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Restaurant Complaints


Guest BDC0425

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Guest Leviticus

jollibee dagupan.

 

TLC burger. is it just me or doesn't the lettuce supposed to be crunchy? soggy na lang lagi eh

 

funny though, the tomato is crunchy.. :upside:

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  • 1 month later...

My senses tell us we must double check

 

:thumbsdownsmiley: the newly opened mc donalds in farmers market!

my husband ordered 2 double cheeseburger meals to go, the crew gave him 2 orders of a cheeseburger meal placed in a double cheeseburger container...

we only found out when he got home, we live in san mateo rizal...

where is the service there? :thumbsdownsmiley:

 

Mc Donald's Boni

Please ensure that what you ordered at the Drive Through order takeris what exactly will the Food counter will give you...

 

Note these are 2 different units ...

 

the first one will enter in on the POS .... my golly how can one be wrong by simply pressing buttons and there was even a McMoney stub - is she daydreaming or what

 

the 2nd one will be the one handing over your food ....

 

It pays to look at what they exactly have given you....

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  • 1 month later...

My friend and I recently had dinner at one of the restaurants in MOA. The attached picture shows the Official Receipt for our dinner. My understanding is that the Amount Due is the sum of the Sub Total and the Service Charge. If that is the case then the correct Amount Due should be P821.06 which would mean that we were overcharged by the restaurant. Could someone please confirm this? It's really bothering me since I frequently eat at this restaurant and I can't shake off the idea that I've been overcharged all those previous times. Thank you.

 

post-16476-1214059387.jpg

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My friend and I recently had dinner at one of the restaurants in MOA. The attached picture shows the Official Receipt for our dinner. My understanding is that the Amount Due is the sum of the Sub Total and the Service Charge. If that is the case then the correct Amount Due should be P821.06 which would mean that we were overcharged by the restaurant. Could someone please confirm this? It's really bothering me since I frequently eat at this restaurant and I can't shake off the idea that I've been overcharged all those previous times. Thank you.

 

post-16476-1214059387.jpg

 

Bro, 12% VAT yun kulang. the amount they charged is correct kaso they should have indicated the amount due at the bottom to avoid confusion.

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Guest Leviticus

when in baguio and you're craving for KFC chicken, wag kayo sa may KFC session road. dun na lang kayo sa SM KFC because malalaki ang mga chicken pieces as compared sa session na parang hindi pa umabot ng pagkabinata/dalaga ata ang pinag-galingan na manok

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One thing that really irritates me is when you leave a fastfood restaurant and some employees say, "Thank you sir/ma'm, please come again" but without even looking at you. It's basic common courtesy to look at the person you're talking to, if only for a few seconds. I've seen employees in Jollibee, Mcdo, KFC, etc. mopping floors or cleaning tables and say goodbye to customers without even looking up from what they're doing. I would prefer not to be noticed at all rather than be treated in that way.

 

It's just plain rude!

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Speaking of resto bills. Napapaisip ako kung dapat bang mag-iwan ng tip kung yung bill may kasamang sc? Kasi kahapon sa aveneto pina-card namin as usual yung kinain namin pero yung kabilang table nag-iwan pa ng tip maski ni card na nila. Nasanay na kami na pag walang sc ay mag iiwan kami ng tip.

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Pizza hut sa Robinsons Metro East.

 

ang bagal ng service tapos palagi pa kulang ung change or minsan kinalimutan na talaga.

 

Ha ha ha! Same experience! I couldn't ask for a refill of my drink so what I did was go over to the counter and ask for one, demanded that they produce the bill in one minute, complained about the 10% service charge and paid the exact amount.

 

I filed a formal complaint with the head office, but I did not receive any response.

 

Pizza Hut is the lousiest pizza chain.

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  • 1 month later...

Buwisit ang experience ko dyan sa Steak MD sa may Tomas Morato. Umorder ako tapos pinaghintay ng mga 25 minutes. Nang mag follow up ako, sabi ng manager naubos na daw dahil meron daw nag order ng delivery?! E ako ang naunang dumating, na prioritize pa yung tawag ng delivery?! Tapos ang ginawa ng manager na babae umalis. Sinundan ko sa kusina yung server at sabi umalis lang daw yung manager? ! Kahit pa mura dyan hindi na ako kakain. Sama ng service.

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