account manager pupuntahan ako weder at home in the office or wherever...hehehe. globe platinum supot. lalo na pagdating sa free phones. kailangan takutin mo pa na e cancel bago magbigay ng free. unlike smart sila pa tumatawag.

[Clark_Kent]

No way I'm dropping mah globe... :thumbsdownsmiley: