Call Center Side Effects

[Guest airmax]

dude just to follow up. ang isa pang nakikita kong drawback dyan. may mga amerikanong hindi confident makipagusap sa ibang nationality. sa call center namin. if our clients requested for an onshore agent. wala kaming choice kung hindi ipasa namin sila sa mga onshore agents sa us. mas kampante sila minsang makipagusap sa mga kalahi nila. they always ask us were are we located. although we cannot say the company name. we just tell them were located off shore.

[sweetmia]

ako rin.. natutong mag mtc mula ng mag call center.. hehehehe

 

and btw..these are soooooooo true..

 

15. di ka na sanay sa traffic. papasok at pauwi sa trabaho walang traffic.

 

16. di na tama ang oras ng pagkain mo. breeakfast mo ay hapunan na. lunch mo sa madaling araw. dinner moi pag uwi mo sa umaga. pag Rest Day mo naman at natulog ka sa gabi, magigising ka pa din pag madaling araw na. iba na ang body clock mo.

 

35. maglo-lock ka ng pc kahit sa bahay na. pag pndot mo ng CTRL + ALT + DEL iba ang lalabas at matatawa ka na lang sa sarili mo dahil para kang gago. -- eto rin.. stll happens to me everytime gumagamit ako ng pc sa bahay tos kelangan ko mag cr.. hehe

47. marami ka ng naipon na microwavable container --as in!

 

48. at ketchup galing mcdo at julibee -- dagdagan mo na rin ng yellow cab na hot sauce at 7-11 and ministop na ketchup..hehehe

Edited August 22, 2005 by kiara_

[Guest airmax]

may kilala ako nag quit sa call center dahil hindi nakayanan ung night shift. well kesa mamatay ka man just get a regular job

[centrino]

dude just to follow up. ang isa pang nakikita kong drawback dyan. may mga amerikanong hindi confident makipagusap sa ibang nationality. sa call center namin. if our clients requested for an onshore agent. wala kaming choice kung hindi ipasa namin sila sa mga onshore agents sa us. mas kampante sila minsang makipagusap sa mga kalahi nila. they always ask us were are we located. although we cannot say the company name. we just tell them were located off shore.

<{POST_SNAPBACK}>

 

 

i totally missed the point anyways back to regular programming sat sobrang OT na

[solar_titanium]

accenture.

lam ko mataas bigayan dito kso balita ko may company bond.

<{POST_SNAPBACK}>

 

Ay pucha sinabi mo. I know some friends na umiiyak na pero di makaalis jan dahil sa bond, mga 100k yata yun? nag-apply ako jan dati di lang ako natanggap dahil na-late ako sa isang interview (3 interviews yun, tsaka prangka yung interviewer parang teacher sasabihin sayo na late ka...). Pasalamat na lang ako madali pa naman ako magsawa.

 

Tsaka accenture is not a cc I believe.

[alex_lowe]

naghihintay k n sumikat n ang araw...

[Clinks]

The reason why they are outsourcing is beacuse the COST is lower here and the QUALITY is at par or higher than what theya re getting onshore

 

In the US or anywhere in North America, a Call Center Agent is not a blue collar job. They are lucky if they can get a college graduate to be an agent. Here, it is a career. You can move up, and you will have better compensation than other industries. That is the reason why they outsource.

[Guest airmax]

Ay pucha sinabi mo. I know some friends na umiiyak na pero di makaalis jan dahil sa bond, mga 100k yata yun? nag-apply ako jan dati di lang ako natanggap dahil na-late ako sa isang interview (3 interviews yun, tsaka prangka yung interviewer parang teacher sasabihin sayo na late ka...). Pasalamat na lang ako madali pa naman ako magsawa. 

 

Tsaka accenture is not a cc I believe.

<{POST_SNAPBACK}>

 

i have friend who works for accenture. ang sabi nya sa akin ang bond nya 200 k for 2 years. pero enjoy naman sya.

[quatro]

regarding sa accenture... may call center din cla pero mostly abt website development & computer softwares ata concerns nla kaya puro computer programers mga tao nla. d kalakihan sweldo nla pero sobrang galing ng mga employees nla... mejo matindi kc ang screening nla sa pag hire. lahat ng kilala ko dun may mga honors back nung mga college n high school pa cla. ung isa chem eng pa sa uste n best in math nman ung isa ng high school. regarding bond... ok lng un, maganda nman kc ung pamamalakad ng company & madami ding benefits. may chance ka pang padala sa US. may credit card din nga pla cla frm amex ata.

[tantantinin]

SHOPPING CENTER NAMING MGA CALL CTR DUDES AY 7 ELEVEN AT MINI STOP.AT TAHO ANG ISA SA STAPLE FOOD DITO.

[Guest airmax]

regarding sa accenture... may call center din cla pero mostly abt website development & computer softwares ata concerns nla kaya puro computer programers mga tao nla. d kalakihan sweldo nla pero sobrang galing ng mga employees nla... mejo matindi kc ang screening nla sa pag hire. lahat ng kilala ko dun may mga honors back nung mga college n high school pa cla. ung isa chem eng pa sa uste n best in math nman ung isa ng high school. regarding bond... ok lng un, maganda nman kc ung pamamalakad ng company & madami ding benefits. may chance ka pang padala sa US. may credit card din nga pla cla frm amex ata.

<{POST_SNAPBACK}>

 

hindi talaga sila call center type. para silang ibm na gumagawa din ng contractual projects.

[jammin]

:headsetsmiley: Its almost the same with every call center. Here, US and other foreign companies pay less than 1/4 of the salaries of those working the same jobs in the US and abroad. Cheap labor, familiarity with the English language and adapting to the culture are the reasons they set up shop in the country. In this country, its already a social status and where can you find a day job that offers you a starting pay of about 12-13 thou for a fresh grad. Its already becoming a practice for people in this industry to jump from one company to another. AND another note, we're always advsd that we cannot set up any unions or professional organizations that would help people in the industry against abuse and maltreatment due to sexual harassment, unfair labor practices and unpaid benefits.

 

ANYBODY THINKING ABOUT SETTING UP A PROFESSIONAL ORGANIZATION OF CALL CENTER PROFESSIONALS? THE COMPANIES HAVE CCAP OR SUCH RELATED GROUPS, WHY NOT THE EMPLOYEES WHO TAKE IN THE CALLS AND ALWAYS END UP IN THE CUTTING BLOCK!!

[orionpax]

Accenture (formerly Andersen Consulting) is a business process/IT consulting company....and they also offer outsourced services (BPO), Employees are either project managers, consultants, specialists & analysts, but its competency is not in the call center business

 

regarding sa accenture... may call center din cla pero mostly abt website development & computer softwares ata concerns nla kaya puro computer programers mga tao nla. d kalakihan sweldo nla pero sobrang galing ng mga employees nla... mejo matindi kc ang screening nla sa pag hire. lahat ng kilala ko dun may mga honors back nung mga college n high school pa cla. ung isa chem eng pa sa uste n best in math nman ung isa ng high school. regarding bond... ok lng un, maganda nman kc ung pamamalakad ng company & madami ding benefits. may chance ka pang padala sa US. may credit card din nga pla cla frm amex ata.

<{POST_SNAPBACK}>

[Guest airmax]

:headsetsmiley: Its almost the same with every call center. Here, US and other foreign companies pay less than 1/4 of the salaries of those working the same jobs in the US and abroad. Cheap labor, familiarity with the English language and adapting to the culture are the reasons they set up shop in the country. In this country, its already a social status and where can you find a day job that offers you a starting pay of about 12-13 thou for a fresh grad. Its already becoming a practice for people in this industry to jump from one company to another. AND another note, we're always advsd that we cannot set up any unions or professional organizations that would help people in the industry against abuse and maltreatment due to sexual harassment, unfair labor practices and unpaid benefits.

 

ANYBODY THINKING ABOUT SETTING UP A PROFESSIONAL ORGANIZATION OF CALL CENTER PROFESSIONALS? THE COMPANIES HAVE CCAP OR SUCH RELATED GROUPS, WHY NOT THE EMPLOYEES WHO TAKE IN THE CALLS AND ALWAYS END UP IN THE CUTTING BLOCK!!

<{POST_SNAPBACK}>

 

yep kaya nga walang job security sa call center industry dude. they can just terminate you ng basta basta na lang.

[GORGEOUS99]

buknoy dude...nakalimutan mo ilagay na....

 

lagi ka lasing kasi alcoholic yung mga team mates mo

wala ka naman magawa kasi sabik ka sa gimik....yun nga lang sa 24 hour bar kayo iinom...at sanay ka na ring uminom ng may araw na...

 

...yan nangyari sakin nung nagwowork pa ko sa call center...

 

...pati yung paghanap ng kabit...tama yun kasi ako yung naging kabit...hehe

<{POST_SNAPBACK}>

 

I AGREE..AMENNNN :cool: :cool: :cool: :cool: :cool:

MINUS PAG HAHANAP NG KABIT FOR ME,,, :boo: :boo: :boo: