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Report: iPhone Keyboard Much Slower than QWERTY

 

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Study shows iPhone on-screen keypad is twice as slow for texting as QWERTY keypad phones

 

One of the largest complaints posed by new iPhone users is the efficiency of the onscreen keyboard. According to a new study potential iPhone users can now at least quantify that complaint.

 

 

User Centric, a usability study group, unveiled the results of its iPhone study today conducted with 20 participants aimed at determining if the iPhone’s touch sensitive onscreen keyboard was as effective as traditional QWERTY keyboard or multitap messaging phones.

 

The study participants had never used an iPhone and were considered to be heavy text message senders defined as sending at least 15 text messages per week. Out of the twenty participants, ten owned phones with QWERTY keypads and ten owned phones with numeric keypads that used multitap to get the correct characters.

 

User Centric brought participants in for one-on-one time with a moderator for each of the tests. The test consisted of sending 12 standard text messages created for use in the study with each of the messages being between 104 and 106 characters long. Six of the messages contained instances of proper capitalization, while six had no capitalization and used some abbreviations.

 

Since none of the participants were iPhone owners, they were each given one minute to get familiar with the touch keypad. This study intended to show the decrease in productivity a new iPhone owner would see if they went from their current phone to the iPhone.

 

The study concluded that participants that normally used a phone with a QWERTY keypad took almost twice as long to enter the same text messages with the iPhone as they did with their normal phone. Participants who normally used a numeric multitap phone took nearly the same length of time to enter text messages on the iPhone.

 

“For QWERTY users, texting was fast and accurate. But when they switched to the iPhone, they were frustrated with the touch sensitive keyboard," said Jen Allen, Usability Specialist, User Centric.

 

Also noted in the study is the fact that many participants hit the wrong keys on the iPhone’s onscreen keyboard and the errors were typically corrected by using the backspace key to delete characters one at a time because of difficulty getting the cursor inserted correctly in the middle of text. Only seven study participants figured out how to use the iPhone’s corrective text feature on their own. Improvement with accuracy while using the iPhone after 30 minutes was noted, but the difference in speed between QWERTY phones and the iPhone persisted.

 

I have used the iPhone for about as long as the study participants while fiddling with a friends iPhone and using it at the Apple store. I fully agree with the inaccuracy of the keyboard. My fingers were too large and the keys were to close together for me to hit them accurately at any speed. I wished more than once for a stylus to hit the keys with.

 

"It's important to consider the changes a person has to make when they switch to the iPhone," said Gavin Lew, Managing Director at User Centric. "It should be easy for people to do common tasks, such as text messaging, using the iPhone's less traditional touch interface."

 

-- DailyTech

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Apple's iPhone Successfully Unlocked Via Software

 

Engadget confirms software unlock for iPhone

 

In less than two months, Apple's iPhone has been successfully unlocked via software courtesy of iPhoneSimfree.com. The iPhone is currently tied exclusively to AT&T for the foreseeable future, but the new software hack allows users to hop to competing GSM networks such as T-Mobile.

 

According to Engadget, the unlock process to no longer than a few minutes and caused no harm to the iPhone used. The iPhone was able to successfully make and receive calls using the T-Mobile network. For the most part, all other iPhone features are also intact including EDGE support and SMS send/receive. Visual voicemail isn't in the cards as it is an AT&T network-specific feature; however, normal voicemail is accessible using the software hack.

 

Engadget also notes that the software hack is completely upgrade and restore resistant. They verified this while performing a full system restore using the v1.0.2 update.

 

"Again: we can confirm with 100% certainty that iPhoneSIMfree.com's software solution completely SIM unlocks the iPhone, is restore-resistant, and should make the iPhone fully functional for users outside of the US," said Engadget's Ryan Block.

 

For those still a bit unsure of the validity of the iPhoneSIMfree.com's claims, Engadget has posted a small video to ease your mind.

 

--- DailyTech

 

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Edited by brian
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Well, it's been over a month since the iPhone launch and now the bills are showing up.

 

The 300 page cellphone bill from AT&T

 

 

AT&T has now addressed this problem of killing way too many trees for their bills. They will now send out only summarized billing statements and if iPhone users wants to see the detailed charges, they'll have to go online to AT&T's website.... maybe through the use of their iPhone!

 

And then there's a guy who went to Europe and used his iPhone on international roaming, his bill $3000

 

$3000 AT&T iPhone Bill

 

and another.

 

$4000 AT&T iPhone Bill (this is probably a YouTube spoof)

 

 

Yes, it looks nice.... but consider the cost.

 

:headsetsmiley:

Edited by Riot6
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The iPhone is more than just a phone. It is a device that helps tie your communications and multimedia needs together so that you can be more productive and at the same time get to have some fun too. Remember, this device was designed by Apple Computer and not by a phone manufacturer so it goes beyond the usual paradigms.

 

People who do not own or who have not used an Apple Product like an iPod or Macintosh computer will have a hard time understanding what I am trying to say, those who have will naturally recognize the cues opf where these products will interact together and how to use them. So your comparisons of N95 vs iPhone is just not valid because the iPhone does things that the n95 cannot do and does all of the things that the N95 does.

 

I think I disagree. The iPhone doesn't have a GPS receiver (yet). It's basically just a 3G phone with a fancy touchscreen interface. I've actually used a couple of Macs and an iPod for a couple of years before and found the iPod to be counter-intuitive and the Mac to be artificially hyped-up. The N95's form just plain sucks, but function-wise it's very good. But I doubt both the N95 and the iPhone can beat the E90 in terms of connectivity and functionality.

 

A lot of phones already have a touchscreen interface, though I can safely say it's not as creative in using it as the iPhone. But then, that is where I say it's counter-intuitive. While other phones with touchscreen doesn't innovate much in terms of interface, it does make it easier for first time users to make it perform the phone's functions without having to learn some special gestures.

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I think I disagree. The iPhone doesn't have a GPS receiver (yet). It's basically just a 3G phone with a fancy touchscreen interface. I've actually used a couple of Macs and an iPod for a couple of years before and found the iPod to be counter-intuitive and the Mac to be artificially hyped-up. The N95's form just plain sucks, but function-wise it's very good. But I doubt both the N95 and the iPhone can beat the E90 in terms of connectivity and functionality.

 

A lot of phones already have a touchscreen interface, though I can safely say it's not as creative in using it as the iPhone. But then, that is where I say it's counter-intuitive. While other phones with touchscreen doesn't innovate much in terms of interface, it does make it easier for first time users to make it perform the phone's functions without having to learn some special gestures.

 

Spoken like someone who hasn't used a Mac lately. But that's okay. If you know how to work with iLife especially the new iLife 08 you will appreciate more how the iPhone integrates with your Mac functionality. As a standalone device even the Prada phone might have more cachè, but when used with iLife, dot mac, and a MacBook Pro the integration is truly synergistic.

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Err...i agree with its seamless integration with the Mac...but

 

Here in Pinas...what is the ratio of Windows powered PC users vs MAC users? like "9 PC users for every Apple Mac user"? From artvaders' contention..(if i am right), i do understand why he is contesting the iPhone's capabilities

 

Most smartphone users either use Palm/Symbian or Windows OS...thus most users like us are more familiar with the capabilities of a Treo, HPiPAq, Nokia N-Series etc...which interfaces with....the Windows powered PC (clone or branded) , which is everywhere...home..office...net cafe...i have used a Mac, i own an iPod...but it doesnt have much cake on the current hardware interfaces available here unlike in the US...

 

Subliminal selling by Mr. Jobs? :lol:

 

Can i beam files to another phone or device using its BT? thru IR? eww...

 

3G is a staple in Asia..how can the current iPhone provide that? zilch...

 

In the US its another story

 

Spoken like someone who hasn't used a Mac lately. But that's okay. If you know how to work with iLife especially the new iLife 08 you will appreciate more how the iPhone integrates with your Mac functionality. As a standalone device even the Prada phone might have more cachè, but when used with iLife, dot mac, and a MacBook Pro the integration is truly synergistic.
Edited by orionpax
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Err...i agree with its seamless integration with the Mac...but

 

Here in Pinas...what is the ratio of Windows powered PC users vs MAC users? like "9 PC users for every Apple Mac user"? From artvaders' contention..(if i am right), i do understand why he is contesting the iPhone's capabilities

 

Most smartphone users either use Palm/Symbian or Windows OS...thus most users like us are more familiar with the capabilities of a Treo, HPiPAq, Nokia N-Series etc...which interfaces with....the Windows powered PC (clone or branded) , which is everywhere...home..office...net cafe...i have used a Mac, i own an iPod...but it doesnt have much cake on the current hardware interfaces available here unlike in the US...

 

Subliminal selling by Mr. Jobs? :lol:

 

Can i beam files to another phone or device using its BT? thru IR? eww...

 

3G is a staple in Asia..how can the current iPhone provide that? zilch...

 

In the US its another story

 

Well, if you care to back read my posts, the point I was making was that the iPhone's real functionality shines when used in synergy with a Mac. If you use Windows, tough luck for you. I'm a Mac user.

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Spoken like someone who hasn't used a Mac lately. But that's okay. If you know how to work with iLife especially the new iLife 08 you will appreciate more how the iPhone integrates with your Mac functionality. As a standalone device even the Prada phone might have more cachè, but when used with iLife, dot mac, and a MacBook Pro the integration is truly synergistic.

 

I'm not even contesting the integration of the Mac with the iPhone. Of course it will integrate itself seamlessly with each other - they're being made by the same company.

 

Now, that sounds like a solid case for an antitrust lawsuit to me, though... What has really bugged me: why is Microsoft taking so much flak from people saying that it's monopolizing the PC market when Apple itself is guilty of the same thing and more, actually? Now it even wants to corner the phone market!

Edited by artvader
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