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The Smart Complaint Thread

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#341 Ryrah21



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Posted 05 January 2016 - 02:56 PM

To be fair with Smart, it is my opinion that they are better than Globe service. Unfortunately though that does not mean na maganda rin ang service nila.  Kung baga sa listahan ng masasamang serbisyo, hindi pa naman sila ang pinakamababa pero may mga better parin.


The problem in the PH is that we really do not have any choice in the matter.  There are really only 2 cellular companies here.  it is ether Globe or Smart (which includes PLDT and Sun).

#342 mike_mnl



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Posted 18 January 2016 - 01:24 PM

Does smart have better prepaid data plan than the rest? 3G or lte capable?

#343 wakonga



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Posted 13 April 2016 - 10:38 AM

Experiencing slow lte.. even 4g no websites can be loaded

#344 me.unloved



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Posted 17 July 2016 - 07:59 AM

I just got my S7 edge phone with Smart. I have globe postpaid also. Smart data is very intermittent compared to Globe which is so reliable. I am having a hard time playing coc and clash royale in Smart.

#345 lone23



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Posted 21 July 2016 - 03:53 PM

Mabagal net ng smart

#346 Wackystoic



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Posted 21 July 2016 - 09:37 PM

Experiencing slow lte.. even 4g no websites can be loaded

Tama, even sa edsa minsa nag h+ lng ang signal. Lalu na pag napupunta ka sa malalayong lugar, and smart unlike globe pag pumasok ka sa bahay or may mga harang, parang nababawasan dn agad cignal

#347 Google


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Posted 05 August 2016 - 10:20 AM

Experiencing slow lte.. even 4g no websites can be loaded


same here. but i only experienced it since last sunday.

#348 centrino



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Posted 07 August 2016 - 01:41 AM

2 weeks prior to my payment due date I received DAILY notifications from Smart telling me that I am reaching 50% of my limit.  I called 3x to turn this notification off as it is annoying to receive it everyday. Those reports were to no avail as the notifications kept coming!!!  


Now at 1am I received naman a notification about my VAS subscription!!!  WHO NEEDS NOTIFICATIONS LIKE THAT AT 1AM???!!!  The alert work up my 1 year old baby!!!


f#&k SMART!!!  If I can terminate the contract with them without the need to pay their penalties somebody please let me know. 

#349 JoseMercado



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Posted 12 September 2016 - 01:02 PM

Unlinet pero biglang babagal minsan panga maghapon wala.

#350 chad8693



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Posted 20 September 2016 - 03:36 PM

Smart and Globe have a duopoly of the industry ...bad for us...both of their services sucks to be honest . we have no choice but to live with it..i m now with smart..signal is erratic..services so poor !! too bad telstras entry into pinas  has been somehow stalled ..smart and globe needs another competitor   so that they wont be complacent ....

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