reviews The SMART Complaint Thread

[Little Johnny]

Hindi ako

Manyak ... yak... yak.ya.yak...... yak.yak

Mater BUSY ka daw hanggang January ....

.....2008

Merry Christmas

 

 

always busy naman e... pero, may mga bagay na nagagawan ng paraan.

 

BTW, let me know if you remember the name of contractor who says na sira LAN card mo.. I'm also curious how they arrived on such and what type of isolation has been done... Inneficiency is something we shouldn't tolerate.

Edited December 22, 2006 by shark

[dsnake]

all i can say is bad service.

[Little Johnny]

lomex.. bad service pala e.. hehehe.

[superfunkibey]

Always remember one thing guys.

 

There is no truth in advertising in the Philippines.

 

"Caveat Emptor" Let the Buyer Beware

[dashstrider11]

Im using Smart Bro and never had problems with it. All i can say is that faulty connection happens due to incompetent contractors who installs your antenna the wrong way. Just my 2 cents

[dashstrider11]

and yeah, still the Customer Support service sucks big time, they sure respond slow

[complicated8]

anybody tried the wi-fly offer additional 99 pesos sa smartbro fee?

[lomex32]

Well ganun na nga

 

As what happened to me, obviously the CONTRACTOR fellow, put the blame on my LAN CARD just by LOOKING at it... hehehe

 

Im using Smart Bro and never had problems with it. All i can say is that faulty connection happens due to incompetent contractors who installs your antenna the wrong way. Just my 2 cents

[ladyboy]

palpak yun lng masasabi ko

[eboy2]

i agree minsan nde magaling un contractors nila. basta maka kuha lang ng signal ok na. madalas nga nagkaka problem signal ko, pero buti nalang nagpaturo ko sa contractor kung pano ba gagawin incase mawalan ng connection. bawal daw talaga ituro un pero kinulit ko lang with the right price kaya tinuro din nila.

[Little Johnny]

Due to earthquake in taiwan, most of the internet service provide are down... SmartBro -- buhay pa,... well, swerte lang cguro.

[elyong]

i agree minsan nde magaling un contractors nila. basta maka kuha lang ng signal ok na. madalas nga nagkaka problem signal ko, pero buti nalang nagpaturo ko sa contractor kung pano ba gagawin incase mawalan ng connection. bawal daw talaga ituro un pero kinulit ko lang with the right price kaya tinuro din nila.

 

 

nung nag complain ako about their slow connection, sabi PC ko daw, told them impossible kasi gamit ko ok naman tapos biglang ayaw na mag load lahat ng pages pati msn at yM... so sched daw... 2 days later tumawag taga meridian, sabi sira daw yung base station nila and don't touch the settings sa pc kasi sa smart/meridian ang problema... walang kwenta call center ng SmartBROken...

 

ano tinuro syo, share mo naman sa aminpara naman maayos din connectins namin

[Little Johnny]

ok.. allow me share some info.. TechSupport or the people who answer the hotline really needs some improvement.. Smart can't do much right now since (as you probably know).. SmartBro is formerly Meridian, Smart has taken over their operations only last Feb 2006... TechSupport that time is being sub-contracted to another company (practice by Meridian) and it's still place.. Smart as I know is already working on it.. Changes does not happen overnight.

[maKamandag]

palpak yun lng masasabi ko

ANAK NG PATING , SA UMPISA PA LANG DI NA MAGANDA ANG SERBISYO NG SMARTBRO HALOS ARAW ARAW NA LANG TUMATAWAG AKO NON SA SMART TECH SUPPORT MADALAS NA PUPUTOL SERBISYO NILA

LAGI SABI MAY INAAYOS SA BASE STATION :grr: SIMULA NG LUMABAS ANG SMARTBRO NAGPAKABIT NA KO HANGGANG SA NAGPALIT NA KO NG GLOBE BRDBND E DAMI PALUSOT SMARTBRO LAGI DOWN SERBISYO AT MAY INAAYOS

LANG DAW BASE STATION KAHIT ALANGANING ORAS DI NA LANG SABIHING HIRAP SILA AT DI KAYA ABUTIN

ANG SERBISYO NG GLOBE PAGDATING SA INTERNET LANG NAMAN :thumbsdownsmiley: :thumbsdownsmiley:

[sheila70]

One year na ko next month with SmartBro. Pwede ko nang paputol but no plans yet. One time lang ako nawalan ng connection, di pa si Milenyo ang reason Matibay naman pagkakalagay ng antenna so deadma niya malalakas na winds.

 

My landlord had to do some renovation work sa taas namin. Nilipat ba naman yung antenna without telling us so akala ko down lang service ng SmartBro eh kaso mga 2 days nang ganun. Bigla ko lang naalala na nagpapagawa nga landlord ko, nung pinahanap ko yung antenna, wala na sa pwesto niya kasi may pader na dun.

 

Service came after 4-5 days which was ok kasi we had to go out of town naman talaga. Since then, ok naman connection ko. PC ko lang mabagal