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The GLOBE Complaint Thread


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i switched to smart rin because globe has been sending unsolicited promotional messages! if dont want to receive messages like that from them you have to reply "off" but they will charge you for that reply and after replying "off" they will send you a new one! got tired of it and complained about to them, they said that i wont receive anymore messages like those. but i still did! so i went to sm and saw a sim swap booth! good riddance!!!!

 

Same lang din nmn. SMART does send unsolicited SMS as well. Like ringtone subscriptions etc... Kaya gnun din... :thumbsdownsmiley:

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Yap i agree, Sun is much affordable and walang bitin we used that in our business all my men using suncell kahit tawagan time to time di mabigat before its hard to have signal in SUNCELL but now its easy find even in the province

 

 

Definitely untrue... I live somewhere in QC. To get a signal, I'd still have to go outside our house tapos di pa full bar un, sometimes 2 bars only sometimes 1 bar tapos nawawala-wala pa...

 

I've tried also going on the roof top of a bldg in Makati, pati dun nawawala-wala ang signal... :thumbsdownsmiley:

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YES, it's a big RIP-OFF...., only in the Philippines can they pull it off...

 

I had my Visibility account since Dec. 4, 2006,

 

The GLOBE/Ayala group should be XXXXXXXX, misleading consumers and its loyal clients........

 

Yeah What A waste of money. I cut off my PLDT DSL Connection Thinking that this would be much better. I was mad at PLDT because they cannot do anything with my dsl connection all they said that my internal phone wires which goes around house is the problem and I have to fix that before they can fix my DSL. Shucks that would cost a bundle just to do that. kaya the hell with it cut of my DSL and I will go to globe. BAD Mistake I thought It would be cheaper. Now I am Paying 2000 pesos a month for a speed less than dial up. And If I terminate the contract I will pay globe another 10 K. Wow good Business for them bad forus consumer. I will go to Globe business center to have my service cut off even if I pay the 10 K. Totally useless service. I am really pissed off that I intend to cut off my mobile service with them also which I have for over 10 years now.

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Yeah What A waste of money. I cut off my PLDT DSL Connection Thinking that this would be much better. I was mad at PLDT because they cannot do anything with my dsl connection all they said that my internal phone wires which goes around house is the problem and I have to fix that before they can fix my DSL. Shucks that would cost a bundle just to do that. kaya the hell with it cut of my DSL and I will go to globe. BAD Mistake I thought It would be cheaper. Now I am Paying 2000 pesos a month for a speed less than dial up. And If I terminate the contract I will pay globe another 10 K. Wow good Business for them bad forus consumer. I will go to Globe business center to have my service cut off even if I pay the 10 K. Totally useless service. I am really pissed off that I intend to cut off my mobile service with them also which I have for over 10 years now.

 

 

Maybe if you complain na hindi mo nakukuha yung service na inoffer nila you can have the fee waived... bad trip naman yun, parang gimmick para kumita sila sa mga mag papa disconnect sa asar... I had the same experience with pldt weroam, slower than dialup, buti prepaid account lang kinuha ko, unfortunately yung card binili ng 10k. Siguro pwede yan pang e-mail lang, not even webmail, pop3 lang talaga.

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Maybe if you complain na hindi mo nakukuha yung service na inoffer nila you can have the fee waived... bad trip naman yun, parang gimmick para kumita sila sa mga mag papa disconnect sa asar... I had the same experience with pldt weroam, slower than dialup, buti prepaid account lang kinuha ko, unfortunately yung card binili ng 10k. Siguro pwede yan pang e-mail lang, not even webmail, pop3 lang talaga.

 

Yeah I will definitely try that kaso baka sabihin just read the contract. Asar talaga its a trap for us consumers wanting better service. Good business for them parang scam talaga. I wish I can report them to someone. NTC kasi useless din. Ala ginagawa sa mga compalints.

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Hey guys, I dont know what happened but now I am getting pretty good speed on globe visibility. I was about to go to the business center to terminate my contract but when i tested it just to make sure. I am getting good speed. Siguro I am averaging 300 to 700 kbps not bad actually. Its faster than mydestiny cable installed last friday. Yung inconsistent ang speed minsan mabilis minsan mabagal. I complained already sa customer service nila and they said they are on a back up only kasi of the recent earthquake that happened in taiwan. I am not sure though kung alibi to.

 

As of now I am hanging on sa visibility account ko if it is always this way then I am okey with it. Three days na and I am still getting good speed

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been a subscriber with globe for six years...same peeves, same hassles but i've been sticking with it because simply i've got used to it...

 

this january they gifted legacy subscribers with either a rebate on their monthly payments or a new higher-end cellphone, so i got a k800i, without any added extras or fees...

 

i also have a smart line but i don't see any improvements between that and globe...nor do i see any other improvement in the entire telecommunications industry for that matter...

 

just my $0.02 worth...

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Guest foxtrotbravo
i switched to smart rin because globe has been sending unsolicited promotional messages! if dont want to receive messages like that from them you have to reply "off" but they will charge you for that reply and after replying "off" they will send you a new one! got tired of it and complained about to them, they said that i wont receive anymore messages like those. but i still did! so i went to sm and saw a sim swap booth! good riddance!!!!
Edited by foxtrotbravo
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apply ako ng speak n surf.. mabilis ang process nila.. one week lang nakuha ko na ung unit... maganda ung wireless phone nila kahit san mo sa metro dalhin meron signal.. and dun sa broadband.. ok ung speed niya.. nakaka download ako ng 50 mb in 20 mins.. not bad na rin sa broadband na wireless.

 

Taga Saan Ka? I heard pag LP area di masyado maganda speed. Ako kasi visibility plan e its still not as fast as nung dsl ko dati but its tolerable and usable na.

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