Call Center Side Effects

[xcholox]

It's up to the person on creating his "future" just like what xcholox has pointed out.

 

It's how someone carreer path's oneself that matters not the industry.

 

On the other hand, it's also good that a lot of people are hesistant in trying out working for a call center, this means less competition for those who are already in this line of business hehe..

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hehe, but there is always plenty to go around. Remember, CCs earn by th number of people they have on the phones :cool: so there is always room for someone who wants in. :headsetsmiley:

[nine"]

hehe, but there is always plenty to go around. Remember, CCs earn by th number of people they have on the phones :cool:  so there is always room for someone who wants in. :headsetsmiley:

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that's true my friend. can you believe how big this industry is in India? It's just unimaginable how big it can become here too. :headsetsmiley: I guess it's up to us to help it grow.

[l3v3l]

If you ask me I'll say yes! Outsourcing business is big savings for big US companies. And it only makes sense for them to continue doing so as competition gets stiffer.

 

Aangat ba ako, I would say yes too, I'm as old as some fresh grads out there but I have almost 100 people under me. The best thing about Call Center promotions is that its very quantified, you get promoted based on your numbers (performance) not someones decision, so in essence you do control your fate.

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Even if this is baseless, I believe or should I say, I have observed from my previous CC experience that promotions are not quantified based on your performance and knowledge.. its more of a 'who-you-know' thing... our American trainers before were very fair with promotions but now..their Filipino counterparts are doing their 'Filipino' thing.. that is why I RESIGNED...

 

:goatee: :goatee: :goatee:

[luol_deng]

hey guys here in australia call centres are very rewarding esp for IT field, once i finished my Information Technology course IT jobs were so hard to find. I joined a call centre for a major communications company answering customer enquries etc , six months later i applied internal for a help desk position from there Im now as a Network System Analyst.

 

$75,000 a year....Hard work truly does pay off!!! :headsetsmiley:

[nine"]

Even if this is baseless, I believe or should I say, I have observed from my previous CC experience that promotions are not quantified based on your performance and knowledge.. its more of a 'who-you-know' thing... our American trainers before were very fair with promotions but now..their Filipino counterparts are doing their 'Filipino' thing.. that is why I RESIGNED...

 

:goatee:  :goatee:  :goatee:

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I think this "who-you-know" attitude goes for all industries. A prime example is our government..

 

Knowledge, skills and performance can never be beaten by this kind of attitude. Always remember my friend that the strong will always survive.

[xcholox]

Even if this is baseless, I believe or should I say, I have observed from my previous CC experience that promotions are not quantified based on your performance and knowledge.. its more of a 'who-you-know' thing... our American trainers before were very fair with promotions but now..their Filipino counterparts are doing their 'Filipino' thing.. that is why I RESIGNED...

 

:goatee:  :goatee:  :goatee:

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Of course you will never know what goes on in the mind of the decision maker, as for me, I look at numbers and nothing else, I would not say this is baseless since I make decisions like these in my CC and to me, you either show me the numbers and be stuck where you are until you resign.

 

Yes filipinos have this thing about favoring people they know, I can also go into that but I'd probably ask for nothing short of your soul. :evil: . hehehe.

 

Which is why I would rather look at what is quantified, and favorable to the business or in simple terms, "whoever generates the most money in the best way possible". Thats what running a company is all about, everything else is secondary.

[FH]

natuto akong uminom ng kape.

 

kapag nahiga ako sa kama....kahit 3 seconds lang tulog na ako dahil sa pagod.

 

na-addict na ako sa chandelier na earrings.....labo!

[kidyot214]

di ka mapakali sa mga araw na ganito....yung alam mong papasok ang sweldo mamayang gabi & me MIDNIGHT SALE bukas sa robinsons galle na extension lang ng ofc building nyo! :cool: :upside:

[strong_cock]

Here's some thoughts for you my friend..

 

I started as what people call an "answering machine" "human IVR" etc.. but I didn't get dissapointed though so here's what I am now.. just to encourage those agents who might be reading this

 

-I'm just in my late 20's and my salary is almost the same as my dad's, he's 54.

-I'm just 2 steps away from a director position.

-I have "worldclass" training under my belt. And the training doesn't stop.

-I'm getting tired of travelling to the US and and parts of the Phil.

-Skills that I have learned from this industry can match that of a director of a local multinational company.

 

-lastly, you get tired of shopping on paydays.. and this is with your own hard earned money.. hehe

 

What buknoy have posted are all true. That's how "we" laugh it off as our way of releasing stress. If we don't do that our lives will be boring as hell..

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How much does a person earns approximately who's 2 steps away from a position as a director nowadays?

[sebyang]

sirap na ang....

 

sleeping pattern

sleeping habbits

gimik life

sexlife

[madmutt]

i started out as an agent. when i started in this industry, i really did not see myself lasting in it because i felt it was not really a career. i only gave myself 3 months. after almost 3 years, where am i now? still in the same industry. i found it very rewarding and fits my lifestyle exactly.

 

i had so many friends telling me to get out of the call center industry because they say i'm just wasting my time. minamaliit nila ang ang mga taga-call center. pero after 6 months in the industry, i saw how fast you can actually grow, career-wise. i know there is the "its-who-you-know" mentality but i think that's relative to the company. its all about your performance. if you applied for a call center and expect to be paid the salary you are expecting, you have to take calls. that is how the company profits, the amount of calls taken and how fast they are resolved. if you expect doing nothing, just get another job and be happy.

 

the people who i see succeding in this industry are the ones who really don't care if they take calls or not. if they were asked to take calls, in a heartbeat they will. just think of it, its the easiest job in the world. even if the caller is the crankiest person in the world, you can still take the call....they won't see what you are doing. just don't take anything personally. its a job so treat it like one. kahit na sabihin mo na, sumasagot lang ako ng calls....you still need to be professional about it right.

 

to my fellow Call Boys and Call Girls, more power to you all. right now, i'm a Team Manager and i've been through everything that you have. the higher you go the more pressure you will encounter. this industry is rewarding, its just how you make of it. kasi wala namang trabaho na madali kung meron at pareho sa sweldo ko ngayon, lilipat na agad ako. tiyaga lang mga kaibigan, para may nilaga. ayan nagutom tuloy ako

[Flash Sentry]

In any job, the higher you go, the more pressure there is, basically. I'm new to the call center (have yet to start training this Monday), but I know it is rewarding (well, any job is really, if you put yourself into it). Hopefully I'll see myself in the same position as those of you who have been there for a good while now.

[skankarella]

staying up late at night is not so bad kasi the whole floor is alive kaya lang when you get home, you're just too tired. kahit na you get 8 hours of sleep, iba pa rin to get sleep at night.

[kidyot214]

i started out as an agent. when i started in this industry, i really did not see myself lasting in it because i felt it was not really a career. i only gave myself 3 months. after almost 3 years, where am i now? still in the same industry. i found it very rewarding and fits my lifestyle exactly.

 

i had so many friends telling me to get out of the call center industry because they say i'm just wasting my time. minamaliit nila ang ang mga taga-call center. pero after 6 months in the industry, i saw how fast you can actually grow, career-wise. i know there is the "its-who-you-know" mentality but i think that's relative to the company. its all about your performance. if you applied for a call center and expect to be paid the salary you are expecting, you have to  take calls. that is how the company profits, the amount of calls taken and how fast they are resolved. if you expect doing nothing, just get another job and be happy.

 

the people who i see succeding in this industry are the ones who really don't care if they take calls or not. if they were asked to take calls, in a heartbeat they will. just think of it, its the easiest job in the world. even if the caller is the crankiest person in the world, you can still take the call....they won't see what you are doing. just don't take anything personally. its a job so treat it like one. kahit na sabihin mo na, sumasagot lang ako ng calls....you still need to be professional about it right.

 

to my fellow Call Boys and Call Girls, more power to you all. right now, i'm a Team Manager and i've been through everything that you have. the higher you go the more pressure you will encounter. this industry is rewarding, its just how you make of it. kasi wala namang trabaho na madali kung meron at pareho sa sweldo ko ngayon, lilipat na agad ako. tiyaga lang mga kaibigan, para may nilaga. ayan nagutom tuloy ako

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very well said... could have been my post word for word..... also my attitude before.

[nine"]

i started out as an agent. when i started in this industry, i really did not see myself lasting in it because i felt it was not really a career. i only gave myself 3 months. after almost 3 years, where am i now? still in the same industry. i found it very rewarding and fits my lifestyle exactly.

 

i had so many friends telling me to get out of the call center industry because they say i'm just wasting my time. minamaliit nila ang ang mga taga-call center. pero after 6 months in the industry, i saw how fast you can actually grow, career-wise. i know there is the "its-who-you-know" mentality but i think that's relative to the company. its all about your performance. if you applied for a call center and expect to be paid the salary you are expecting, you have to  take calls. that is how the company profits, the amount of calls taken and how fast they are resolved. if you expect doing nothing, just get another job and be happy.

 

the people who i see succeding in this industry are the ones who really don't care if they take calls or not. if they were asked to take calls, in a heartbeat they will. just think of it, its the easiest job in the world. even if the caller is the crankiest person in the world, you can still take the call....they won't see what you are doing. just don't take anything personally. its a job so treat it like one. kahit na sabihin mo na, sumasagot lang ako ng calls....you still need to be professional about it right.

 

to my fellow Call Boys and Call Girls, more power to you all. right now, i'm a Team Manager and i've been through everything that you have. the higher you go the more pressure you will encounter. this industry is rewarding, its just how you make of it. kasi wala namang trabaho na madali kung meron at pareho sa sweldo ko ngayon, lilipat na agad ako. tiyaga lang mga kaibigan, para may nilaga. ayan nagutom tuloy ako

<{POST_SNAPBACK}>

 

well said my friend.