To be fair with Smart, it is my opinion that they are better than Globe service. Unfortunately though that does not mean na maganda rin ang service nila. Kung baga sa listahan ng masasamang serbisyo, hindi pa naman sila ang pinakamababa pero may mga better parin.
The problem in the PH is that we really do not have any choice in the matter. There are really only 2 cellular companies here. it is ether Globe or Smart (which includes PLDT and Sun).