Banks - Who Are The Lousiest

[caladryl]

METROBANK is the lousiest for me.

Masyadong mayabang purkit sila ang pinakamalaki

[denim27]

metrobank because of the volume of ppl who goes there....it takes u the whole afternoon to get service esp on a monday n friday...they shld separate bill payments n depositors

[Gideon]

METROBANK is the lousiest for me.

Masyadong mayabang purkit sila ang pinakamalaki

 

Dude, could you elaborate some details why "mayabang"???

[MasterM]

banco de oro -----sobrang bagal

[hitman531ph]

The bigger the banks, the slower the service...

 

Metrobank has terrible customer service. BPI too.

 

If you're paying bills, Metrobank will tell you they don't accept bills payment except on Tuesdays, Wednesdays and Thursdays. On Mondays and Fridays and on 15th & 30th, they tell you they won't accept bills payments. You have to show proof that the deadline is on that day for them to accept your payment.

 

As for BPI, you have to be a depositor before you can pay bills at BPI

[wnchitman]

metrobank bulok!!!!

[wolverine78]

But ironically PS Bank has excellent service even though they are owned by Metrobank, BDO has a good reputation as well overall except for the loans and credit card services

[maverick88]

Went to MetroBank and sat there like an idiot for an hour. The computers were offline.....

Computer restarted and on line and teller started clicking on numbers. I was number 14. The number was 95, 96, 97....

Surprisingly, and to my joy, no one showed up at the counter until my number was called.

When up to counter and he said " Sorry po, offline again"

[dem0liti0nman]

Look for a small bank.

 

sorry i dont agree with this. meron kasi akong napuntahan na bangko small bank talga

parang ang name eh island bank pero nasa gitna ng makati, d ko bangko to napagutusan

lang akong magwithdraw. pag dating ko dun napansin ko AKO LANG ang client so inaassume

ko mabilis lang ako dun kc nga ako lang ang client.

 

eh nak ng pitong kalbo, inaabot ako ng lampas kalahating oras para tawagin ako ng teller. :grr:

ano kayang pinaggagagawa ng mga tellers dun???

[skyline_GTR]

Ibank as in ibulok...i have my salary enrolled there but sometimes their ATMs are offline and you have to withdraw thru the teller...but the WTF! May 100 charge!???? just for withdrawing thru the teller????!!!! BS RIght??? :grr:

 

so i just go to other megalink ATMs and withdraw money there! :thumbsupsmiley: hassla talaga iBank :grr:

[ella1152]

Land Bank M.H. Del Pilar, Malate just depositing to an account took me 3hrs (ordinary day).... :grr:

[st3ve]

Banco De Oro in Paseo!

 

Screwed up policy regarding ATM for your savings account. When I opened a savings account with them, it came with an ATM so usually it takes about 2 weeks to process. Unfortunately that time i was busy with work so i forgot to pick up the ATM. After about 3 months i decided to ditch some work to get my ATM. The girl at the counter told me that they had destroyed my ATM because it was pass the date given to pick it up.

 

Question was why didnt they even bother to tell me! What's the reason for giving out your contact information to them, when they cant even pick up the phone to call you!

 

It's for an atm cardholder's own protection that unclaimed cards are destroyed. You wouldn't want your card and pin mailers to fall into the wrong hands, would you? If they don't destroy it, an insider or the janitor or messenger might get hold of the card and pin mailers and start withdrawing your hard earned money. They don't bother calling you because they get to charge you for card requests.

[jps0218]

Ibank as in ibulok...i have my salary enrolled there but sometimes their ATMs are offline and you have to withdraw thru the teller...but the WTF! May 100 charge!???? just for withdrawing thru the teller????!!!! BS RIght??? :grr:

 

so i just go to other megalink ATMs and withdraw money there! :thumbsupsmiley: hassla talaga iBank :grr:

 

Tip lang guys when withdrawing besure the ATM that your using is not affiliated with an international ATM network and that you ATM is also limited to the local networks. If you use and ATM machine that say has Cirrus among the logos and your ATM also has Cirrus in its logo then there's a good chance you will be charged quiete a lot higher than the standard 10 to 20 Php local charges coz they will route the transaction with the international circuit which costs a lot more.

[teejoe]

Here's my beef with most banks ... and other similar service establishments for that matter. Ordinarily, the smallest branches of banks (wheter big or small banks) have at least 4 "cages" for their tellers, some 5 or 6. But haven't you noticed that more often than not, only 1 or 2 cages are manned by tellers even during unusually "heavy" transaction days ... that's why many of us have experienced waiting an hour or more to be served. It's absolutely ridiculous ... why construct 4, 5 or 6 cages if you can't man all of them accordingly. This is the worst of all customer/public relations mistakes that any establishment can make. It calls attention to your glaring incapacity, ineptitude or insensitivity to your customers without your asking for it.

 

Another stupid thing is bulk transactions by gofers. Banks should have special dedicated lanes, counters or desks (properly labelled) for bulk transactions, preferrably in the side or backroom, not frontline so as not to unduly burden those who come for a single transaction. Besides a teller at the frontline handling bulk transactions, although admittedly busy and loaded with work, looks utterly insensitive to other clients who are made to wait very long.

 

Ohhhh, it makes me want so much to put on a false long white beard and fake death while waiting just to drive home the point. But I wonder if some of these insensitive robots will even get the message.

 

Para hindi OT: Metrobank Rockwell ... RCBC Greenbelt I was told doesn't even have chairs!

[bubbly_dick]

The LOUSIEST BANK is METROBANK!

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- supperr bagal ang mga tellers... very evident and mukhang tanggap na tanggap na nila ito: 5 rows of waiting chairs and an electronic numbering system (emerald ave branch ortigas) .. grabe talaga! kuha ka na lang ng number ng 10am... be back by 2pm, and ur number will be called by 2:30pm.. sakto sakto lang.. u dont have to waste time waiting.. hehe

 

- dapat paging system and beeper system ang ibigay nila eh, para u can do other things and be called na lang when ur number is near.

 

- sobrang magtipid ang bank na ito.. tipid sa teller tipid sa paswedo = inefficiency! ..

 

Second Headache is BPI Podium!

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- grabe sa pila!!! hindi na kayang ihandle ng 3 tellers ang depositors.. sad to say, i think mahirap magdagdag ng teller booths kase saliit lang premises... pero grabe nakaka pikon ang pila.

 

- konswelo lang kapag andun si, SHANE! hehe.. sweet sexy chinita teller.. puputok na ata harapan ng blouse nun sa laki ng... hmmm.. very friendly and helpful pa

 

- the manager looks like an idiot coz of the hair doo.. parang beetles na batang kalye.. hehe.. ang yung isang maingay na baabae sa new accounts section na ipinagsisisigaw ang queries niya sa teller booths 8 meters away from her seat .. ".. may clearing pa ba kayo jan?? .. may thousands ka jan??" ... pati kliyente sa harap niya, pasigaw pa rin kung kausapin.. parang palengkera.. maririnig mo sya talaga sa ingay.. hehe

 

- may isa pa sa new accounts na parang parating smudged ang lipstick sa buong liips and face.. namumula parati ang mukha.. ewan ko ba kung bat ganun...

 

ALL these make banking a bit more challenging and sometimes worth the waiting

 

 

THE BEST Bank is RCBC Malayan Plaza.. walang pila... hehe.. longest kung meron is 6 people in line.. okay na rin..

 

BDO, di ko pa na try pero sa dami ng branches nila sa ortigas center (4 or 7 yata), very evident of a big clientbase.. so i think super haba pila dito may satruday banking ba sila?

 

 

Peace!