aslan Posted December 29, 2005 Share Posted December 29, 2005 Smart for me, like the add-on services (smart padala, smart money, wis, etc.) Quote Link to comment
Phrozhen.Khold Posted December 29, 2005 Share Posted December 29, 2005 Well... I'm currently using Globe & Sun... but I have a Smart sim as well... so I didn't vote Quote Link to comment
backstabber Posted January 2, 2006 Share Posted January 2, 2006 syempre globe,I am selling my 2 computer asap AMD sempron 2.2, msi board, 256 ddr memory,40 gb hard disk , 15" monitor AOC , with case, and keyboard mouse= 12,000 only athlon 1.8 , 128 memory, 746 ultra board msi, 40gb harddisk , casing and mouse keyboard with monitor 15" =13,000 contact no. 7435794 & cell: 09187325722 ,jeff or roven Quote Link to comment
clitlicker Posted January 2, 2006 Share Posted January 2, 2006 syempre globe,I am selling my 2 computer asap AMD sempron 2.2, msi board, 256 ddr memory,40 gb hard disk , 15" monitor AOC , with case, and keyboard mouse= 12,000 only athlon 1.8 , 128 memory, 746 ultra board msi, 40gb harddisk , casing and mouse keyboard with monitor 15" =13,000 contact no. 7435794 & cell: 09187325722 ,jeff or roven<{POST_SNAPBACK}> It would be helpful for you if you posted your computer sale in the "For Sale" area! Except for the first line- it is off topic. anyway, good luck! Quote Link to comment
sad_angel Posted January 2, 2006 Share Posted January 2, 2006 Globe! :thumbsupsmiley: before im using smart but i got tired of using it. Sun? yah its much better kung kaw yung tipong text/call addict pero i observed na pag dating sa gabi mahina na yung signal.....(kasi nga wala nang SUN di ba?!) hehheheh my sister is using one thats why i know and she has to go out just to call Quote Link to comment
Gideon Posted January 4, 2006 Share Posted January 4, 2006 During the recent Holidays, how was the service of text and voice calls on Dec 24, 25, 30 and 31? Because we have doubled our systems capacity for the coming overload of service. Quote Link to comment
Gideon Posted January 4, 2006 Share Posted January 4, 2006 It WAS the best! Sigh! It USED to be number 1! Now far 2nd! Won't be long, will end up poor 3rd! :cry: Why? Poor customer relations. :grr: They know that and yet didn't want to correct the problem. :boo:<{POST_SNAPBACK}> Yup, because we at Smart do Take Care of our SUBSCRIBERS, espacially Prepaid subs because they make up 70 to 80 percent of our 22 million count this year. Well, there is no such thing as a perfect system, but we do thrive alot of fixing problems and making amends on such things. There will always be complaints, but we do invest alot of Quality Control and that lessens them overtime. Quote Link to comment
clitlicker Posted January 4, 2006 Share Posted January 4, 2006 Yup, because we at Smart do Take Care of our SUBSCRIBERS, espacially Prepaid subs because they make up 70 to 80 percent of our 22 million count this year. Well, there is no such thing as a perfect system, but we do thrive alot of fixing problems and making amends on such things. There will always be complaints, but we do invest alot of Quality Control and that lessens them overtime.<{POST_SNAPBACK}> Please back read- back February, I was so pissed with Globe and wanted to switch to Smart. I packed up and submitted all my papers that Smart required i.e. proof of billings, income, etc. I was told that the processing may take a week. I went home confident that I will get my Smart subscription a week later. After 2 weeks the person whom I spoke with at Smart Center at Megamall called me- informed me that "ALL MY PAPERS THAT I'VE SUBMITTED HAD BEEN LOST!" SSSSSHHHHEEEEEETTTT! :grr: When I asked what other alternative thing I can do to process my subscription, now that they have lost all my papers- she calmly said that I've got to submit those papers again! FFFUUUUUTTTTTAAAA! :grr: Anyway, I went to Sun- though things do need improving and nakakapikon at times- they seem to be happy with my monthly billings of P10,000 a month! You need to invest more on quality people. The Smart person assigned to me was pretty- but dumb ( as evidenced by her losing all my pertinent papers). BTW, they didn't even pacify me! Quote Link to comment
mr. tycoon Posted January 4, 2006 Share Posted January 4, 2006 globe still the best for me Quote Link to comment
Gideon Posted January 5, 2006 Share Posted January 5, 2006 Please back read- back February, I was so pissed with Globe and wanted to switch to Smart. I packed up and submitted all my papers that Smart required i.e. proof of billings, income, etc. I was told that the processing may take a week. I went home confident that I will get my Smart subscription a week later. After 2 weeks the person whom I spoke with at Smart Center at Megamall called me- informed me that "ALL MY PAPERS THAT I'VE SUBMITTED HAD BEEN LOST!" SSSSSHHHHEEEEEETTTT! :grr: When I asked what other alternative thing I can do to process my subscription, now that they have lost all my papers- she calmly said that I've got to submit those papers again! FFFUUUUUTTTTTAAAA! :grr: Anyway, I went to Sun- though things do need improving and nakakapikon at times- they seem to be happy with my monthly billings of P10,000 a month! You need to invest more on quality people. The Smart person assigned to me was pretty- but dumb ( as evidenced by her losing all my pertinent papers). BTW, they didn't even pacify me!<{POST_SNAPBACK}> What happened to your application is very RARE, but still not an excuse for the personnel. I do hope they are all just photocopies!?! We do invest on training our staff, but things like that really happens no matter who or what company you work at, and I also believe it's isolated. Since we are still having incoming subs for PLAN payments. What branch of Wireless Center did that happen? The staff did inform you about your papers and maybe it took long because he/she was still really looking for the papers. Quote Link to comment
clitlicker Posted January 5, 2006 Share Posted January 5, 2006 What happened to your application is very RARE, but still not an excuse for the personnel. I do hope they are all just photocopies!?! We do invest on training our staff, but things like that really happens no matter who or what company you work at, and I also believe it's isolated. Since we are still having incoming subs for PLAN payments. What branch of Wireless Center did that happen? The staff did inform you about your papers and maybe it took long because he/she was still really looking for the papers.<{POST_SNAPBACK}> Nope. Lost all my copies from that time on. Silly of me believing that the staff at MEGAMALL branch was professional enough not to do a dumb thing like that! :grr: Well that's the proverbial "water under the bridge" as they say. Now am stuck with Sun till next year. Who knows? I may swing back to Globe or may take up Smart by that time. I have a Smart back-up by the way. During the "rush hour" of the Christmas season, it had also failed or had delays in sending messages too. But far better than Sun with all the traffic. But the savings I had generated from my Sun subscription allows me to have a second unit Smart pre-paid. As of this point, am still sore with Globe, so I won't even think of using them as back-up till now. My first cell phone service is by Smart. Was analog then. til I got cloned. after settling with them, I switched to Globe. But when Smart came up with GSM, I went back. Disapointed with Smart's initial forray in GSM. Mostly due to interconnectivity. Had no choice but go back to Globe and stayed with them for 6 years. Average billings of 10,000 to a high of 15,000 per month. That's with 4 lines. After being slighted with their (Globe) preference for "Platinum", I decided to switch away. Then Smart fumbled by losing all my papers! :grr: Globe didn't only lose 4 line subscriptions ( mine) but all my co-office mates and relatives. It was a great EXODUS of sorts. The fall-out of Globe sent some of them to Smart (which am suppose to be part of) and some to Sun. That's when you saw Mr. Gerry Ablaza, CEO of Globe announcing that their subscription based went down- and so has their profits. Claiming that it was part of their plan to rid of their "unprofitable" subscibers. But the expression on his face then was dissapointed at the very least. Going back:Even if the episode was rare, it did happened. The saddest part was- it was AVOIDABLE! The least they could have done was try to appeace the disgruntled -potential subscriber di ba? I did present my billings from Globe. Those billings would have those Smart employees drool with anticipation and yet? Perhaps, Smart should try harder! It's not yet too late. For now, I'm hoping that Sun will be the 2nd biggest cell phone service provider soon out classing Globe. Quote Link to comment
Jun_gats Posted January 6, 2006 Share Posted January 6, 2006 Smart 4 me, Globe is good but has no signal inside my house... as well as Sun. Quote Link to comment
Gideon Posted January 6, 2006 Share Posted January 6, 2006 Going back:Even if the episode was rare, it did happened. The saddest part was- it was AVOIDABLE! The least they could have done was try to appeace the disgruntled -potential subscriber di ba? I did present my billings from Globe. Those billings would have those Smart employees drool with anticipation and yet?Perhaps, Smart should try harder! It's not yet too late. For now, I'm hoping that Sun will be the 2nd biggest cell phone service provider soon out classing Globe.<{POST_SNAPBACK}> I don't think it was avoidable, since even CPA's with a lots of paper work can lose some documents in time. I guess the same staff you lost your documents didn't do the appeacing method. What he/she "mayabang" in a way? Or there was no regret in his/her part? It is never too late, there is always room for improvement on any procedures. That is what SUN is gunning for, since Globe is losing subs. Quote Link to comment
Gideon Posted January 6, 2006 Share Posted January 6, 2006 Smart 4 me, Globe is good but has no signal inside my house... as well as Sun.<{POST_SNAPBACK}> Saan ka located? Quote Link to comment
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