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The Sun Complaint Thread


grovel

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  • 1 month later...

I'm a sun user since september of last year (plan 799 easy unlimited). Ngayon I average at 0.15Mbps. Minsan pag sinusuwerte pumapalo ng 0.27mbps. I'm in mandaluyong which should be fast. Tried speedtest.net sa sunshop sa Robinson's Pioneer, they get 1.25Mbps. Pero dito sa amin sa labas ng bahay 0.28Mbps na ang pinakamabilis.

 

I'm planning to complain about this. Nakakainis kasi I'm using the connection every day for work. Anyone else have the same problem? Mas mabilis ba ang smartbro and/or Globe Tatoo?

 

TIA.

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  • 3 weeks later...

Been using Sun Broadband Wireless kit for about 3 days now... Ito yung supposed free sa hp laptops na broadband kit na may free unlimited internet for 3 months... Bought it for 1K sa isang shop sa megamall. Taguig Area ako near Bicutan. Napaka-bagal ng connection lalo na sa gabi hanggang madaling araw. Halos di ka makapag-browse kahit isang webpage lang. Hindi ito pwede sa downloads. Tamang pang YM lang to for chat, other than that, totally useless na. Sa umaga (kapag may sun) mejo mabilis. Atleast may 3 months akong free unlimited internet na mas mabagal pa sa dial up connection. Kung walang kwenta cellular networks nila, mas malala ang broadband services nila.

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  • 3 weeks later...

Here's my feedback with Sun Broadband Postpaid (799 plan):

 

- I rarely got disconnected. I took note of the times I got disconnected and after 3 months of use, I only got disconnected TWICE. My location is Pasig.

 

- The modem software is very reliable. Connecting is a breeze.

 

- Sure it's slower than the advertised 2mbps but ALL broadband providers are really lying about that. Download speeds are really slow, I don't usually download stuffs so I don't complain. Streaming videos is where its crappy.

 

-The only satisfaction I get using Sun Broadband Postpaid is the reliable connection.

 

Compared to the same time I used Smart Bro Prepaid, I am very satisfied with Sun Broadband. I've posted my feedback with Smart Bro Prepaid on the Smart thread.

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  • 1 month later...
  • 4 weeks later...

from Nova, QC

 

At first, ok ang Sun, as in super ok. Nag 2 mbps ako. After a week, wala na. As in Super Bagal na. As a matter of fact, may pending complaint pa ako dun, at di pa naso-solve kaya balik ako ng Tattoo.

 

Sa may plan na mag Sun Broadband Wireless, pag isipan nyo!

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