Job Openings & Opportunities

[j_mike28]

Our company is looking for cad operators who will do reinforcement bar detailing and provide bar bending schedule.

 

Architecture and Civil Engineering graduates/fresh grads with or without license are welcome.

 

Please send your resume to hf.ofcr@sigmabear.net

[justinapay]

Barbers wanted....newly opened shop sa paranaque...

[wynd247]

Technical Support Representative (Level 2)

 

TechSupportGeeks, Inc., a new company in the Philippines is in need of Technical Support Representatives (Level 2) to pioneer an in-house technical program.

 

TSR Level 2 will be handling US customer's with concerns regarding their desktop/laptop computers, printers, networking, wireless connection and other peripherals for their computer, including but not limited to MP3 players. The representative will also be assisting customer in removing malware infection, driver installation and operating system diagnostic and repair.

 

The office is located in Madrigal Business Park, Alabang.

 

* Primarily responsible in troubleshooting hardware, software, virus removal, networking and peripheral problems on desktop and laptop systems for a variety of computer manufacturers (ACER, DELL, HP, LENOVO, etc)

* Softwares troubleshooting includes but not limited to the ffg:

--Email Clients

--Media Codecs

* This position is for a pioneer in-house account with a lot of room for career growth

* All troubleshooting will be done over the phone and via Remote Desktop Connection

 

Requirements:

 

* At least 6 months experience is a Call Center / BPO industry

* At least 1 year experience as a technical support representative supporting hardware or software

* Excellent communication skills in English

* Knowledge in troubleshooting gaming consoles is an advantage

* Experience in troubleshooting of android phones is definitely an advantage

* Basic knowledge of wireless connection and networking

* Working knowledge of Windows Operating System (XP, Vista, 7)

* Experienced in using remote desktop connection software

* Willing to be assigned and work in Alabang / Muntinlupa Area

* Willing to work in a shifting schedule

* Compensation Package is consumerate to experience

* Preferably applicants are living or willing to relocate within Paranaque, Las Pinas, Muntinlupa, Pasay Area

 

If interested you may PM me or send your resumes to nathan.bautro@techsupportgeeks.com.

 

Thank You

[hammer87]

Looking for individuals who are willing to venture into real estate selling. Brokers are also welcome. Please pm me for details.

[Saeki®]

LOCATION : MCKINLEY HILLS TAGUIG

 

 

 

 

IT Helpdesk/Service Desk Analyst –L1

Number of Vacancies: 10 (Full-time)

Start Date: July 25

NOTE:

 

Roles & Responsibilities:

· Receiving end user calls

· Provide first level resolutions

· Ticket Creation/Categorization/Prioritization

· Ticket escalation to respective Support Group

· Incident resolution and recovery

· Ticket Closure

 

Experience Required:

· 3+ years technical experience in 24x7 operations (Candidates earlier worked in international contact/call centers in a voice support process is preferred)

 

Desired Skills:

Good communication skills and customer management experience

Troubleshooting skills on desktop and shrink-wrapped applications(MS office, Adobe etc)

Troubleshooting skills on VPN connectivity, dial up , wireless routers

Knowledge on active directory, domain controllers etc

Exposure to password reset tools

Troubleshooting experience using remote control tools

Trouble shooting skills and experience in handling Exchange(Outlook)/Lotus Notes environment

 

 

==============================

 

Technical Lead

Number of Vacancies: 1 (Full-time)

 

Start Date: ASAP

NOTE:

 

Requirement:

· Graduate of a Bachelor’s Degree

· At least 2 years experience on people management in a IT Account

· Effective communication skills

 

Technical Skills:

Exposure on ticketing Tools like Remedy, Siebel, Clarify, CA helpdesk, VNC, ControlF1, Dame Ware, Net meeting, Microsoft Share point etc

Handling High Severity Cases Trouble shooting skills and experience in handling Exchange(Outlook)/Lotus Notes environment

Good Analytical, coordination and communication and technical skills are essential.

Prior experience in leading an IT Help Desk project with a team size of 8- 10 team members.

· Familiarity of ITIL and six sigma implementation on IT Help Desk projects

 

 

========================================

 

Communications Coach

Number of Vacancies: 1 (Full-time)

Start Date: ASAP

 

 

Requirements:

 

· Good communication skills

· Graduate of a Bachelor’s Degree

· Has at least 2 years teaching/coaching experience focused on the English language (grammar, pronunciation)

· BPO experience is preferred

 

 

==============================

 

 

HR Executive - Compensation and Benefits

Number of Vacancies: 1 (Full-time)

Project: Support

Start Date: ASAP

NOTE: By APPOINTMENT ONLY. Please forward resume for paper-screen/phone-screen

 

Responsibilities:

Responsible for Payroll Preparations: timekeeping, overtime and deductions

Responsible for consolidating data for Payroll Inputs

General compensation and benefits liaising, administration and recordkeeping

Facilitating the efficient operation of Business Unit HR operations; will supervise HR Assistants

May conduct benefit orientations and other benefit training as needed

Assists in the processing of enrollments, changes, and terminations of participants in all benefit plans and programs.

Assists employees with any benefit claim and payroll-related issues or concerns.

 

Requirements:

Candidate must possess at least a Bachelor's/College Degree, preferably Human Resource Management, Psychology or equivalent.

At least 2-3 years of experience in Payroll/Compensation and Benefits

Excellent computer skills, including Word and Excel in a Microsoft Windows environment

Effective oral and written communication skills

General knowledge of various employment laws and practices

Excellent organizational and interpersonal skills

Skills in database management and record keeping

 

 

 

==================================

 

 

Finance Executive

Number of Vacancies: 1 (Full-time)

Project: Support

Start Date: ASAP

NOTE: By APPOINTMENT ONLY. Please forward resume for paper-screen/phone-screen

 

Responsibilities:

 

· Payroll processing and accounting

· Handling Petty cash

· PEZA, VAT and statutory filing

· Vendor Payments

· Coordinating with the auditors

· Handling Employee queries

 

Requirements:

Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking or equivalent

Preferably a CPA with 3- 5 years experience and knowledge in a PEZA registered company

Required language(s): English, Filipino

At least 3 year(s) of working experience in the related field is required for this position

 

 

===============================

 

Admin Executive

Number of Vacancies: 1 (Full-time)

Project: Support

Start Date: ASAP

NOTE: By APPOINTMENT ONLY. Please forward resume for paper-screen/phone-screen

 

Responsibilities:

Assist in overseeing and controlling the day-to-day running of the Facilities Management Team.

Take responsibility for quality control of staff performance of the Facilities Management Team to ensure that top-quality services are provided to Cognizant.

Set up a system for regular inspection of the efficiency and effectiveness of Admin Team’s procedures and systems with the team of Facilities Management, Security and Technical Services to ensure a high level of Client satisfaction.

Carry out any other duties as assigned by the Country Manager or Senior Management.

Oversee the office by helping manage facility maintenance, ensuring the reception desk is staffed, organizing, assigning and reviewing assignments, assisting with building and office needs, maintaining office supplies, including inventory

Make travel arrangements (transportation, hotel and flight bookings)

 

Requirements:

· Knowledgeable in Preventive Maintenance of Office Equipments, Fan Coil Units (FCU), UPS, Generator Sets, etc.

· Knowledgeable in handling Security and Maintenance Personnel

· Knowledgeable in PEZA and Building Policies and Code.

· Knowledgeable in MS Office (Word, Excel, and PowerPoint)

· Candidate must have good communication and comprehension skills.

[datichinesebeautyme]

If you're interested to work in Dubai, a reputable Car Showroom has an URGENT hiring from Philippines for Sales Assistant ( 2 Males) and Office Staff (2 Females). Please send your CV to info@alwancars-uae.com

 

no hunky-punky this is a direct hiring. goodluck!

[CokeCherry]

Anyone working here at Encora Technologies Philippines?

[wynd247]

Guys,

 

We are about to launch a new company, and we are looking for a consultant or a company that can help us with our website's SEO efforts. Post your suggestions, or PM me.

 

Cheers

[reignman]

SHANG PROPERTIES IS HIRING!

 

I am looking for driven, hardworking individuals for Real Estate Sales.

 

Money is in sales. My colleagues started out just commuting now have their own cars! Some bought brand new pa. Some travelled to Europe, but best of all, they were able to provide for their families.

 

Looking for Male or Female ( Female preferred but not required)

With real estate sales experience is a plus but not required.

Ages between 25 - 35 years old

College Graduate ( need not be from Top Universities, but it's a plus!)

Being Chinese is a plus but not required

Being a born again christian is a plus but not required

if you are a leader type of person. That is a plus too.

 

Send your resumes to gerald.evangelista@shangproperties.com or ceo@mybrokeratwork.com

 

if you want to know more about the job. These are my digits: 09209011923 / 0922 - 8882306

[Danielle]

If you're interested to join the Mining Industry, check out the following positions to be filled:

 

- Quantity Engineer/Cost Estimator

- Mining Safety Advisor

- Mining Training Advisor

- Environment Specialist

- Electrical Engineer

- Drill and Blast Engineer

 

Thanks.

 

 

[KielDaMan]

Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, risk and financial management. With 14,000 associates around the world, we offer solutions in the areas of employee benefits, talent management, rewards, and risk and capital management. Email me your resume at gift2womanhood@yahoo.com

 

 

Positions available in the Philippines are:

 

==========================================

I.T. Related Openings

==========================================

 

Applications Configuration Sr. Analyst

Applications Configuration Analyst

Development Engineering Manager

HCM Developer (Business Intelligence Solutions)

 

.Net Developer (TalentIREWARD)

.Net Developer (Total Rewards)

.Net Developer (TRC)

 

Production Analyst

Production Team Coordinator

QA Analyst

QA Senior Analyst

QA Team Coordinator

Release Analyst

Requirements Analyst

Requirements Team Coordinator

Sharepoint Developer (Manila)

 

SSRS Developer

Workday Integration Consultant

Actuarial Analyst

Business Analyst (Health & Welfare)

.Net Developer

.Net Developer (Health & Welfare)

Investment Analyst

Systems Support

 

==========================================

Non- IT Related openings:

==========================================

Cross Business Recruiter (Fixed Term)

Global Business Operations Analyst (Finance)

Invoice Processing Analyst

Project Billing Analyst

Project Maintenance Analyst

Vendor / Employee Service Representative

Regional Finance Assistant

Regional Finance Assistant - APAC

Regional Finance Assistant - Europe Billings

Consulting Analyst (Data Services)

Consulting Analyst (RTC)

[dexterl2000]

SALES AND TRAINING OFFICER (Calamba, San Pablo, Batangas)

• Graduate of any 4-year course

• Have a minimum of one year experience in training facilitation/teaching

• Proficient in Microsoft Powerpoint, Word and Excel

 

PM me if interested...

[dexterl2000]

looking for SALES AND TRAINING OFFICER (Calamba, San Pablo, Batangas)

• Graduate of any 4-year course

• Have a minimum of one year experience in training facilitation/teaching

• Proficient in Microsoft Powerpoint, Word and Excel

 

PM me if interested...

[bluekizz]

Check our vacant positions below

 

BRANCH SALES MANAGER (Sampaloc /Biñan/Tondo/Baguio/Calamba/Dava0-Magallanes/Cebu/Bacolod)

Graduate of any 4-year course;

Have at least 2.5 years experience in sales (fast moving consumer goods, insurance, retail, etc.) in a supervisory or managerial capacity;

Are solicitous, friendly, considerate, and attentive to client’s needs and have a high sense of initiative and urgency;

Have very good interpersonal and communication skills

Thrives in challenges

 

SALES TRAINING OFFICER (Batangas/Marikina/Iloilo)

Graduate of any 4-year course

Minimum of one year experience in training facilitation/teaching

Proficient in Microsoft Powerpoint, Word and Excel

 

CREDIT AND COLLECTION SPECIALIST(Bacoor/Shaw)

Graduate of Accountancy, Management or related field

Has at least six (6) months experience in credit and collection

Trustworthy, honest, dependable and willing to do field work

Amenable to out-of-town work assignments

 

INVOICING CLERK (La Union)

Graduate of any 4-year course

Has a at least six (6) months experience in processing customer orders and inventory management

With high customer-service orientation

 

 

For Jobs with in Metro Manila..

 

 

 

 

FINANCE MANAGER (1)

Graduate of BS Accountancy or BSBA major in Accounting

Has at least three (3) years managerial experience (in General Accounting, Budgeting, Taxation, Treasury, Management Accounting / Financial Analysis)

Preferably a CPA

Computer literate

 

AUDIT SUPERVISOR / TEAM LEADER (2)

Graduate of BS Accountancy or BSBA major in Accounting

Has at least two (2) years experience as Internal Audit supervisor (Financial and operations audit)

Preferably a CPA

Computer literate (MS Excel, Word and Power Point)

 

JUNIOR AUDITOR (1)

Graduate of BS Accountancy or BSBA major in Accounting

Has at least one (1) year experience in auditing

Preferably a CPA

Computer literate (MS Excel, Word and Power Point)

 

FINANCE ANALYST(1)

Graduate of BS Accountancy or BSBA major in Accounting

Has at least two (2) years experience/exposure Management Accounting and Budgeting

Preferably a CPA

Has worked in an officer/supervisory capacity for at least one (1) year

Computer literate preferably Excel, Word, Power Point or other integrated accounting software

 

MIS MANAGER (1)

Graduate of BS Computer Engineering, Computer Science or Information Technology

Has at least five (5) years technical work and at least three (3) years management related work experience

Knowledgeable with Supervisory and Management Concepts, ERP/MRP concepts, Project Management and technology software

 

RESEARCH AND DEVELOPMENT MANAGER (1)

Graduate of Chemical Engineering, Chemistry, Pharmacy, Cosmetic Science or its equivalent

Has at least five (5) years work experience in all phases of product development preferably in personal and home care products, fragrances, and health care

 

PRODUCT DEVELOPMENT MANAGER (2)

Graduate of Chemical Engineering, Chemistry, Pharmacy, Cosmetic Science or its equivalent

Has at least five (5) years work experience in product formulation, research and development preferably in personal care, fragrances, health care and home care products

Knowledgeable in all aspects of product development, product performance and efficacy testing

Has worked in a supervisory or managerial capacity for at least 5 years and has supervised a minimum of 3 people

Has an average of 3 years of tenure in a job

 

PRODUCT DEVELOPMENT ASSISTANT (5)

Graduate of Chemical Engineering, Chemistry, Pharmacy, Cosmetic Science or its equivalent

Has at least six (6) months experience in assisting formulators in preparing lab prototypes, conducting placement tests, sensory evaluation and analysis of personal care, fragrances and/or home care formulations or similar field

Knowledgeable in operating basic laboratory instruments/equipment

 

PRODUCT DEVELOPMENT CHEMIST (4)

Graduate of Chemical Engineering, Chemistry, Pharmacy, Cosmetic Science or its equivalent

Has at least two (2) years experience in product development and testing of fragrances, personal care, health care, and home care formulations or similar field

Has a hands-on laboratory experience

Knowledgeable in personal care/home care production manufacturing processes

Has an average of 2.5 years of tenure in a job

 

BRAND MANAGER (3)

Graduate of Business Administration, Marketing or any related course

Has at least three (3) years experience in direct selling / consumer products and marketing management with proven track records on brand management

Has an average of 3 years tenure in a job

Has worked in a supervisory or managerial capacity for at least 3 years and has supervised a minimum of 3 people

Knowledgeable in Microsoft Office programs (Word, Excel, and PowerPoint)

 

BRAND ASSISTANT (5)

Graduate of Business Administration, Marketing or any related course

Has at least one (1) year experience as brand associate, product assistant or assistant brand manager

Has an average of 2.5 years tenure in a job

Has worked in a supervisory capacity for at least 2 years and has supervised at least 3 people

Knowledgeable in Microsoft Office programs (Word, Excel, and PowerPoint)

 

PROMO OFFICER (1)

Graduate of any business course

Has at least two (2) years experience in promotion and merchandising management

Proficient in all Microsoft Applications (knowledge in Corel Draw, Photoshop or Pagemaker is an advantage)

Has excellent oral and written communications skills

 

TRAINING MANAGER (2)

Graduate of Psychology, Behavioral Science, Education or any allied course

Has at least five (5) years experience in designing, facilitating and evaluating training programs

Has excellent communication and platform experience

 

TRAINING OFFICER (2)

Graduate of Psychology, Behavioral Science, Mass Communication, Education or any allied course

Has at least two (2) years experience in training design, facilitation and evaluation

Has excellent communication and platform experience

 

TRAINING ASSISTANT (1)

Graduate of Psychology, Behavioral Science, Education or any allied course

Has at least six (6) months experience in training coordination

Knowledgeable in MS Office applications (Word, Excel and PowerPoint)

 

RECRUITMENT MANAGER (1)

Graduate of BS Psychology, Behavioral Science, Human Resource Management or related course

Has at least four (4) years experience in recruitment

Proficient in targeted selection interviewing techniques

Proficient in MS Office applications

 

EMPLOYEE/LABOR RELATIONS OFFICER (1)

Graduate of BS Psychology, Behavioral Science, Human Resource Management, Industrial or Labor Relations or any related course

Has at least two (2) years experience in employee relations and handling administrative investigations

Proficient in MS Office applications

 

PRODUCTION PLANNING & INVENTORY CONTROL ASSISTANT (1)

Graduate of BS Industrial Engineering, BS Math, or its equivalent

Has at least work experience in production planning and inventory control

Proficient in MS Office applications especially on MS Excel

 

BUYER (1)

Graduate of any business course

Has at least two-three (2-3) years experience as buyer from similar and related industries

Proficient in MS Office applications

 

PROJECT ENGINEER (1)

Graduate of Civil Engineering or any related course

Has at least one (1) year experience in actual project management (in the same capacity)

With strong personality, organize and willing to travel

Proficient in MS Office applications

 

 

PM me.. i can help you..

 

 

 

hi sir, i'm interested for the buyer position..thanks..

[wynd247]

We are looking for the following:

 

IT Staff (2)

- Graduate of any Computer related course

- Will accept fresh graduates

- Experience in a call center environment a plus

- Must have good troubleshooting skills when it comes to hardware and software issues

- Must be amenable to work in a shifting schedule and during weekends

- Willing to work in Madrigal Business Park, Alabang

 

Responsibilities:

- Assist internal users with issues and problems with their computer systems

- Ensure all systems are running fine and in good working order

- Do triage of calls from time to time

- Maintain and create an inventory of equipments used in the office

- Do basic networking and server maintenance

- Generate reports on call volume, call drivers, and CDRs

 

System Administrator (1)

- Graduate of Computer Science / Information Technology

- Accept fresh graduates

- Advanced knowledge with Windows Server 2008 a plus

- PBX and Asterisk knowledge a big advantage

- Experience in a call center environment a plus

- Must be amenable to work in a shifting schedule and during weekends

- Willing to work in Madrigal Business Park, Alabang

 

Responsibilities:

- Ensure that the servers are working fine

- Provide recommendation that will help improve the company's technological infrastructure

- Do routine maintenance and server updates

- Monitor server performance

- Do light admin work on PBX/Asterisk Software Server for IP Phones

- Do light queue management during peak call hours

 

Network Administrator

- Graduate of Computer Science / Information Technology

- Accept fresh graduates

- Advanced knowledge in Wireless Networking

- Advanced knowledge in Small/Medium Sized Networks

- Knowledgeable in QoS set up and bandwidth monitoring tools

- Experience in a call center environment a plus

- Must be amenable to work in a shifting schedule and during weekends

- Willing to work in Madrigal Business Park, Alabang

 

Responsibilities:

- Maintain quality of network connection

- Troubleshoot and address network issues, especially VOIP quality

- Monitor bandwidth usage and address issues

- Do light network management and address configuration issues

- Assist System Administrator in monitoring the queue

- Monitor and do light administrative tasks on PBX/Asterisk Software

- Provide recommendation to help improve the company's network infrastructure

 

If interested, leave me a Private message or send your resume.

For more information about the company, check our website : http://techsupportglobal.com

[hokage76]

Attention jobseekers are invited to attend the On Demand Agility Solutions Philippines Jobs Fair on April 23 & 24, 2012 9:00 am to 5:00 pm at the 24th floor Picadilly Star Bldg. 4th Ave. cor. 27th st. Bonifacio Global City, Taguig City. CSRs for financial accounts and TSRs for technical sales jobs will be offered.

 

http://a2.sphotos.ak.fbcdn.net/hphotos-ak-prn1/545980_370973356278794_370967112946085_1078154_1904401156_n.jpg

[pogingpogi]

we need engineers (civil and mechanical)pm me

[s1rgreen]

We need java developers. PM me for details.

[newbie_11]

Our company in Sta. Cruz, Manila is looking for female encoders and clerks to assist our operations team in developing our windows based program. Work hours is from Monday to Friday, from 7:30am to 6:00pm. Our company is engaged in the machine shop industry. Please PM me if interested

[leonidas300]

For those from the electronics industry you can try to post your staffing requirements at www.storm.com.ph

[NAILZ]

Looking for individuals who are willing to venture into real estate selling. Brokers are also welcome. Please pm me for details.

 

INTERESTED PO AKO

[jhego42]

= to all IT jobhunters:

 

 

Our company, INFOR, is looking for:

 

Software Engineer, Systems

 

The Software Engineer, Systems has the ability to assess new technologies, perform engineering tasks in development and QA environments to ensure that a GA-ready product is available, and act as first tier Subject Matter Expert support in troubleshooting situations. The position's responsibilities include analysis, design, programming, unit and integration testing of new or existing products/systems. The Software Engineer, Systems must have the ability to execute systems development projects with minimal technical direction. The Software Engineer, Systems must be able to produce high quality, high performance software that meets company’s software development standards.

 

Sr. Software Engineer, Systems

· Performs all of the above Software Engineer, Systems functions plus:

· May be given complex assignments of larger scope.

· Provides technical expertise for pre-sales support of customers on implementation and operational issues.

· Develops and maintains knowledge of Lawson’s products and services as well as it competitor’s products and services.

· Typically functions at the project level and projects may encompass most all areas of new or existing systems level

 

Minimum Qualifications

· All of the requirements of a Software Engineer, Systems plus:

· 5 years of systems programming experience.

· Significant working experience using UNIX and/or Windows and programming languages such as C or C++ or Java.

· Knowledge of object-oriented analysis, design and programming methodologies and tools

 

Preferred Qualifications

· Knowledge of appropriate Lawson application or domain

· Knowledge of source code management and configuration management

 

 

(www.infor.com)

 

 

if interested:

contact me = deejay.flores@infor.com / 0933.365.8222

[s+riFe]

hi guys! i'm looking for the following positions and need people to hire asap.

 

- Teleprospectors/Lead Generation

- SEOs

- Web/Graphics Designer

- Accountants

- AP Team Lead

 

I need people with experience and who are willing to work in Makati... we work day shift and no shifting would be required unless we go DST send me an email @lord_cloma@yahoo.com if you're interested.

[keeper417]

we need chemical engineers and microbiologies. new graduates are most welcome. must have civil service eligibility. please pm me. thanks.

[Saeki®]

CPU

Type of Account: Financial Stocks Brokerage

Job Level: PE

Site Location: Ortigas

 

Candidate qualifications:

 

· 0 to 12 months call center experience

· Fresh graduates of any related financial course are encouraged to apply

· Flexibility to work in Night Shifts is mandatory

· Excellent verbal and written English communication skills

 

Essential Functions:

 

· Respond to specific account and procedural information requests including balances, closing prices, portfolio performance and quotes.

· Maintain shareholder accounts on the appropriate systems

· Escalate issues when necessary

· Keep management team informed of client feedback

· Make outbound follow-up calls to shareholders in response to issues which cannot be resolved point-of-call.

· Maintain an understanding of the systems required to initiate shareholder transaction and maintenance requests

· Remain up to date regarding Stock Transfer products, services and systems

· Complete extensive ongoing training to maintain competency in financial markets and instruments.

 

--------------------------------------

 

AT&T

Type of Account: Telco

Job Level: PE

Site Location: Taguig

 

Candidate qualifications:

 

· 0 to 12 months call center experience

· Fresh graduates are encouraged to apply

· Minimum of 2 years college completed with no back subjects

Flexibility to work in Night Shifts is mandatory

· Excellent verbal and written English communication skills

 

Essential Functions:

 

Answer inbound calls as well, assist customers who have specific inquiries and resolve issues that fall within the specified scope of service.

Provide personalized customer service of the highest level

Update the existing databases with changes and the status of each customer

Transfer customer calls to appropriate staff.

Complete call logs and tracking systems

 

 

--------------------------------------

 

 

ING

Type of Account: Retail

Job Level: PE

Site Location: Ortigas

 

Candidate qualifications:

12 -18 months of call center experience

Minimum of 2 years college completed with no back subjects

Flexibility to work in Night Shifts is mandatory

Excellent verbal and written English communication skills

Essential Functions:

Essential Functions:

 

Receiving formal applications from distributors and other parties, entering application data from

the formal applications into the applicable administrative system, performing an In Good Order Review

If a formal application is not In Good Order, documenting the outstanding In Good Order requirements

in the applicable administrative system and following up with the applicable distributor or party

Receiving informal applications from distributors and other parties, entering application data,

performing an In Good Order Review, routing the case file to a third party vendor, if not In Good Order,

documenting the outstanding Good Order requirement in the applicable administrative system

Receiving returned summaries from the third party vendors, routing the summaries and corresponding

case files and documenting the case status of such routed case files in the applicable administrative system

 

--------------------------------------

 

UBS

Type of Account: Technical Help Desk

Job Level: PE

Site Location: Taguig

 

Candidate qualifications:

 

· With three years technical background experience in the BPO

· Excellent written and verbal communications skills (English)

· Excellent Troubleshooting skills, search skills, ability to approach problems logically

· Java Programming Experience would be an added advantage

· Completed at least 2nd year in college

 

Essential Functions:

· Troubleshooting Windows 2007

· Exposure & Knowledge on Office 2010

· Knowledge/exposure on ticketing tools like Remedy, Siebel, Clarify, CA helpdesk, VNC, ControlF1, Dame Ware, Net meeting, Microsoft Share point etc

· Good communication skills and customer management experience

· Work experience having supported Global customers on Technical issues.

· Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision

· Willing to work in 24x7 environment

· Troubleshooting skills on desktop issues

· Troubleshooting skills on VPN connectivity, dial up , wireless routers

· Knowledge on active directory, domain controllers etc

· Exposure to password reset tools

· Trouble shooting skills and experience in handling Exchange (outlook)/Lotus Notes environment.

 

 

--------------------------------------

 

 

SFDC

Type of Account: Technical Help Desk

Job Level: SME

Site Location: Ortigas

 

Candidate qualifications:

 

· With three years technical background experience in the BPO

· Excellent written and verbal communications skills (English)

· Excellent Troubleshooting skills, search skills, ability to approach problems logically

· Java Programming Experience would be an added advantage

· Completed at least 2nd year in college

 

Essential Functions:

 

Ensure on meeting daily KPIs

Receiving end user calls

Provide first level resolutions

Ticket creation/Categorization / Prioritization

Ticket escalation to respective Support Group

Incident resolution and recovery

· Ticket Closure

 

 

--------------------------------------

 

 

Dunkin

Type of Account: Technical Help Desk

Job Level: SPE

Site Location: Taguig

 

Candidate qualifications:

 

· With three years technical background experience

· Excellent written and verbal communications skills (English)

· Excellent Troubleshooting skills, search skills, ability to approach problems logically

· Java Programming Experience would be an added advantage

· Completed at least 2nd year in college

 

Essential Functions:

 

Ensure on meeting daily KPIs

Receiving end user calls

Provide first level resolutions

Ticket creation/Categorization / Prioritization

Ticket escalation to respective Support Group

Incident resolution and recovery

· Ticket Closure

 

 

--------------------------------------

 

 

 

Support

Type of Account: BPO

Job Level: A

Position: Voice and Accent Trainer

Site Location: Ortigas/Taguig

 

Candidate qualifications:

 

• 24-36 months experience in Training is the minimum

• Academic background in English, English Teaching, Linguistics or any combination of these

• Demonstrated language proficiency to a level C1

• Skill in providing an exceptional customer experience

• Skill in verbal and written communication to analyze, interpret and address customer needs

• Critical and enquiring approach to teaching and learning, which involves: self-evaluation, peer observation and review, action research and applying the findings of pedagogical research to own teaching

• Experience teaching/training EFL/ESL or related language programs (preferred, but not required)

• Equivalent education or experience may be substituted for any of the above.

 

Essential Functions:

 

· Doing class room training for communication, culture and customer service.

· Auditing Calls on the quality of soft skills Giving Feedback Coaching on live calls Conducting Voice and Accent trainings.

· Doing voice and accent assessment for as part of recruitment.

· Instruct new hire and continuing education program specific training. Utilize effective presentation skills including creative training techniques and adult/accelerated learning techniques.

· Complete daily training administrative work such as tracking of student data, timekeeping, and other administrative tasks as required in a timely and accurate manner.

· Monitor student progress for the duration of training, providing coaching and developmental feedback. Provide input on new hire readiness.

· Facilitate transition of students from training to work environment, ensuring competency levels are sufficient.

· Responsible for day-to-day functional supervision of agents in training.

· Adhere to develop classroom agenda/timelines and content flow.

· Maintain current product knowledge for each account by taking calls, attending team meetings, side by side observations, and QD monitoring.