Hospital Complaint Thread

[tallpaul]

wow really? that's so nice of you! thanks! MOD.

 

why don't you give the others who reacted the same warning? aren't they OT too? lol.

Edited September 15, 2008 by tallpaul

[kanski]

ei tallpaul, first off, i commiserate with you. what happened to your mom shouldn't happen to anyone. anyone.

 

that said, do understand that indeed, this is a hospital complaint thread and your post didn't mention anything about a hospital. doctors being part of a hospital is a flimsy excuse, thus the reactions here.

 

sarcasm, like the lol above doesn't help either.

[Wyld]

wow really? that's so nice of you! thanks! MOD.

 

why don't you give the others who reacted the same warning? aren't they OT too? lol.

 

 

Your sarcasm is out of line.

 

You really need to keep it reined in.

 

First off - YOU HAD NO VALID COMPLAINT. ALL YOUR POSTS WERE SNIDE REMARKS. YOU WERE OFF TOPIC. YOU WERE INFLAMMATORY.

Edited September 15, 2008 by Wyld

[washburnx20]

My take on this?

Hospitals to avoid-

FEU-NRMF - BASTOS YUNG DOCTORA, WALANG KWENTA SERVICES. MAMATAY KA NG DI NILA ALAM.

DELOS SANTOS MEDICAL ( E. RODRIGUEZ) - WALA DIN KWENTA, PINANOOD AKO HABANG INOOPERAHAN AGAINST MY WILL.

 

BEST HOSPITALS TO BE IN-

ST. LUKE'S - SOBRA THOROUGH MAG TEST AND CHECK UP.

MEDICAL CITY- SOBRA ALAGA GINAWA SA ANAK KO LATELY LANG. SOBRA PA COURTEOUS NG MGA TAO/ STAFF.

 

hi chillinsamurai ask ko lang kung ano yung specific experience mo sa feu-nrmf para maaddress natin my mom is the dean sa institute of medicine nila and ninong ko yung director ng hospital thanks gusto ko lang malaman para maipaabot ko sa kanila

[jengjeng]

i dont know if im that late...

 

but as for a CS .. with a good doctor.. .. and in makati med.. more or less..

 

 

the damage could lead to around 120,000 ... and dont forget about the prof fee of the doctors...

 

there... good luck

[otitismedia]

i dont know if im that late...

 

but as for a CS .. with a good doctor.. .. and in makati med.. more or less..

 

 

the damage could lead to around 120,000 ... and dont forget about the prof fee of the doctors...

 

there... good luck

 

120K just for hospital bill ? if you will add the doctors pf then it would be around 150K-200K ? wow !

[Jestoni Gastiti]

Expect to spend 70k-90k for normal delivery all in (regular private room), CS 120k-150k all in (regular private room).

[Admirer]

OUr lady of lourdes hospital.. emergency room pedia. mga resident doctors duling ata kumuha ng vein for blood extraction sa baby ko biruin mo naka 15 na tusok sa baby ko tas ung isa pang maitim na lalakeng resident gawin ba namang parang eraser ung braso ng baby ko kakahanap ng vein.. kaya ung baby sa sobrang iyak tumigil nlang sa kakaiyak dahil nawalan na ng lakas umiyak.. kung ndi lang ako educated na tao baka nasapak ko na un samtalang sa makati med its as simple as 123 isang tusok lang nakuhanan na. un nga lang mahal ang bayad pero sulit naman un lang din sa makati med may mga sablay din sa lab tests nila sa blood minsan na ndi biro.. grabe!!! san ba matitino ang med tech and resident docs..

[Admirer40]

Had the same experience there sa Lourdes Hospital. may certain laboratory exams na kelangan din gawin sa baby ko and needed to admit him overnight ayun emergency room on pedia area was a nightmare kawawa ung baby ko sa kakaiyak tas palabasin ba naman kami dahil nakikita nilang masama na mukha namin.. aba alangan namang ngumiti kami e yung baby ko halos himatayin na sa kakaiyak? same thing sa mkt med isang mali nila dun sa tusok senior resident doc na tinatawag dun sa lourdes kahit resident doc na duling din ata. ano ba yan... sa st lukes naman mahuhusay un nga lang malaki babayaran mo pero ok na siguro un keysa naman halos madurog na puso mo sa iyak ng baby mo.

[jengjeng]

@ otitismedia .. yeah a cs would cost that much ...

but that was around .. 1997 back when my lil bro was born

so that would be a lot more now...

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>..

 

afaik

 

it would be a hard sight.. for a family member to see .. their kid cry a lot.. especially when it comes to taking blood/ or inserting an iv...

 

ako na mismo ang hihingi ng pasensya para sa lahat ng mga doctors at nurses at rt's at med tech...

 

sorry to say but we are not perfect...

 

there are just those days that... we just can't find that vein...

 

or that artery...

 

masakit din po para sa amin if di namin na hihit ang dapat tamaan...

 

 

and we understand that pain... because we too have family members.. that suffer the same fate... at times..

 

so please accept my apologies....

 

>>>>>>>>>>>>>>>>>>>>

 

lets... see

 

 

hmmm just a few more experiences..

 

Phil heart center

 

 

had my lolo confined in heart center hehehe

 

extremely nice place (yes ive worked/trained there so im a bit bias)

 

really cold...even in hallways.. (better than hot..)

 

the regular nurses here has a 1:5 ratio... so... the patients are ... more or less given appropriate attention

...

The shifting here is usually 12 hours (7am-7pm)

 

also..... they have what you say as credit suspension (where they give you a notice..for you to pay/downpayment..)...

 

of course when you're in the er.. they treat.. you.. and make you stable... and look for the things that you might need...

get labs... and the like

 

if you need to be confined that is the time you need to go to the admissions .....

and check with them..

 

.... and usually... to give downpayment.. is usually within 24-48 hours ... so its not on the priority of the patient...

.......

 

 

as of the moment.. i believe heart center is expanding... they added.. a few more wards... and had changed most of the beds into new ones.. plus placed in new flat screen tv.. (although generic)

furthermore they are renovating wards

 

now thats cool hehehe

 

 

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another experience...

 

uhm

st luke's medical center

 

okay...

 

i got confined here a lot of times.. and so as my kid bro..

 

lately my bro

 

got dengue...

 

and was ... confined here...

 

for roughly 7-9 days...

 

now that is long so.... i took the night duty ... meaning i took care of my lil bro at around 4pm to around 5am....

 

i experienced and i saw great and sad things....

 

as for the admission... my brother was inserted... (or tried to ) 3x .. just to get an iv in. He was having an intermittent fever.. that would range from 38-40++ anyway.. they placed ice packs on him for his body temp to go down..

 

it was a frightening sight. We got a room. No problem about it.. the people there were focused in their service. if you need anything they could be able to provide it to you. But of course the price tag is a bit high.

 

the nurses their had a ration of around 1:7 (and at times would reach to 13) if they are lucky they would have a trainee with them and have 1-3patients only. They have 8 hour shifts.. but could have up to 16hours (7-3 3-11 11-7)

 

anyway.. to the normal guy everything would look fine.. but to someone like me being in the medical field

 

.. it pains me to know the "ehem" things that they do....

 

....

 

 

There were certain situations that you would be very happy ... and very sad.

 

(+)

-while my kid bro was having his fever certain nurses would come in and do sponge baths for him. This particular nurse was quite good. She had visited and done it 2x on my brother over an 8 hour shift.

-the room was quite good wifi, ref, tv,safe, and the like.but of course it cost a lot thank God for insurance.

-so basically logistic and equipment and what not.. they have a huge advantage over other hospitals..

 

 

(-)

There was a nurse that was kind and was a fellow thomasian like me (we even know the same people) sad to say... ayaw pumitik ng bubbles sa iv.

tinamad na... panay half pitik.. (bubbles in the iv lines could lead to complication = death )

>>> i had to do it and finish it when she left......

 

Some of the nurses were doing petiks sa nursing station.

>>> while i was doing all of the sponge bath. (and my kid bro was around doing 39-almost 41's)

 

A particular resident in OB was so _________ that while trying to re insert an iv she was just saying "plastic lang yan"

>>> talk about apathetic and the nerve..... (she was vein searching or blind shotting) argh

 

 

the bill was around 12,000

hehehe i mean thats what we paid for around 7-9 days of stay...

i guess the total would be around 72,000... (insurance covered around 60,000)

 

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....basta.. i guess its in the eye of the beholder ika nga...

 

there are just these times.. especially when you're in the know that you see the wrong stuff that other people do....

 

sad to say... geeez

[Admirer40]

Apology accepted.. its not you man but it helps atleast may nakakaunawa. we got over it na naman. hehehe. un lang last experience ko is with PGH kasi the specialist of my baby needs to do a liver biopsy and her hospitals are in PGH or st lukes. recommended na nung doc is pgh although i had my doubts para matapos na dun na din namin ginawa. as expected from a government hospital. sobrang bagal ng service pay ward kana nga lalagyan nlang ng dextros ang baby e 5-6hrs kapa magaantay the same with aalisin ang dextros nakuu 5-6hrs kung ndi mo pa ifofollow up ng ilang ulit sa nurse station ndi mapapabilis and the worst i think is the process of getting a room and discharge may appointment pang process na aabutin ka ng syam syam.. tas pagmay refund ka bec you used your philhealth.. nakuu after a month mo pa makukuha.. kung gusto makatipid ok sa pgh kaso chaga ka nga lang sa service, treatment at pagaantay.

[daredevil67011]

My problem with most doctors is they don't know how to stick to their schedule and hence waste other people's time. Na-experience ko na maraming beses sa iba't ibang clinics and hospitals. Dr. A's published schedule is supposedly 10-12. Tapos dadating past 12 na. And worse, tatawag ng 1pm na hindi nya mapupuntahan yung 10-12 sched nya? WTF?

 

To current doctors, please know na important sa lahat ng tao, mahirap o mayaman, ang oras. So please, stick to your sched. Or at least inform your clients, through your secretary, that you won't be able to make it on time or make it to the clinic at all...

 

To future doctors, sana hindi kayo kainin ng ganitong klaseng sistema.

[lomex32]

Avoid this hospital .....

 

Lousy service yet expensive

 

Had the same experience there sa Lourdes Hospital......

[jamz]

Medical City - mukhang pera masyado ang hospital na ito.

 

When my dad went to have his heart bypass, maya't maya mga meds hindi in-administer basta hindi pa kami nagbabayad... bad-trip e minsan 11pm na ng gabi e syempre maghahanap ka pa ng ATM e paano kung kailangan mo mag withdraw in person kasi 20k lang naman limit sa ATM.

 

Unlike sa Asian where they have a running bill, when my wife gave birth pagbabayarin ka lang ng deposit tapos kung matagal stay nyo, from time to time pababayarin kayo unti unti BUT there wasnt a case where hindi sila nagbigay ng meds or care to my wife or my twins becoz of money matters. Alaga talaga kami dito, ganda facilities, though some people complain mas marami nurses sa Moneycal... este medical city, well if you have to pay so much then rightly so.

 

Bad trip talaga medical city na-trauma kami dun, its not like wala kaming pambayad, its just the f#ckng way they treated us, and nung nasa waiting area ako ng ICU, there were families na nag-aaway away pa bcoz of money matters... naintindihan ko naman that its a business pero in comparison to other establishments...

 

pag nagpagawa ka ng kotse, bago ba magpalit ng kahit anong pyesa pagbabayarin ka ba? usually after the service, or at least in some cases from time to time periodically, hindi yung di nila ibibigay meds or yung room pag di kayo nag-bayad agad.

 

Sana sa bagong St. Luke's di naman ganito

[stlukes69]

Medical City - mukhang pera masyado ang hospital na ito.

 

When my dad went to have his heart bypass, maya't maya mga meds hindi in-administer basta hindi pa kami nagbabayad... bad-trip e minsan 11pm na ng gabi e syempre maghahanap ka pa ng ATM e paano kung kailangan mo mag withdraw in person kasi 20k lang naman limit sa ATM.

 

Unlike sa Asian where they have a running bill, when my wife gave birth pagbabayarin ka lang ng deposit tapos kung matagal stay nyo, from time to time pababayarin kayo unti unti BUT there wasnt a case where hindi sila nagbigay ng meds or care to my wife or my twins becoz of money matters. Alaga talaga kami dito, ganda facilities, though some people complain mas marami nurses sa Moneycal... este medical city, well if you have to pay so much then rightly so.

 

Bad trip talaga medical city na-trauma kami dun, its not like wala kaming pambayad, its just the f#ckng way they treated us, and nung nasa waiting area ako ng ICU, there were families na nag-aaway away pa bcoz of money matters... naintindihan ko naman that its a business pero in comparison to other establishments...

 

pag nagpagawa ka ng kotse, bago ba magpalit ng kahit anong pyesa pagbabayarin ka ba? usually after the service, or at least in some cases from time to time periodically, hindi yung di nila ibibigay meds or yung room pag di kayo nag-bayad agad.

 

Sana sa bagong St. Luke's di naman ganito

 

 

 

I don't think witholding the medication of a patient pending payment is the practice of this hospital (Medical City) or for that matter any other hospital of the same caliber (Asian Hospital, Makati Med, St. Lukes).....

 

Also, if ever, they will require you to make progress payment, this is usually done during office hours only and not in the middle of the night.... and madami sila ATM sa loob ng hospital kaya di ka na lalabas...

 

These things i know because my mother was also confined in Medical City battling liver cancer and she stayed there for almost 2 months and we spent almost a million in hospital bills and me balance pa nga when we were discharged .... but no regrets kase at least we tried to give her the best medical treatment available during her remaining days....

 

Also, i know Medical City has a Customer Relations department where you can bring all complaints and they will immediately attend to you and give you feedbacks...