Jump to content


Photo

The Globe Complaint Thread


  • Please log in to reply
1107 replies to this topic

#1 ^ED^GE^

^ED^GE^

    RaZorS EdGE

  • (05) Regular
  • PipPipPipPipPipPipPipPip
  • 494 posts
  • Gender:Male
  • Location:Melbourne, Australia
  • Interests:art, music, life and sex... lahat kasi nag lagay eh might as well have SEX!

Posted 11 February 2005 - 02:03 PM

This all started in the Telecoms provider page where me and a few other members were discussing just how bad Globe treats us less fortunate subscribers.. anyway share your experiences din... maybe we will get a laugh out of it. or not hehe

#2 clitlicker

clitlicker

    Lover

  • (05) Regular
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 1171 posts

Posted 12 February 2005 - 12:07 AM

Kasi nga di tayo "rich" as in pang Platinum (5,000 billing per month) mga poor lang tayo as in 4,999.99 and below lang kaya natin.

They make more profits with less maintenance pag malalaking account lang sila naka-focus!

Kaya nga pansinin mo-puro streamers ng Globe platinum dumarami lalo sa mga exclusive villages! Yan ang type nila di mga hamak gaya natin!

#3 marc.alan

marc.alan

    Sensualist

  • (10) Super Poster
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 4640 posts
  • Location:Angeles City
  • Interests:Magic: The Gathering, Transformers, Tarantulas, Warcraft 3, Star Wars, Star Trek, Batman, James Bond

Posted 12 February 2005 - 02:23 AM

for one, really really really absolutely bad custormer aftersales service. after they sell you a unit... byebye na iwan ka nila on your own...

globe customer service sucks! stinks!

#4 clitlicker

clitlicker

    Lover

  • (05) Regular
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 1171 posts

Posted 12 February 2005 - 02:06 PM

Worst is their Marketing Dept. They are now focusing in getting and maintaining the Platinum plan holders or potential Platinum holders. Note the ads and the streamers they have been using lately.

Unless your worthy Platinum, it seems like they are saying "get lost!".

NEWS FLASH: NTC allows SUN to continue with their 24/7 despite the complaints filed by both Globe and Piltel! Bravo!

#5 heavygatin_but_cutie

heavygatin_but_cutie

    lulubog lilitaw...palitaw

  • (07) Avid Member
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 1952 posts
  • Gender:Female
  • Location:Makati
  • Interests:so many...get to know me and you'll discover!

Posted 12 February 2005 - 04:28 PM

Globe really sucks! from 1997 to 2000 I was fooled by them :P If you are a post paid subscriber..i tell you...REVIEW YOUR MONTHLY billing!!! Grabe...daming hidden charges!!!! this is both for handphone and landine! grabe!! they charges you soo much..pero services nila sucks. when you ask for assitance..naku...they will say within 24 hours..pero naku...after 24 hrs definitely you will follow-up. Another thing with Globe, i had the phone cut right? ..naku after two year..i got a demand letter from a law office who happens to be the law office of my friend's parents. globe is demanding me to pay around P2,000 daw na unsettled billing ko. good thing i kept the receipt...sinugod ko nga customer service..as useless...meron daw kasi naging problem sa system kaya di na adjust. eh yung hassle kayang binigay nilang impression sa law firm ng parent's ng friend ko..baka akalain nila di me bayad...at estapadora ako!!! grrrr .. bwiset talaga GLOBE!!!! lousy service but good in collection of money!

#6 clitlicker

clitlicker

    Lover

  • (05) Regular
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 1171 posts

Posted 12 February 2005 - 07:46 PM

got Globelines nga. They charged me with a long distance call from somewhere in the former USSR now a mini country near Russia.

I know I like them blue eyed babushka- but I neither speak Russian nor any languagtes used in Europe- except English.

I even have the copy of the usage of my internet which they claimed that I went to this "exotic" web site! At that time my son was loading up on my prepaid infocom and infocom does show the details of our usage. Kaya hindi sila naka lusot!

As a Bisayan would say-Pesteng Hyawa! Linte!

#7 CASIGURAN

CASIGURAN

    Looker

  • (04) Casual
  • PipPipPipPipPip
  • 182 posts

Posted 12 February 2005 - 10:42 PM

sun 24/7 na lang

#8 fortune cookie

fortune cookie

    maginoo pero medyo bastos

  • (05) Regular
  • PipPipPipPipPipPipPip
  • 386 posts

Posted 13 February 2005 - 12:18 AM

sun 24/7 na lang

<{POST_SNAPBACK}>


you got it right

#9 clitlicker

clitlicker

    Lover

  • (05) Regular
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 1171 posts

Posted 13 February 2005 - 12:23 AM

Mag SUN kaya tayong lahat? Smart for out of towners!

GLOBE FOR GOOD-BYE!

#10 ^ED^GE^

^ED^GE^

    RaZorS EdGE

  • (05) Regular
  • PipPipPipPipPipPipPipPip
  • 494 posts
  • Gender:Male
  • Location:Melbourne, Australia
  • Interests:art, music, life and sex... lahat kasi nag lagay eh might as well have SEX!

Posted 13 February 2005 - 12:38 AM

Mag SUN kaya tayong lahat?  Smart for out of towners! 

GLOBE FOR GOOD-BYE!

<{POST_SNAPBACK}>


would u recomend a plan or prepaid lang ok na sa sun??

#11 clitlicker

clitlicker

    Lover

  • (05) Regular
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 1171 posts

Posted 13 February 2005 - 12:44 AM

Kasi pag prepaid-over loaded na sila. Get a plan. yung lowest lang muna. Thena djust according to your usage. If you get a 500 plan the 250 is set-up for the 24/7 make sure you tell them that. The balance of 250 goes to your consumable-as in usage out of SUN coverage.

But a bit of a warning- They are a bit "hilaw" pa. At times, hindi ka makatawag o text. Dapat mahaba ang pasensya mo, pero for me, it's worth it. At least am not royally screwed by Globe! Now it's up to you to create your own network of SUN users para ma maximize mo yon 24/7!

GLOBE FOR GOOD-BYE!

#12 hitman531ph

hitman531ph

    Retired Clubman

  • Ambassador
  • 17321 posts
  • Gender:Male
  • Location:Quezon City

Posted 13 February 2005 - 03:52 PM

I knew and have long suspected that Globe, as well as other Ayala companues would screw their customers.

They try to get in an industry and then just watch the money roll in without giving quality service.

Aside from Globe, other Ayala run companies that screw their customers are Pilipinas Shell and BPI

#13 clitlicker

clitlicker

    Lover

  • (05) Regular
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 1171 posts

Posted 13 February 2005 - 05:23 PM

But the Ayalas are not as bad as the Lopezes, bok!

As you can see with Meralco, Maynilad Water and everything under Philippine First Holdings i.e. ABS CBN, Home and Skycable and now North Express Way- kaya nga tumaas ng more than 400% ang toll fee!

Wait till Noli de Castro or Loren Legarda becomes the president-Inay Ko Nakakatakot! Ke GMA palang grabe pag sipsip ng dugo!

Another abusive family is the Sobrepenas of Fil-Estate and the parents owned CAP.

#14 l3v3l

l3v3l

    LAST na TALAGA!! .. :)

  • (05) Regular
  • PipPipPipPipPipPipPipPipPipPipPipPipPip
  • 927 posts

Posted 14 February 2005 - 05:54 AM

I think both (Smart/Globe) sucks... foreign mobile operators are charging per-pulse while these guys are rounding if by the minute!!...
they REALLY SUCK!!! and their phones are locked to their networks.. Taiwanese mobile phone operators don't practice this bullshit...
nuff said...

Peace...

#15 clitlicker

clitlicker

    Lover

  • (05) Regular
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 1171 posts

Posted 14 February 2005 - 06:01 AM

The same goes with internet services, they charge by rounding off per minute. That's when and where they make the most money.

You can have your unit "open-lined" at Greenhills or even a mall where they may offer the same services for a small fee. The fee of opening your unit depends on what type your unit is, but regulary at 150-250 and the Nokia 9500 for PHP1,500.

#16 clitlicker

clitlicker

    Lover

  • (05) Regular
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 1171 posts

Posted 14 February 2005 - 08:57 AM

By the way, Globe determines your worthiness to be a Platinum by your usage i.e. more calls than text and other service. Kasi nga they make more money on calls.

Now that Sun offered 24/7 (kahit hilaw pa) nagagalit sila.

I just got off the line with a customer service of Globe. Had asked when my contract will end and what are the procedures in terminating/downgrading the lines (yes, I've got 5 lines). Cool na cool and customer service nila in saying, all you need to do, sir is to call us up and we will terminate your service immediately. Balak ko lang sana mag downgrade- but hmmmm? mukhang I will take their suggestion!

As I said from the very start- your not "platinum", your s**t!

Globe for Good-BYE!

#17 black cat

black cat

    untamed and dangerous

  • (08) Fanatical Member
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 2042 posts
  • Gender:Female
  • Location:the dark side
  • Interests:witchcraft

Posted 14 February 2005 - 11:12 AM

I dropped my globe acct before because of their foreign currency adjustment (na di nila ma-explain kung pano i-compute) and when you text to other networks, kahit di mo naubos yun free text mo, they would still charge you. Kundi ba naman sila mga mukhang pera. :rolleyes:

#18 ATONG ANG

ATONG ANG

    THE IRON CHEF

  • (09) Manic Poster
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 3372 posts
  • Gender:Male
  • Location:Binondo, Manila
  • Interests:sex, sex, sex.... and sex

Posted 14 February 2005 - 12:08 PM

i'd rather be sucked dry by gokongwei or pangilinan rather than the ayalas and lopezes. dropped globe like a hot potato around 8 years ago.

#19 ATONG ANG

ATONG ANG

    THE IRON CHEF

  • (09) Manic Poster
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 3372 posts
  • Gender:Male
  • Location:Binondo, Manila
  • Interests:sex, sex, sex.... and sex

Posted 14 February 2005 - 12:10 PM

But the Ayalas are not as bad as the Lopezes, bok! 

As you can see with Meralco, Maynilad Water and everything under Philippine First Holdings i.e. ABS CBN, Home and Skycable and now North Express Way- kaya nga tumaas ng more than 400% ang toll fee!

Wait till Noli de Castro or Loren Legarda becomes the president-Inay Ko Nakakatakot!  Ke GMA palang grabe pag sipsip ng dugo!

Another abusive family is the Sobrepenas of Fil-Estate and the parents owned CAP.

<{POST_SNAPBACK}>

both are undesirable, but you're right. lopezes are the worst. :)

Edited by ATONG ANG, 14 February 2005 - 12:13 PM.


#20 MTBCommuter

MTBCommuter

    Lover

  • (07) Avid Member
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 1552 posts
  • Gender:Male
  • Location:USA
  • Interests:Mountain bikes, PC, Electronics

Posted 14 February 2005 - 01:29 PM

smart na ako eh




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users