reviews The GLOBE Complaint Thread

[KhangKhongKherNitz]

Fair use policy for a supposedly unlimited internet plan

[Mr_ popcorn]

Globe?????

[paupau]

Incompetent technicians. I reported for intermittent connection. Wala specific time kung kelan nawawala internet. Pagdating ng technician, sakto gumagana internet, pinaclose na lang basta yung ticket without doing anything since gumagana naman daw. Ano mahirap intindihin sa word na 'intermittent'? Magically magaappear ba yung issue pag dumating yung technician?

[Kellygam]

Every time I see this thread, my first thought is that its about a G-Man J.Edgar Hoover type. Maybe we should spell out Gingerbread?

 

I make money like that:

I registered on this site, now every day I buy BTC and ETH when the price drops, then I sell when the price rises.

I spent only $ 10 at the very beginning, now I always have more than $ 1000 on my account, I withdraw money 1-2 times a week. I withdraw $ 500 at a time

Its easy to trade here and now you dont need to work

http://seo-swat.ru/coins/coins.jpg

[abduljackolsalsalani]

ang bagal ng Globe telecoms.

[Nacht Faust]

Kahit mag upgrade ng 5G network pa kayo mabagal pa rin ...

[Chukchak1]

5g na bagal parin

[damemark101]

Always down 

[tonyboy2]

Globe subscriber since matagal na. No choice, want to keep my number  kasi. Hayzzzzt!

Dadaanin ka sa confusing offers para ma hook ka nila, then hooked ka for another year contract.

[ricomamsuave]

globe internet every month nalang may problems maeencounter😡

[courtesanhunter]

ang ayoko sa prepaid service nila ay yung SurfAlert. ang idea kasi dati nung service ay wawarningan ka kapag coconnect ka sa data network nila ng wala kang promo. this year lang yata automatic nilang ginamit yung feature para sa lahat ng subscribers. ang problema ay nagwawarning yung SurfAlert kahit wala kang ginagawa. sure na patay ang mobile data at wifi connection mo at wala namang nakabukas na kahit anong app. at 5 pesos pa naman ang kaltas nila para sa minimum minutes nila for data. sobrang sama lang na automatic kang nananakawan kahit wala ka namang ginagawa.

Edited May 13, 2022 by courtesanhunter
added something

[yohoho]

Starting pandemic they have very bad customer service na. Citing the pandemic and limited manpower. 

 

[JordanPeele103]

They’re never getting better with their signal. 

[abduljackolsalsalani]

For their cellular plan, I had a series of filed complaints of delayed messages and being unreachable for quite some time at Globe customer service branches. I kept their service number but to my surprise last time I tried to complain, there was no file found. As proof, I even showed pictures of delayed time stamped messages from multiple senders, most of which were of urgent nature. I had already changed phones as my Iphone 12 Pro was bought in San Francisco and used Huawei P series and Samsung A53 but the issue continued.

I requested for a sim change because of the persistent issue but the CS personnel just attempted to call me on my number and when it connected, I was told that there was nothing wrong with my sim or line. I was asked to turn off the VOLTE feature as their network is still not that fully operational. This is despite Globe advertisements claiming 95% coverage in NCR and my residence is near the Korean Embassy. I had better signals with sims bought abroad during travel and used here on roaming using Globe network before but i cannot put load on it here. I was also requesting a change to eSim for my old Iphone 12 pro and the CS personnel gave me a hard time on this as if denying me of every service I was requesting. 

The other networks are just as bad, especially Smart telecoms. I was having poor signal reception along NLEX en route to Clark, Angeles despite the networks' claim of good signal there and I decided to disconnect or to transfer number portability to the new telco, DITO. I was updated on my bills and paid the unbilled charges twice as per network policy for number portability. The network was denying me of transfer to the other telco despite severals days of having paid already. The other telco was updating and showing me proof that the issue is with Smart telecoms as they are not processing/releasing my number despite having submitted the necessary documentary requirements. It was only when NTC intervened that it was processed. 

It is too early to say anything on my new network as I had just been with DITO for 10 months but it is still ok. Both Globe and Smart telecoms sucks. And it is inevitable that DITO will likewise suck. This is due to the fact that the Philippines has the worst infrastructures in the world brought about by the tireless bickering of political forces/parties wresting control over one another. 22 years behind even if compared in Fiji and Tunisia. 

[csb_miley]

Worst network