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Computer Troubleshooting And Repair


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got a problem with my globe visibility prepaid kit. i've installed it on my laptop, acer aspire 5920, running on vista home. na configure ko na, the problem is whenever i try to connect to the net, ayaw, may nalabas na prompt na "the remote server did not rereply in a timely fashion". tried to uninstall/install the program, restart and restart, same problem arises. the funny thing is when i installed it on my desktop and laptop which both run using windows xp, it's working well, i did not encounter any problem? any ideas, suggestions? i brouht this to globe business center but hindi din nila maconfigure, they kept telling me na ung laptop kong vista ang may problem, baka daw my virus or spyware, nirun ko naman lahat ng antivirus/spyware ko, walang nakita, not to mention hindi naman ako navivirusan or spywarean. help please.. lotsa thanks..

 

uninstall the software again. whe u reinstall it, run the setup.exe file as an administrator. if this didnt cut it, try disabling the UAC(Pearl>Control Panel>User Account>Turn Off UAC) before reinstalling the software. Restart the system after turning off UAC so that changes will be taken in. dont forget to turn it back on when ur done.

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mga bro,patulong naman. Im a dsl subscriber. Ok naman sya kaso,ngaun my problem akong naencounter. Pag nagnenet ako,it's only good for a couple of minutes tapos nabitaw ung connection,page cannot be displayed tapos ung ym,nagsisignout.nreconfigure ko na din un lan card,wa epek pa din. Funny thing is,ung monitor ng lan sa system tray,andun pa din,connected. Nagrun na ako ng anti spyware at anti vrus,wla namang nadetect. Pero pag safe mode,hindi nabitaw connection. Paano kaya to? Btw,im using a built in lan card and xp os.

 

if you're not experiencing the problem when you're in safe mode, most likely, it's your internet security software that causes the connection to fail on normal mode. for starters, try disabling all startup programs on msconfig(Start>Run>msconfig>Startup tab, disable all>Apply>Ok/close>Restart)

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psshutdown.exe is a software from SysInternals(now a division of Microsoft). it allows shutting down of a PC remotely. now, did u download this software? or did you install any SW from SysInternals that could have psshutdown.exe bundled with?

 

cmdow.exe is win32 commandline utility for windows XP down to NT. it allows windows to be listed, moved, resized, renamed, hidden/unhidden, disabled/enabled, minimized, maximized, restored, activated/inactivated, closed, killed and more. howver, there are rootkits that can infect cmdow.exe(the legit one) or mimic cmdow.exe(may mga hidden attributes na). i suggest not to remove this executable(actually, you might not be even able to delete it)

 

i recommend that you run an anti-rootkit/anti-trojan like rootkitbuster from trendmicro and trojan remover from simply super software. these tools you can get from the net, search ka lang.

 

i got both when I re-installed XP.

 

i did run the trojan remover from simply super software and nothing was detected.

 

thanks for your help, i will try the rootkitbuster later, trendmicro website i think is down right now.

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^oh ok. since they they seem to be bundled with your version of XP, then I don't think they're malicious. yeah, run the rookitbuster and trojan remover still, just to be sure. if all's clear, then have your internet security program skip these 2 files from being scanned so they wont be tagged as "potentially malicious" anymore when you run a scan.

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Guest Leviticus

its been well-known that viruses/trojans attach themselves to IMs specially Yahoo! Messenger ...

they're the type that suddenly send out messages in foreign languages (ie thai or vietnamese) ...

some have already un-installed the YM app and re-installed it again ...

but it keeps on coming back ...

if you have previously been affected, have you been able to remove them ? how ?

recently, my officemate was affected with such ...

i informed him and even our officemates ...

much to my dismay, he was outright mad at me telling what i did was "below the belt and uncalled for"

isnt it right to let others also to be aware ?

** deep heavy sigh**

office setting.. matanong ko lang, bakit allowed ang YM sa office ninyo? here sa akin and sa previous kong pinasukan I do not allow it because temptation to talk with people not related to work or with outside people. baka mamaya naglalabas na ng mga credit card or social security numbers :thumbsdownsmiley:

 

also, nandyan rin naman ang meebo na pwede IM site, which I promptly blocked. basta any communication outside the office not related to work blocked ko.

 

in short, blocked ang YM mail rin dahil may built-in chat siya.

Edited by Leviticus
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i have a problem with my external hard drive. feeling ko sira na kasi nahulog. hindi na rin siya nadedetect ng computer pag ikabit ko sa usb.

 

is there a way to recover the data from the hard drive?

 

thanks!

 

there is, but your hardware or in your case, the USB flash disk should be functioning.

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mga bossing,

 

help naman po!

 

i experienced having my usb drive when ejecting: "generic error: cannot stop now. try stopping later" or something like that.

 

then my task manager : "task manager has been disabled by administrator"

 

i ran avast, even in safe mode. detects some trojans. prompts me to delete. i do delete it but at the end-summary it says: "file error, cannot scan"

 

i took note of the file. it says:

Malware name: Win32:Crypt-CZN (trj) found in C:System Volume Information\_restore{E006438E-3730-4439-8CA3

 

Any suggestions on how to get rid of this?

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mga bossing,

 

help naman po!

 

i experienced having my usb drive when ejecting: "generic error: cannot stop now. try stopping later" or something like that.

 

then my task manager : "task manager has been disabled by administrator"

 

i ran avast, even in safe mode. detects some trojans. prompts me to delete. i do delete it but at the end-summary it says: "file error, cannot scan"

 

i took note of the file. it says:

Malware name: Win32:Crypt-CZN (trj) found in C:System Volume Information\_restore{E006438E-3730-4439-8CA3

 

Any suggestions on how to get rid of this?

 

 

try downloading combofix from bleeping computer and run it on your pc

 

heres a link

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

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