Banks - Who Are The Lousiest

[spiky]

unionbank sucks...

 

12/31/07

i went out with a friends and nashort kami, so we went to the nearest atm machine we can find.we ended sa bpi sa timog.there i was so sure that im keying in the right pin i have for my unionbank card pero kinain ng atm machine ung card ko.good thing i have my bdo card with me that time kasi madaling araw nangyari yun so i used my dbo card to get some cash.

 

the next day after i woke up i called cust service to report that thier bank captured my card.tinanong ko pa ung agent nila how many days will it take for them to forward my card to unionbank.3-5days lang daw so sabi ko ok lang.then i called unionbank's customer service to report na nacapture sa bpi timog ung card ko.so sabi nung agent nila they'll gonna tag my card as captures.i ask the same question i asked bpi's agent kung gaano katagal nila makukuha ung cARD ko.3-5days daw.so i said ok lang ill just wait for it since i got the card registered online, i can monitor my account.

 

after that i keep on calling unionbank for any updates about my card kasi the card was under payroll account.so i had no choice but to widthraw my money over the counter.kapag nago-otc ako i always ask updates about my card cause i was expecting a check from my previous employer.sabi nila wala pa daw.upset na ako nun sobra kasi its already a month since my card was captured and everytime na magootc ako inaabot ako ng almost 2 hours coz ang haba ng pila ang they need to verify my signature pa from unionbank plaza.btw i was doing otc in unionbank picpa.

 

02/13/08

i went to ibank makati to get my last paycheck from my previous employer.as usual takilya nanaman ang haba ng pila.then i got my check.then nung papaencash ko na they refuse to encash it kasi daw ung company id ko walang pirma.it was so ridiculous cause ibank and unionbank may hawak ng payroll namin.so iritable na talaga ako.sabi ko sige ill just go ahead and deposit the check to my unionbank account and do otc again sa picpa the next day.since the teller said ok lang daw un nga ginawa ko. the next daw i went to unionbank picpa again to do otc kasi i was planning to transfer the money i got to bdo.my check was for 45k and when i was about to widthraw it all sabi ba naman sakin nung teller ng picpa hanggang 20k lang daw pwede ilabas!dun nako nagsimulang mangaway ng teller.i ask why i wasnt informed about that when the teller in ibank makati gave that suggestion to me.pero syempre as thier policy may magagawa paba ako.i asked info about my card kung nasan na.we called customer service ng bpi and they said naiforward na daw.the stupid assitant barch manager made a few phone calls pero ala padin ung card.so umalis nanaman ako sa bank na walang sagot.

 

03/15/08

i went back again to unionbank picpa to do otc.again i ask about my card kung nasan na.sabi nila lost in transit nadaw.since ubos na pasensya ko pati ung manager nila na si joy malabanan tinatarayan ko na asking what am i suppose to do.they were asking me to pay 150para mastate na lost ung card and another 100 for otc transaction.dun na talaga ako napikon cause i did not lost the card.and kung alam nila na bulok ung systema nila why they did not made that suggestion that almost 3mos ago.i refuse to pay the fees though its not rili a big thing.kasi kung susumahin lahat ng time na sinayang ko its not enough to compensate all the inconvenience that they put me through.and hindi naman ako ung nakawala nung card ah.bakit ako magbabayad!nagrarason pa nga ung isang teller.sabi pa nya "di ba di ka naman namin chinarge for your previous transactions right?".i answered him back sabi ko "tanga ka ba?kaya nga ako nagootc kasi di nyo mahanap ung card ko eh!".

 

03/29/08

after 3mos arguing with them tsaka lang napalita ung card ko.imagine 3mos?!one quarter of a year!! eto pa sakit sa ulo, since i pay my bills online with my unionbank account, nung napalitan ung card ko i didnt know that i need to reregister a new account with the new card i got from them.so it means lossing all my previous transaction records.badtrip talaga.i keep them for payment verification.pasalamat sila walang nagkaaberya sa bill payments ko for the month of march.hay nako talaga... i forwarded my complain sa hr namin..sana lang magpalit na kami ng payroll bank... that stupid bank is from hell..

 

 

I could agree with you mam, coz even their credit card bills always comes in late.

[dencio]

I could agree with you mam, coz even their credit card bills always comes in late.

 

I used to have a Union Bank credit card din. Same experience - billings come in late, so hindi ko nababayaran on time. Come next billing may penalty charges na. Buti na lang i got the card for free (i.e. no annual dues) so i had no qualms nor second thoughts cancelling the card even after only 6 months of use. :thumbsdownsmiley: :thumbsdownsmiley:

[hitman531ph]

PNB Retiro. They don't value their customer's time. Only one teller and there are 18 customers in line and the teller transacts slowly.

[Immortal666]

Metrobank sucks. They charge you 50 bucks for depositing into an account not belonging to their branch. Ito lang ang na-experience ko so far sa mga banks na nagkaroon ako ng transaction. I've deposited in different branches of BPI, PS Bank, HSBC, BPI-Family Bank, Union Bank and they didn't charge me anything for making a deposit to a non-branch account.

[rongo]

Metrobank sucks. They charge you 50 bucks for depositing into an account not belonging to their branch. Ito lang ang na-experience ko so far sa mga banks na nagkaroon ako ng transaction. I've deposited in different branches of BPI, PS Bank, HSBC, BPI-Family Bank, Union Bank and they didn't charge me anything for making a deposit to a non-branch account.

 

Is the account from their provincial branch? Banks usually charge us P50 for deposit up to P50,000 if we make a deposit to their provincial branches. Which is quite wierd since all their branches are linked to the same server and doesn't pass through any clearing house.

[braeden]

Almost all local banks suck when it comes to customer service...their orientation is really pinoy-like...i.e. that if you work in a bank you're better off than most of us kapwa pinoys. If you really want a good experience with tellers and other frontliners try opening an account with HSBC or Citibank....f#&k BDO f#&k BPI...

[doh]

Metrobank sucks, yabang ng mga tao dito.

[doh]

Metrobank sucks, yabang ng mga tao dito.

[kwax42]

Is the account from their provincial branch? Banks usually charge us P50 for deposit up to P50,000 if we make a deposit to their provincial branches. Which is quite wierd since all their branches are linked to the same server and doesn't pass through any clearing house.

 

They told me that the P50 charge is the only income that the provincial branches are having. But if you are a regular depositor at the provincial branch.I suggest that you talk with your bank to waive the charges. That's what i did with Chinabank.

[ferna12]

I am a BPI & BDO account holder I'm neither rich nor malakas with their respective managers.

[mr. right]

i hate the wait at union bank t.morato and libis antay ka ng 30-45mins sa line tapos 3 mins lang para magdeposit ka

[sonicyouth]

pnb. their atm in ortigas center are usually offline friday night. just when you need your money. they used to have atms in most sm malls. but they discontinue all of them.

 

what i do is withdraw my payroll every payday via manager's check (which costs me 30 bucks each time) and deposit it to my chinabank account.

 

chinabank, wala akong reklamo. kahit mahaba pila.

[qazaq]

I just had the worst experience yet in Unionbank. Long story, too tamad to type it. To cut a long story short, they have the worst service ever. I bank with BDO, Metrobank, Security Bank, I-Bank (before), Chinabank, (Equitable (before), etc. But no bank tops Unionbank's arrogance and bad service. I hate them and will never bank with them again.

[suteki kuruma]

Metrobank.

 

unbelievably sLoW service!

[jayar]

I aaplied sa EON card ng Unionbank, having problems with my application.

 

tried calling their customer service (84186).

 

yesterday: 1 and 1/2 hours before may nakausap ako.

 

This morning: 1 and 1/2 hours din. no, wala akong nakausap. Just gave up.

 

P*&%#TA!!!!