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Call Center Side Effects


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dude hindi mo na ako kelangan sabihan umalis ako. nagresign na ako. tinatapos ko na lang ang stay ko sa call center na pinagwoworkan ko. clarification hindi ko binabastos ang mga taong nagwowork sa call center. wala naman akong sinasabi na magresign sila sa work nila. yon lang. now ayaw kong makipag away sa yo dito regarding about that. we are all matured individuals. as matured individuals dapat lang na magrespetuhan tayo ng opinion dito. hindi lang naman ako ang may mga rants pati ung mga ibang nagpopost sa thread na ito bakit hindi sila rin ang tirahin mo. ngayon kung sa akala mo kung nagsasalita ako against sa call center. or nagsasabi ng complaint against a call center opinion ko na lang yon. at sana respetuhin mo un dahil nirerespeto ko rin ang opinion ng ibang tao dito. ni minsan pare wala akong binastos dito. nagrereply lang ako sa topic ng thread na ito peace.

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well in case you failed to notice thats were call center peeps talk share experience

 

substantial? cc peeps rants here!

the other thread gives cc peeps space to breath

and make the most of what we have now!

 

why dont you peeps come and join us

 

CC is one big happy family

 

oh by the way that the OFFICIAL CALL CENTER THREAD

 

cc peeps rants here! <--- clarification. kharl si sebyang na ang nagsabi. now if you find my opinion or post degrading then thats your opinion. and you are entitled to that opinion. kaso hindi ko na siguro kelangang problemahin yon.

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pare opinion ko lang yan sa ganyang klaseng trabaho. wala kasi akong nakikitang challenge sa ganitong klaseng trabaho at wala ring growth. wala rin naman akong sinasabing masama ang ganitong trabaho. hindi ko lang talaga nakahiligan at nagustahan mag work sa call center. pagka resign ko sa work magaabroad na ako dahil alam kong mas lalaki ang kikitahin ko doon kesa dito. dollar pa sweldo ko at mas punong puno ang bulsa ko  :P

 

kung ikukumpara mo nga sa ordinaryong empleado ung sweldo ng isang call center agent malaki nga un. pero ganoon din ang suma total maipambibili mo lang ng cell phone at ipod etc. ung sweldo mo sa call center. e sa abroad na lang ako ung sahod ko din pede ko pang ipambili ng bahay at kotse just my two cents. bro.

 

 

 

matatrabaho n lang ako s call center kaysa mag-abroad ako at least kasama ko pa pamilya ko kahit dalawang araw lang s isang linggo. That is enough. Well comfortable ako s call center work since the salary is enough for tinatawag na simpleng buhay lang.... Abroad k nga then pag-uwi mo dito simula ka naman ng buhay mo, ganon db?

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if you're really pissed off sa trabaho mo sa call center, why don't you resign?

your words are degrading other people who really love and like the work in the call center industry.

respect mo naman iyong ibang nagtratrabaho sa call center, kung hindi mo kayang i-respeto ang trabaho mo.

we don't care about your complaints about the industry. if you don't like it, just get out of the business! we don't need your rants. got it? i hope so.

 

well this is a place for rants, opinions, insights, views in short this is a place of expressing your fellings and we can rant and complain all we want about our work coz that's how we feel.

 

ranting doesn't mean you're degrading someone. we don;t complain because we don't respect people. complain coz there's something wrong with the system and the fact that nobody's doing something about it. let's face it no matter how much you love your job you will always have complains about it, why? coz nothing is perfect in this world.

 

now, if if you feel degraded and disrespected by our complains then sorry, we didn't mean to do it. but we are just exercising our rights.

 

i respect your opinion. so i hope you do the same.

 

peace!

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well as time goes by nakakasawa rin mag take ng calls... minsan routine na nga eh... nagsisimula pa lang maglitanya ang mga kano kulang na lang sabihin mo "hep! alam ko na yan! di mo alam basahin ang monthly bill mo nho! stupid ka kasi! ... imagine tanong ba naman... "what is this damn paper billing fee"... e medyo may aftershock pa ako ng irate caller 10 minutes ago... pilosopohin ko nga...

 

SR: did you recieve your monthly bill?

KANO: YES and i have it in front of me...

SR: are you holding it right now...

KANO: yes indeed...

SR: thats where paper billing fee goes... and your holding it right now...

 

after 3 minutes eto na mga QA kinakalabit na ako... kesyo im rude daw...

 

sabi ko na lang ... why dont you take 50 calls per day and 80% of those calls are irate customers who cant read a simple bill... pambihira din naman kasi kailangan pa nila mag hire ng filipino para basahin ang bill ng mga amerikano...

 

ngayon nag file ako resignation sa company na pinapasukan ko ayaw ako paalisin... kulang daw sa manpower... e pano ba naman sa hirap ng account ang rep tumatagal dun ng 3 months lang... imagine irate customer kailangan mapatahan mo in 5 mins... (yun ang aht namin) minsan nga para matahimik lang bigyan ko nga $50.00 credit for the inconvinience... ($50.00 AND CREDIT LIMIT KO PER CALL) meron pang kano nag rereklamo bayaran ko daw bill nya sa cellphone kasi 1 hr daw syang naka hold... sasabihin ko sana "sino ba may sabi sa yo na cellphone gamitin mo pang tawag"...

 

usual line ng irate customer... "it doesnt make sense", "this is ridiculous" at may bago sa pandinig ko "this is ludacris" di ba rapper yon?

 

hay nako... sabi ko na nga ba tinuloy ko na lang pag pupulis ko... konting kaway lang sa kalsada pera na...

Edited by monsignor28
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well as time goes by nakakasawa rin mag take ng calls... minsan routine na nga eh... nagsisimula pa lang maglitanya ang mga kano kulang na lang sabihin mo "hep! alam ko na yan! di mo alam basahin ang monthly bill mo nho! stupid ka kasi! ... imagine tanong ba naman... "what is this damn paper billing fee"... e medyo may aftershock pa ako ng irate caller 10 minutes ago... pilosopohin ko nga...

 

SR: did you recieve your monthly bill?

KANO: YES and i have it in front of me...

SR: are you holding it right now...

KANO: yes indeed...

SR: thats where paper billing fee goes... and your holding it right now...

 

after 3 minutes eto na mga QA kinakalabit na ako... kesyo im rude daw...

 

sabi ko na lang ... why dont you take 50 calls per day and 80% of those calls are irate customers who cant read a simple bill... pambihira din naman kasi kailangan pa nila mag hire ng filipino para basahin ang bill ng mga amerikano...

 

ngayon nag file ako resignation sa company na pinapasukan ko ayaw ako paalisin... kulang daw sa manpower... e pano ba naman sa hirap ng account ang rep tumatagal dun ng 3 months lang... imagine irate customer kailangan mapatahan mo in 5 mins... (yun ang aht namin) minsan nga para matahimik lang bigyan ko nga $50.00 credit for the inconvinience... ($50.00 AND CREDIT LIMIT KO PER CALL) meron pang kano nag rereklamo bayaran ko daw bill nya sa cellphone kasi 1 hr daw syang naka hold... sasabihin ko sana "sino ba may sabi sa yo na cellphone gamitin mo pang tawag"...

 

usual line ng irate customer... "it doesnt make sense", "this is ridiculous" at may bago sa pandinig ko "this is ludacris" di ba rapper yon?

 

hay nako... sabi ko na nga ba tinuloy ko na lang pag pupulis ko... konting kaway lang sa kalsada pera na...

you should NOT be in customer support with that attitude

 

it looks like you DON'T realize that a "paper billing fee" is NOT a standard fee

i've been receiving and paying bills for over 30 years and this is the first time i've heard of such a fee

i too would have asked what it's for or why such a fee exists

 

yung bagong word sa pandinig mo may have been "ludicrous"

Pronunciation: 'lü-d&-kr&s

Function: adjective

Etymology: Latin ludicrus, from ludus play, sport; perhaps akin to Greek loidoros abusive

1 : amusing or laughable through obvious absurdity, incongruity, exaggeration, or eccentricity

2 : meriting derisive laughter or scorn as absurdly inept, false, or foolish

synonym see LAUGHABLE

 

at least may bago kang natutunan :rolleyes:

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share ko lng:

 

nagkaroon ako ng "physical " breakdown due to stress sa work , nasamahan pa ng complications ng personal problems ...

 

nagkaroon ako ng asthma, hi blood, saka bumgsak resitensya ko, i had to rest for a month before i recovered ....

 

payo ko eh, keep it kewl and simple, wag didb2in yunh work .. pag na pressure ka na ... maghanap ng outlet...

pag di mo na kaya talaga, kailangan maglakas loob na MAGRESIGN heheh ... (kasi di ako nagkalakas ng loob eh )

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