Are You Happy With Your Work?

[D('.')T]

to all Call Center Freaks (agents, reps, L2, TL, QA and other salutations...):

 

Happy ba kayo sa work nyo?

 

para sakin... medyo-medyo lang... kc ganito ang routine ko araw-araw: pgkagising pasok sa trabaho, pgkagaling sa trabaho uwi ng bahay, pgkauwi ng bahay kain tpos tulog, tpos ganon na nman ulit... medyo naiiba lng pag dayoff kc may date and you get to go shopping and other stuff... the only consolation I get is the salary... hirap kitain ang pera ngaun... ang sweldo sa call center ay almost double ng sweldo ng office clerk...

 

so how about u guys and gals out there?

<{POST_SNAPBACK}>

 

" Satisfaction Rate "

In TERMS of the SALARY...

80 - 20 (MUCH BETTER) :thumbsupsmiley:

In TERMS of WORK...

90 - 10 (BETTER IF NOT BEST)

In TERMS of TIME...

40 - 60 (LACK OF QUALITY TIME FOR OTHER STUFFS) :thumbsdownsmiley:

 

Over-all... Okay sa alright... :thumbsupsmiley:

Unlike my previous job which is inline with my course

though in this CALL CENTER, in line prin nmn kasi I.T. din.

Sa previous work kasi maganda lang ang title mo but the salary

isn't that interesting at all... :upside: Kya mas ok prin CC kasi PETIX mode most of the time...

[D('.')T]

You can do 2 things here:

 

1. You can resign

 

2. sakyan mo na lang at pakisamahan mo ang mga ka workmates mo.

<{POST_SNAPBACK}>

 

You can add up these things DUDE,

 

3. Ignore them.... :thumbsdownsmiley: and if you can no longer stand to it :grr:

 

4. k*ll 'EM... :thumbsdownsmiley: :evil:

 

For sure, your current problem will be solve and be ready for a much bigger problem... Nyahahaha!!!

Well, just a little patience pays it all. :thumbsupsmiley:

[dreamreaper]

Pumasok ba sa isip nyo na subukang mag Medical Representavive?

 

Ako kasi Med Rep na nagiisip mag CC

[deep_blow]

happy with my job?

 

'course!..i'm a model..i walk..get dressed up or down..hahaha..

and get to swing a lil' ..and hrmm..still get paid..

[dreamreaper]

happy with my job?

 

'course!..i'm a model..i walk..get dressed up or down..hahaha..

and get to swing a lil' ..and hrmm..still get paid..

<{POST_SNAPBACK}>

 

:cool: Job deep_blow, specilly swinging a little and still get paid

take note that this thread is focused on call center agents/TL

[s3cr3tiv3]

To be honest, I like the people I work with, it's easy to get along with my officemates, the TLs all know how to handle the people. My only complaint is compensation-wise.

 

Here's the scenario: You work as a "customer service representative" (the term CSR is being used very very loosely, as a replacement term for telemarketers), you're expected to pull out a lot of account information from your contacts, go for the sale, close the sale, etc, etc. Since you're being paid a basic salary not even reaching 14K a month, you strive to close a lot of clients, and you do close them. Then you expect to receive a commission for all your hard work, which has been promised to you by your superiors. But the only problem is, you receive a lot less than what you expected for your commission, since some of your sales were not "quality" sales. And then you get frustrated, because you aren't provided with any explanation as to how those sales were kicked, what the grounds were, etc, etc.

 

Then again, I might be the only one who's complaining.

[Guest airmax]

im happy that i've resigned. ayaw ko na rin mag work sa call center. time consuming at draining ung trabaho. talagang susulitin ka.

[predator314]

im a technical support agent.. ok naman ang work.. hirap lang pag mga customer na kausap mo eh walang alam sa computer.. time consuming.. minsan abot call mo ng 2hours

[Guest airmax]

im a technical support agent.. ok naman ang work.. hirap lang pag mga customer na kausap mo eh walang alam sa computer.. time consuming.. minsan abot call mo ng 2hours

<{POST_SNAPBACK}>

 

ma hihit ung AHT mo nyan

[Nekromantik]

2 months pa lang akong tech support agent kaya happy pa ako dito sa work ko... :evil:

[fretless]

HOME BASED CALL CENTER!!!

 

work at your own pace at the very comfort of your own house (or internet cafe, or at starbucks if u have a laptop....cool huh? hehe) free training, earn up to $2,800/month commission, P150T/week residual income, no quota!!! txt/call me at .....

 

0919smart

 

487smart

 

69smart

 

70smart

 

for details.

 

You may also leave me your landline/cell #/email so i can contact you regarding details of this business. Tnx!!!

 

Launching the Country's First Home-based Call Center Business Concept

Imagine yourself earning in U.S. dollars while running your own call center business inside the comfort of your home! Now you can cash in on the present call center boom in the country. Estimated to be aroundxXxseats by the end of 2005, the market is expected to grow by an average ofxXxseats per year in the next coming years. How is it possible then for you to make my in your own call center business? Team 1 Alliance will soon launch in the market the first ever home-based call center operations in the country. Whereas before when call center operations are confined in typical office environments, it is now possible for any to operate it at home, thanks to advances in information technology. It doesn't matter whether you have call center experience or not. Together with its partners that have more than 25 man-years of experience in call center start-up and development, Team 1 Alliance will help you establish your own call center business for only P9,600 initial capital which include the down payment for a complete home-based call center systems package. The package consists of a desktop computer, monitor, headset, computer program, basic and advanced training, sources of clients, communication system and many other support services to ensure your success.

 

How do leaders earn respect? By making sound decisions… and putting what's best for their followers and the organization before their personal agendas.

- John C. Maxwell

Leadership 101, What Every Leader Needs to Know

 

 

 

THE CALL CENTER AGENT –Your initial target recruit

 

On early mornings, when city folks are just beginning to stir to prepare for breakfast, these young, neatly-dressed, and energetic office workers crowd the fast-food centers and coffee shops in the country's main business centers exchanging light banter over coffee, doughnuts or burgers. They had just finished their work in of those high-rise offices, and ready to go home for a full day's rest before another night's work. These night-shift workers, or agents – as they are usually called – have already been replaced by a daytime batch that usually do less work since it would be evening in the U.S. and other countries in the West, including Europe , where most of their customers are located. Whether it is in the swanky neighborhood of Easod Cyber City in Libis, Quezon City or along Baguio City 's restaurants along Session Road, you know what these people are, noticeable mainly by their well-modulated voices. They are employees of today's hottest information technology-related industry: the call centers. The call center agent is your most potential recruit initially because this person is already familiar with call center operations. Our research showed that call center agents, especially those with at least years experience, are perceived to be aspiring to move up in a managerial position or to own their own businesses. With the huge investments required though to start up a call center, this is preventing the agent with entrepreneurial vent to venture into . With Team 1, a call center agent with a small savings of about P10,000 can already start a home based call center business.

 

“You don't build trust by talking about it. You build it by achieving results, always with integrity and in a manner that shows real personal regard for people with whom you work.”

- John C. Maxwell

Leadership 101, What Every Leader Needs to Know

 

Why would a call center agent be attracted to the idea? Operating a call center at home has some advantages for an agent:

 

The agent saves on the cost of transportation, food and clothing. An agent can even work wearing simple and comfortable house clothes such as T-shirts and shorts.

2. The agent avoids the danger of working outside the home at night since call center work are mostly d during night shifts because of time z differences with Western countries.

3. The idea of “being your own boss” can be attractive for an agent since the working conditions at call centers are quite stiff for the enterprising and independent-minded.

[RandyWest]

ok lang... steady...

[bhooglees]

mejo burned out

[Alexandra®]

yeah...lots of friends and nice superiors... :thumbsupsmiley:

[jammin]

Definitely!

 

After three years in this line of work and still at it...its not for the weak of heart or mind...never force yourself to do something you cannot handle...after all..this is serious work... :thumbsupsmiley: