reviews The PLDT Complaint Thread

[Growth]

bwisit ako sa PLDT ko I am paying for a 5mbps package but im just getting 1.7mbps@best pambihira nmn nagdirect port nq sa modem ganun parin and they are trying to ask me how many PC do I have, Sabi ko nagDIRECT PORT nq and why the you need to ask how many PC is jacked in my place?! jeez.

[johnlove]

6 days and counting...

On the 1st day you are having problems start calling them. Call them everyday to update the status of your dsl connection. At the end, they will refund you for your lost days.

 

If your problem is slow connection, be aware that it is normal for PLDT dsl connection to slow down to .5 mbps from 7pm to 11pm.

 

PLDT is overloaded with subscribers, that's how they make money.

 

In my case, the problem is the wifi is not working, internet signal works only up to the modem.

Following the advice of a PLDT insider, I apply for a new connection so that I can get new cables, and then I requested for the disconnection of my old line. The downside is my landline numbers are changed too.

[fordvipe]

My main problem with PLDT DSL is that they dont have initiative on how to upgrade ur system without asking for a payment first, dapat sila n mismo mag initiate dhl alam naman nila sa record kung sino ung mga may luma pang mga aparato na pwedeng defective na, kaso itatawag m pa at pagnakausap mo paliwanag lng sayo na may bayad ung pag upgrade....eh nagbabayad k naman monthly d dapat shoulder n nila un... :angry:

[MaxHardcore]

Lagi akong may problema sa PLDT MyDSL... Kaya lagi ko silang sinisigawan at kung minsan namumura. Sad to say that the Customer Service Personnel are the ones to absorb the tongue lashing from me. The last time that I did it the PLDT line man brought me some freebies tulad ng modem\router\wifi (3-in-1) and a speed upgrade of .5Mbps para di na ako magalit, syempre di na ako magagalit, the said freebie is worth 2k.

[mikeskillz]

lagi ako nag timed out dito sa Cainta!

[kysusr]

Been asking PLDT to do the free upgrade of connection speed as they published in the papers. So far it's been a month and still no upgrade. How hard it is to change the speed limit on a line??? From they way they do things, seems like they need to physical trace the lines to make adjustments. PLDT you need to WAKE UP!!! and WORK!!!

[skitz]

Get your complaints indexed by search engines like google here. If these corporate entities would rather spend on advertising rather than delivering a good product, let us fight back by letting search engines index them as the lemons that they are.

[abdul jakul salsalani]

isa lang msasabi ko. F*CK you PLDT b*tches!!!!!!!!!! walang kwenta services nyo! Lagi na lang mabagal DSL at napuputol putol kahit nagbabayad ang consumer ng tama!

[boxer_NA]

PLDT, ang bagal ng net niyo.

offer pa kayo ng offer nung Telpad.

[Mister.Jay]

Fluctuating DSL in Cubao, Quezon City. What sucks pa is that pag may power outage, it takes +2 days on average para bumalik phonelines sa amin.

[direstraits94]

BS ang service nyo

[jumperboi]

Sa lahat nga problems sa mga Telco natin, be pldt, smart, globe or bayantel: may kasalanan din ang NTC nyan (national telecommunications commission). Ang ntc ang mag dictate at mag regulates sa standards, at penalty kaagad pag Hindi ma meet ang requirements

[ChiliMac]

Yung poste ng PLDT na naka pwesto sa lote namin nakahiga na kasi hinahatak ng puno ng bayabas ng kapitbahay namin eh ayaw naman putolin ng kapitbahay namin yung puno so tinawag ko na sa kanila. Pumunta naman agad pero di raw nila kayang ipaputol yung puno wala raw silang magagawa. Yung karugtong na poste na nakahiga rin halos na eh di rin nila matuwid kasi naman raw eh sa Meralco yun dapat sa Meralco raw tumawag. Diba isa lang mayari ng PLDT at Meralco?

[Aetherius]

PLDT DSL sucks big time! So slow!

[zen.tadios]

Oh man, the rainy season's here and PLDT or should I say PLDC is acting up again. I hate it when this happen. Small amount of rain then suddenly our internet speed fluctuates and sometimes if not, gets disconnected at all.