Banks - Who Are The Lousiest

[torogi1]

Metrobank Pasay Road: 4 ang teller window, 2 ang teller nakaupo, isa lang ngaaccept ng transaction. Tapos sinisingitan pa ng manager/supervisor.

[reggie5490]

Metrobank-Pioneer branch sobra bagal ng mga teller likewise mga teller dami pa chitchat.

[lionel]

Nabubuwisit aq sa mga bank na

ayaw pabaryahan ang bills mo!!@@#!@!@@

Knowing na may account ka naman sa kanila pero

pag sinabi na"SORRY SIR WALA KAMI BARYA"@#$%$@!

Ano klase banGko kayo?@?! walang pamalit na barya

sa CLIENTS NYO@#$%^&! :thumbsdownsmiley:

 

 

 

 

Sir,

 

may shortage po ng coins ngayun, lalo na mga 1 peso kaya cguro hindi ka nabigyan. than's according to the central bank.

[lionel]

Have you seen fastfood crew when they are swamped during peaktime? A teller's life is much like that. Especially universal tellers (they do cash/check deposits, withdrawals, bills payment, FCDU, applications for MCs, drafts, telex, signature verification etc.) and they can't afford to make mistakes while doing it all quickly. And most of them do it on minimum industry wages. Add to that the fact that banks are loathe to put additional tellers. Sometimes I can't blame them if they can't radiate sunny dispositions. Just my two cents too, ma'am.

 

Agree with you sir! it's very hard for us tellers to transact, especially when the branch is swarmed with lots of people. Very pressured, lalo na pag alam mo na nakatingin lahat ng tao sa lobby sa yo. Kaya please, understand our situation naman minsan because we cannot accomodate all of you ng sabay sabay.

[czecho123]

eto minsan ang patawa sa mga tawa. merong mga Bdo na lumakad ka lang e ayan na. simply, it means tabi tabi sila or about 5-10 mins walk from each other. pero yung ibang tao magtyatyaga na pumila ng matagal or more than 30 mins when in fact kung lumakad lang ng kaunti, may mas maluwag na branch at doon e tapos agad ang transaction.

 

i hate metrobank dahil sobra dami ng tao. ubos oras mo sa banko nila

[BigJ]

i encounter a bad experience sa metrobank potrero malabon branch, 3 to 4 ang teller, mag papaupdate lang ako ng passbook, anak ng tokwa binigyan pa ako ng no. para pumila, e wala naman cla ginagawa, so kinuha ko naman kasi 4 lang naman ang nakaupo at naghihintay. well it took 30 minutes para ma entertain ako. the worst part may nakasabay ako na tindera na ang bitbit ay barya doon sa kabilang teller, ayaw tanggapin ng teller ang e dedeposit ng matandang tindera sa account niya dun, ang sabi sorry po puno na po ang vault namin e. kung di ka ba naman mabwisit sa kasinugalingan ng teller na yun. sinumbong ko nga sa manager bago ako umalis, sagot ng manager hindi ko hawak yan e, reliver lang daw siya. anak ng PU..........,

[sleep_heavy]

I will never forget the lesson hammered to me by one of my mestizo bosses when I was in BPI. "80% of our income is provided by the top 20% of our clients (the infamous 80/20 rule). So who should you take care of? It's bottomline iho, always look at the bottomline."

 

I just don't know... too much pareto in the Mestizo analysis will eventually lead to cutomer paralysis.... Message there is Just Show them your Money....

[cleanpinoy]

medyo nagiging pangit na ang service ng BPI.

 

meron ng godly complex ang mga cashiers. parang feeling nila nakasandal sila sa pader with bpi.

 

I hope maging solusyon yung happy/sad chip na inimplement nila. with that scheme, meron pa rin akong loopholes na puede mangyari dito. For example, sino naghahawak ng susi ng box nito? sino nagrereport? who will report the reporter?

[tallpaul]

Agree with you sir! it's very hard for us tellers to transact, especially when the branch is swarmed with lots of people. Very pressured, lalo na pag alam mo na nakatingin lahat ng tao sa lobby sa yo. Kaya please, understand our situation naman minsan because we cannot accomodate all of you ng sabay sabay.

 

 

that might be true. but in BDO SM City Baguio , iba ang nararanasan ko. the tellers there are pretty arrogant and doesn't show any respect / professionalism. kumbaga eh para akong studyante at sila ang teacher. amp*ta it doesn't mean that if a young adult like me is transacting, eh pwede na nila alisin ang professionalism nila that they give to much older people #%&*&!

 

in addition to what i've experienced, a day ago. i was applying for internet banking (so i can transact at home). i've fallen in line sa teller. so, ako na dapat ang next. eh biglang may pumasok na kakilala nung teller. sabi niya, "sige ikaw next" knowing that i'm in front of her and may linya. of course i wouldn't let it pass after waiting 30 minutes just to submit the papers! so, i sat down sa table ng teller. ang sabi ba naman eh, "siya muna". WTF?! uminit talaga ulo ko nun. nakatingin na nga lahat ng nakapila sa deposit lane eh (magkakalapit lang kasi) narinig at nakita ata nila yung nangyari.

TALK ABOUT PROFESSIONALISM! (sayang di ko nakita name tag niya para ipost ko dito)

 

ang kakapal ng mukha eh kakabadtrip. mas mabuti pa yung sa BDO Abanao Square (Baguio) branch.

Edited August 30, 2008 by tallpaul

[dominic_m]

BPI

 

Online palagi ang ATM pero ang nilalabas lang na denomination P1,000 pag may butal cancelled agad ang transaction. may mga ATM sila na ang dinidispense lang P1,000 at P100

[v1ct0r]

metrobank grabe ang dami laging tao kahit ata saang branch nila....

[Pinoymale]

I've worked for several banks and still work for one now. If you receive terrible or unsatisfactory service from branch personnel, you should complain to the branch manager/head or call the head office and make a formal complaint. Bank management is very touchy about customer relations and act very quickly (most of the time) to reprimand erring personnel.

[Anaheim]

UCPB Airport Road, Baclaran Branch , that was way back in 1993 when all I want is an ATM with a Savings Bank book. The staff from the customer service gave me a specific date and I did went to that date then they told me it wasn't ready yet, talk about inconvenience and no punctuality here...i have to closed up my clinic for that moment and only to be told it wasn't ready and found out that 3 patients came to my clinic on that moment. I cancelled all dealings with UCPB and I have been a depositor at the BDO Airport Road branch nearby since then.

 

Kumusta na kaya ang UCPB Airport Road Branch ngayon, 'mga kolokoy, musta kayo dyan ha, kilos pagong pa rin ba mga tao dyan? bwahahaha'

[chancepassenger30]

EFFFING METROBANK... consistent sila branch on branch. consistently BAD. mayabang pa mga tellers...

[hoyhoyhoy]

BDO market market

 

grabe bagal ng mga teller!!!!!!!!

 

kaya yung pila parang traffic sa SLEX