bukn0y Posted August 6, 2009 Share Posted August 6, 2009 so far been sun user for 5 years and not having problem naman. a friend of mine lang na nakiride sa akin to get a phone experience some problem with billing dahil na bill sya sa internet usage daw kahit di ginagamit. and kapag nag tanong ka sa customer service papaikutin kalang sa if hindi mo alam sinasabi nila kaya barado palagi sa akin anyway i request to disable all my value added service dahil di ko sila kailangan for my sun as a secondary phone. calls and text lang talaga purpose nito for sun users din Quote Link to comment
crims0n Posted August 6, 2009 Share Posted August 6, 2009 I submitted yesterday the requirements. Pero d pa raw mapoprocess kc kulang daw requirement. Then i read again ung asa form, nakalagay dun submit any of the following. Wala kc ako competitors bill kaya ung next requirement pinasa ko. Pero ang nagyari pinapasubmit lahat. damn. ano ba talaga tama? any thoughts on this? Quote Link to comment
UncleBob Posted August 7, 2009 Share Posted August 7, 2009 same thing here wildnutzz parang dial up na yung speed,i kept calling the hotline for complaints and the bad thing is i have to wait for 10 mins of hearing the advertisments then just get hung up...tsktsk...damned i still have 20 months left with my lock up im now f*cked out with this Quote Link to comment
heypapi Posted August 7, 2009 Share Posted August 7, 2009 hey all. . been using sun for almost a month na. . its pretty ok. it aint fast but its cheap and reliable. i hope hindi lang ung unang month na ok ung connection!! Quote Link to comment
onesimusbarongski Posted August 13, 2009 Share Posted August 13, 2009 Sun seems to cap its bandwith... its actually been buzzing for sometime now. After your first month of enjoying break neck speed downloads things suddenly fall to a dead stop. Sun appears to be limiting the 2mbps service to a meager average of 650kbps... pero as Ive observed it is much lower than this. Sun should immediately address this issue otherwise I foresee that their sales will suffer drastically because of negative feedbacks from current users. Quote Link to comment
shrike Posted August 16, 2009 Share Posted August 16, 2009 i have both 799 (Standard) and 1399 (Nomad) version of SUN broadband. Place of USE was QC. SUPER CRAPPY service. They sell these $#%$#%$# devices knowing that the service area was 'dead'. Incompetent Business Center people, incompetent tech support, It took them more than 2 weeks to realize what I was trying to tell them Day 1. That there's no way in hell that rig is gonna get me even 1/4 of their published 3Mbps claims. Even the BC manager was a witness that using their own USB devices on their own SUN location, it only runs 0.1Mbps. And we documented it.Then there's their field tech support who did what I did and found out the same fact. We refunded the USB cost and our initial sub of 1.4K. TOTAL waste of time. Quote Link to comment
ATONG ANG Posted August 17, 2009 Share Posted August 17, 2009 postpaid broadband. service is non-existent. forget their advertisements, 90 percent of my friends, mostly businessmen, are abandoning sun. Quote Link to comment
Julianda Posted August 18, 2009 Share Posted August 18, 2009 service sucks :thumbsdownsmiley: i got one for my brother... nung una lang maganda... tapos ngayon, mabagal na...ang hirap kumuha ng support, same-old thing ang sinasabi, and doesn't provide feedback! hindi din pwedeng walang signal sa amin, katabi namin ang cell site nila eh... kaya lalong nakakainis. i have both 799 (Standard) and 1399 (Nomad) version of SUN broadband. Place of USE was QC. SUPER CRAPPY service. They sell these $#%$#%$# devices knowing that the service area was 'dead'. Incompetent Business Center people, incompetent tech support, It took them more than 2 weeks to realize what I was trying to tell them Day 1. That there's no way in hell that rig is gonna get me even 1/4 of their published 3Mbps claims. Even the BC manager was a witness that using their own USB devices on their own SUN location, it only runs 0.1Mbps. And we documented it.Then there's their field tech support who did what I did and found out the same fact. We refunded the USB cost and our initial sub of 1.4K. TOTAL waste of time. postpaid broadband. service is non-existent. forget their advertisements, 90 percent of my friends, mostly businessmen, are abandoning sun. Thank you for all your comments guys.This only shows how crappy the service of SUN broadband. I hope this is not an understated remark that I made. Quote Link to comment
DaVincilog Posted August 18, 2009 Share Posted August 18, 2009 got to try it out for a day. borrowed a 799 postpaid kit and signal was fine in the alabang/muntinlupa area. Quote Link to comment
JackMeOff Posted August 21, 2009 Share Posted August 21, 2009 2 months of use, no real complaints compared to the lousier Globe and Smart broadband wireless services. Quote Link to comment
UncleBob Posted August 21, 2009 Share Posted August 21, 2009 wait for next few months....you'l see Quote Link to comment
wizard23 Posted August 21, 2009 Share Posted August 21, 2009 boy oh boy. thanks for the feedback. now i'm having second thoughts in getting sun by month's end... Quote Link to comment
SINless Posted August 22, 2009 Share Posted August 22, 2009 wait for next few months....you'l see I've been using Sun Cellular for about 5 months now, no complaints still, of course, one doesn't compare it to DSL, one compares it to the Globe and Smart broadband. Quote Link to comment
dareboy Posted August 24, 2009 Share Posted August 24, 2009 anyone know kung meron bang tracker ang sun prepaid sims??? Quote Link to comment
shrike Posted August 25, 2009 Share Posted August 25, 2009 same question.. hope someone replies.. thanks up to 2Mbps? hahahahaha.consider yourself very lucky if you even get 1/4 of that 2Mbps consistently.nowhere in my almost 2months of using Sun bro did I get at least 1/3 of that 2mbps. I have Sun's 799 and 1,399 and I've been in touch with their CTSS, but still same crappy service.(btw I have Globe Tatoo and Smartbro USB too) limited to only browsing, if you plan to do other else, forget it. :thumbsdownsmiley: Quote Link to comment
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