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The GLOBE Complaint Thread


^ED^GE^

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Globe is still a good line to subscribe to.  Whatever Sun has in its promos, I'm pretty sure a catch will soon be revealed ;)

it has already been revealed. except for office hours when most employees can not use their cellphones, sun has clogged up to the point of even not being able to call up other networks. but this will definitely be better for the local consumers as our cellphone rates are overpriced.

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I agree with Atong Ang 100%. It's hard to call through with Sun at 8 pm to 10 pm last Saturday. As I said before, am keeping my downgraded Globe as back-up- so there.

 

However, the point of being screwed "royally" with an overpriced service that's a bull's eye! Why do you think Smart was able to buy PLDT and it's subsidiary Piltel? Why did the Ayalas prefer to drop Purefoods in favor of then struggling Globe?

 

As well as our electricity, north expresss and other services are over priced, it's about time someone gives them a run for their money. Am glad Sun has started a trend! Hope more will follow suit most specially in the power business (We're the most expensive in Asia-so they say).

 

As far as the Globe lines are concerned, good enough, it's their customer (non) service and the marketing department that are totally screwed-my opinion. I like their credit and collection-always on time.

 

It's time they stop jerking us off!

 

Globe for Good-BYE!

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err..Smart did not buy PLDT nor Piltel (as most people think)...its just that Nap Nazareno (PLDTs CEO) was given the position by Manny Pangilinan (now more active in the Metro Pacific Board/but still is PLDt's Chairman) to take a more active role....since Nap has proven that he transformed Smart's GSM network...from 2 to No 1..including making strategic moves that always had globe on its toes...you will notice that Smart is much better than Globe in wireless service innovations

 

as for the Ayala's...they have structured their portfolio to focus on their core businesses namely : Real Estate & Hotels (Ayala Land, LPHI, MDC & its subs, Intercon, Oakwood, Ayala Malls), Telco (Globe, Innove, Islacom), Utilities (MWC), Automotive (Isuzu & Honda) Banking (BPI) and IT/Semicon (Ayala Port & IMI) they sold Purefoods to a better equipped SMC to handle such enterprise. The promise of huge profits for wireless services (anchored on SMS & GSM technology and the support of Singtel) made Globe to invest heavily on such infrastructure, being the pioneers...the windfall did deliver that promise :lol:

 

 

I agree with Atong Ang 100%.  It's hard to call through with Sun at 8 pm to 10 pm last Saturday.  As I said before, am keeping my downgraded Globe as back-up- so there.

 

However, the point of being screwed "royally" with an overpriced service that's a bull's eye!  Why do you think Smart was able to buy PLDT and it's subsidiary Piltel?  Why did the Ayalas prefer to drop Purefoods in favor of then struggling Globe?

 

As well as our electricity, north expresss and other services are over priced, it's about time someone gives them a run for their money.  Am glad Sun has started a trend!  Hope more will follow suit most specially in the power business (We're the most expensive in Asia-so they say).

 

As far as the Globe lines are concerned, good enough, it's their customer (non) service and the marketing department that are totally screwed-my opinion.  I like their credit and collection-always on time.

 

It's time they stop jerking us off!

 

Globe for Good-BYE!

Edited by orionpax
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Ows? Well, I read that Smart through Mr. Manny Pangilinan and the Metro Pacific Group (not to be mistaken for metro bank) bought a majority of the shares of PLDT and PILTEL. In fact they bought specifically the shares of Tony Boy Cojuanco's (the President of PLDT and subsidiary Piltel) block.

 

They kept Tony Cojuanco for a year as Chairman- though the news states that Tony Boy hardly went to the office.

 

This is sourced from all major dailies in particular- Business Day, philippin Star and The Philippine Daily Inquirer- Business Section.

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About Globe and the Ayalas- your explanation was my point. they dropped Purefoods in favor of Globe. They sold it to SMC and took the profits to pay off the foreign debts of Globe and for other infrastructure expansion. they must have weigh in all the possibility and opted to a much bigger promise of Globe.

 

Now we're given the chance to watch through the big screen for Globe to slide to number 3 spot, next to Smart and Sun!

 

Globe for Good-BYE!

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I stand corrected...only Piltel was bought (which is only a sub of PLDT) since the former is debt ridden, Smart took over Piltel...via a merger concession....a move made similar by Globe which acquired the debt ridden Islacom...only Piltel (a PLDT sub) was acquired, as approved by the MPC :)

 

about Globe...they will slide soon...since the wireless market is evolving to be a Consumer Driven market :)

 

 

Ows?  Well, I read that Smart through Mr. Manny Pangilinan and the Metro Pacific Group (not to be mistaken for metro bank) bought a majority of the shares of PLDT and PILTEL.  In fact they bought specifically the shares of Tony Boy Cojuanco's (the President of PLDT and subsidiary Piltel) block.

 

They kept Tony Cojuanco for a year as Chairman- though the news states that Tony Boy hardly went to the office.

 

This is sourced from all major dailies in particular- Business Day, philippin Star and The Philippine Daily Inquirer- Business Section.

Edited by orionpax
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globe & smart should be reminded when they first started offering their services... they used to offer similar packages as what sun is doing today... they became very greedy & increased their rates while downgrading the features & benefits... back then they were able to offer unlimited sms for a fixed rate every month... similar to the oil industry... if one increases it's rates... the others usually follow... in reality there was never a competition between smart & globe... take a look at their packages & you'll see that they have been raising their rates & decreasing the value-added services... sun's offering is the great equalizer to the greedy attitude of the two giants... you just have to be really patient with the current service of sun... this is part of the growing pains of any company particularly in this industry... remember when both smart & globe started... just my two cents worth... :):):)

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Greed seems to be the name of the game nowadays.

 

Aside from Globe (Ayalas) and Smart (Metro Pacific/ Pangilinan), we have to take a look on the other basic services such as: Maynilad Water (Lopez), Manila Water (Ayalas), Meralco (Lopez), Shell (Ayalas) and others.

 

Pleae note that most of the busineses stated above are exempted from VAT!

 

Take a note too of the Tong-ress-an are lobbying for a Congressional hearing against SUN! Who's behing this? Your guess is as good as mine!

 

Congrats to the Gokongwei for leading a business with conscience! Kudos too to NTC who were not swayed by the special lobby group of the big telecoms!

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Sun's move is just a desperate gamble. They knew that they couldn't compete in terms of quality and variety of services so they just tried to compete on price. Since the service is not really based on variable inputs but on a fixed capacity basis, anyone can do what Sun did. But with Sun, you are just really buying basic services. The value added services you get right now with Smart and Globe are still in development with Sun. If you are just using your phones for just calling and texting, then go with the provider that is providing the most affordable plan with the widest coverage and minimal downtime. All 3 parameters must be considered simultaneously as a weakness in any one of them will affect the quality of service. Remember, there is always a catch with the lowest price service. You do get what you pay for.

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There is a catch- hard to use SUN during peak periods, but the question is, are you willing to take those slack?

 

I was patient with Globe when they started. Talk about drop calls, and non connectivity to landlines.

 

I was patient when Smart was switching from analog to GSM. Same experience I am having with Sun right now.

 

The added services such as WAP and Internet, you can do that at home. If you use your Cell phone to do it- Maybe you don't mind the way the top two service provider are taking you to the cleaners- then go ahead and enjoy!

 

As far as I am concern, the top two Smart and Globe are over charging us by their high rates and rounding off to the minute. They're making money to the brim and still have the same problems like before but at a minimal level. They had become to complacent and smug of their present position of being the 90% of the total wireless telecom market.

 

So far, I have no problems since I still keep my now- down graded Globe unit as my back-up.

 

Some of my firends who did the same claims to have their bills down by 50% of more- ergo SAVINGS! and enjoying both worlds!

 

So why, are they (competition) shitting on their pants with SUN?

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The bottomline is we are given a choice....

 

Globe & Smart are reacting because they know the majority of the market (classes C & D) will shift to a carrier that can provide them basic services at a cheaper cost due to hard times...even at the expense of less coverage & a congested switch network....both Telco giants cant refute that.....

 

to the ones who can afford to shell out thousands for your Globe & Smart...its your choice...to have hassle free connection, wider coverage, using WAP & other wireless services shows that its light on your pocket (or your employer's/ parents') to surf via GPRS or use other peso guzzling Video/Multi Media streaming service....

 

The challenge to Sun is to improve its services...which they will given the NTC mandate & its internal strategic initiatives...

 

for Globe & Smart..its a challenge to provide more services to justify what they are charging now, unfortunately..its focused on markets A & B...unless they decide to lower their costs which will still earn them a lot of money

Edited by orionpax
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