reviews The SM Complaint Thread

[graphik]

uyy humahaba

 

nice !!!

 

keep it comin ! ! !

[graphik]

paano kung may lagay pa sa purch ? ? ?

 

kaya pala mahal or just the suppliers are willing to sacrifice to be known that they are at SM

[lomex32]

I transact @ Building B and if you know what I mean

 

who is your source with regards to this information?

[rongo]

To sell items on Henry's shelves in SM Supermarket you will need these

 

600,000 pesos - Product debut ... To allow your product to be sold in SM Supermarket ... Note this applies per SKU ...

Meaning if you pay 600K for your product of 1 litter packages ... you will pay another for your 500ml ones

 

80,000 pesos - for Gondola displays - Have you ever seen those Christmas displays of products on separate shelves?

This cost will only allow your gondola to stand for 2 weeks

 

5% cough it up during 3-day sales .... - or free stuff

Yes this is mandatory ... else magagalit si MR. SY

 

 

 

Terms of Payment to suppliers :

 

120 days

 

Bad orders are deducted automatically on the invoice... May angal ka?

 

 

I've also heard that payment to supplier will be deducted as sponsorship whenever they have branch anniversary.

[rongo]

this may be going a bit OT ........ but based on some hearsay from elders.

 

When Mr. Sy was just starting out in the quiapo area, he asked the people at Mercury if he could take up (or rent) some of the drugstore's space for him to sell his wares. Mercury refused and Mr. Sy had to find a place for himself.

 

Eventually, When SM grew big, it was mercury's turn to apply for spaces in the malls...... and I think that Mr. Sy, still holding a grudge against the drugstore, also refused. (mr. sy even opened up his own drugstore)

 

________________________________

 

As to the cinemas..... its been quite awhile since I've entered an SM movie house so I cant comment. These past year, its been mostly watching movies at Trinoma.

 

 

I have heard that one of Mr. Sy's first venture is a drug store that was forced to close down because of competition from a more stable Mercury Drug

[lomex32]

Actually before any event e.g. Anniversary, Holiday Sale

SM will send memo's to all of its suppliers

 

If you do not reply to the memo, SM will deem it as a YES

 

Therefore they will deduct it to your invoice ... <-- May Reklamo ka?

 

I've also heard that payment to supplier will be deducted as sponsorship whenever they have branch anniversary.

Edited May 14, 2009 by lomex32

[robbietan]

kaya pala naduwag si sm nang ipinasak sa lalamunan nila ang pci bank, courtesy of winstong mongoloid. tubong lugaw si winstong at natakot si bdo na maging mahirap ang buhay nya kapag tumanggi sya sa offer ni winstong

[pogingpogi]

sabi sakin ng reliable source na SM megamall ang pinakamahal na rent expense,tapos sa SM daw kung mas mababa yung percentage na kinukuha nila from their lessee sa gross sales nila yung rent charges ang kinukuha,pero pag mas mataas naman yung percentage ang kinukuha nila...

 

sir Lomex anu business mo? pa pm na lang

[asmodeus]

sabi sakin ng reliable source na SM megamall ang pinakamahal na rent expense,tapos sa SM daw kung mas mababa yung percentage na kinukuha nila from their lessee sa gross sales nila yung rent charges ang kinukuha,pero pag mas mataas naman yung percentage ang kinukuha nila...

 

from what I heard ....... management collects around 15% of gross sales OR a fixed rental fee (whichever is higher) from the tenants.

 

So I guess, the bigger your sales, the higher you will be paying in rent.

[asmodeus]

I have heard that one of Mr. Sy's first venture is a drug store that was forced to close down because of competition from a more stable Mercury Drug

 

if such was the case ....... then it was wrong for the SYs to be holding a grudge against the drugstore chain as that is what free enterprise is all about.

[ATONG ANG]

Actually before any event e.g. Anniversary, Holiday Sale

SM will send memo's to all of its suppliers

 

If you do not reply to the memo, SM will deem it as a YES

 

Therefore they will deduct it to your invoice ... <-- May Reklamo ka?

direct intimidation and silence is the best weapon sm has.

[Jessieboy]

Does anybody here experienced their foreign currency exchange? Grabe dito parang napaka laking utang na loob mo sa SM pagpalit ng foreign currency mo, u have to fill out this form na napaka raming questionaire, pati serial number ng pera kailangan mo pang lista. However ang pinaka annoying dito eh kelangan mo pang lista address mo at telephone number na pag di mo na fill up ay di papalitan pera mo. I onced had an argument with them as they wanted me to put my address and telephone number which i declined, my reason is im just here to exchange this currency why do i have to give these details to you? They said its a requirement, i told ok pero di ko ibibigay tunay na addy at tel number ko sa inyo, ayun di na kumibo. That was my last with them, mas ok pa sa mga money changer mas mataas ang rate at walang maraming kaletsehan. :thumbsdownsmiley:

[ctc]

so i wonder y u guys still go to sm?

 

do u know they r the #1 destoyer of our industries here! they command the price of ur products. if u dont follow, ur out of their stores. if u follow, u will be forced to cut production cost or just close ur factory and import from china - u guess who gets employment. and they slap a 40% patong on everygoods that is sold in sm, which automatically will go to sm and you still have to pay rent, salaries, taxes on ur own

 

y pay parking fees? its clearly a rule in building code if you build a structure there should be a commensurate space for parking to be provided to customers. u go there to patronize their stalls and u r still punished by paying parking. In SHOPWISE Cubao - mas reasonable. u get FREE parking if you buy at least P300 of groceries. D ba FAIR! so where do the parking fees go - to pay for the CONTRACTUAL employees.

 

Who pays for the advertisements of SM (ads SM mismo and not the products) - eh di un mga tenants. Tama ang story that sm send letters to ask for solicitations kuno. kya nga solicitation, pwede tanggihan. Subukan mo lang tanggihan, pati ikaw tanggihan ka for lease renewal ng stall mo.

 

 

worst..they r also ur direct competitor as many of their own products are imported directly from china. so hu gets unemployed again and hu gets rich! instead of every1 saying lets spend family time by being together at home or go on a picnic - ang sigaw eh..go to sm. CRAZY! go somewhere else and not sm.

 

and where do they get their money to pay their taxes - YOU!!!

 

and who gets to be advertised as the great charitable company (where all goods and money are solicited from other sources except their own)...ur right again man - YOU!!!

 

SM - SADDIST MASOCHIST!!!

SM - SPEND MORE!!!

SM - SURE MONEY!!!

SM - SaMantala

 

go to TRINOMA nalang kayo, mas may taste ang products and most specially mas may ART and SUPERB DESIGN ang structure. Kaya nag gaya ang sm north and other malls nya dba! para kunyari may taste of art din sya pero #1 sa pagputol ng TREES and generation of TRAFFIC ang sm!

[lomex32]

In fairness ... This is a requirement by Central Bank ...

.. remember that we have a Money-Laundering Law in place....

 

SM/BDO has one of the higher buying rates in the market ... convenient pa puntahan ang mga malls...

 

Grabe dito parang napaka laking utang na loob mo sa SM pagpalit ng foreign currency mo, u have to fill out this form na napaka raming questionaire, pati serial number ng pera kailangan mo pang lista. However ang pinaka annoying dito eh kelangan mo pang lista address mo at telephone number na pag di mo na fill up ay di papalitan pera mo.....:thumbsdownsmiley:

 

 

In fairness also ..

The family has no means to buy yhe whole EPCI .... having substantial shares (not controlling)

.... the EPCI stockholders gave BDO the control .....

 

In Chinabank ... The Sy family has controlling shares na .. so we are not surprised to see both BDO and Chinabank on SM Malls ... Chinabank has loyal client/account base way way back its existence .... it is better left the way it is

 

 

kaya pala naduwag si sm nang ipinasak sa lalamunan nila ang pci bank, courtesy of winstong mongoloid. tubong lugaw si winstong at natakot si bdo na maging mahirap ang buhay nya kapag tumanggi sya sa offer ni winstong

Edited May 28, 2009 by lomex32

[lomex32]

All of us have reasons on going to one place and for not going

the same way businesses have their own reasons why they do business with SM and why some dont

 

To each of us ... well we all look forward to what establishment that best serves us ....

or which whill help our business to profit

 

Also as a business entity perhaps SM is doing something right .... more people come to their establishments compared to others....

They are willing to take the risks in putting up more stores on places we may think is ridiculous for a mall to exist.....

 

Life is unfair .... and that is a fact ....

 

It just SM had thought of these ways first .... dont you think that if others could have done the same

Now Robinson's also charges 20K for product debuts in their Supermarkets

They also charge parking fees

 

Puregold has no parking fee ... but i do not see all the stuff I need here .....

SM has an answer to Puregold ... SM Supervalue

 

SM has no answer to the Makro chain of stores... So SM buys them out

 

Trinoma has a long way to improve... Trinoma's multi-level parking, is a headache... whoever designed the traffic on this should be shot

SM MOA employed the lighted RED/GREEN parking slots

 

Emerging malls need to capture the way people/shoppers think ....so they can woo them into their establishment

SM using its SM Advantage Card .. can collects data, analyzes it and make decisions based on it ..in acceptable timeframes

They even use this on other SM affiliated establishments such as Watsons, gas stations etc..

 

+++

 

I agree SM has a unique way in doing business, treating employess, billing suppliers, charging customers .....

I wish we have a choice that can even up with SM ... life then can be more fair

 

so i wonder y u guys still go to sm?

 

do u know they r the #1 destoyer of our industries here! they command the price of ur products. if u dont follow, ur out of their stores. if u follow, u will be forced to cut production cost or just close ur factory and import from china - u guess who gets employment. and they slap a 40% patong on everygoods that is sold in sm, which automatically will go to sm and you still have to pay rent, salaries, taxes on ur own

 

y pay parking fees? its clearly a rule in building code if you build a structure there should be a commensurate space for parking to be provided to customers. u go there to patronize their stalls and u r still punished by paying parking. In SHOPWISE Cubao - mas reasonable. u get FREE parking if you buy at least P300 of groceries. D ba FAIR! so where do the parking fees go - to pay for the CONTRACTUAL employees.

 

Who pays for the advertisements of SM (ads SM mismo and not the products) - eh di un mga tenants. Tama ang story that sm send letters to ask for solicitations kuno. kya nga solicitation, pwede tanggihan. Subukan mo lang tanggihan, pati ikaw tanggihan ka for lease renewal ng stall mo.

 

 

worst..they r also ur direct competitor as many of their own products are imported directly from china. so hu gets unemployed again and hu gets rich! instead of every1 saying lets spend family time by being together at home or go on a picnic - ang sigaw eh..go to sm. CRAZY! go somewhere else and not sm.

 

and where do they get their money to pay their taxes - YOU!!!

 

and who gets to be advertised as the great charitable company (where all goods and money are solicited from other sources except their own)...ur right again man - YOU!!!

 

SM - SADDIST MASOCHIST!!!

SM - SPEND MORE!!!

SM - SURE MONEY!!!

SM - SaMantala

 

go to TRINOMA nalang kayo, mas may taste ang products and most specially mas may ART and SUPERB DESIGN ang structure. Kaya nag gaya ang sm north and other malls nya dba! para kunyari may taste of art din sya pero #1 sa pagputol ng TREES and generation of TRAFFIC ang sm!