reviews The GLOBE Complaint Thread

[Why So Serious]

Napasok kasi ng mga gawang tsina ang transmission equipments kaya ngetpa.. just imagine a cdr king products on their transmission equipments sa mga cellsites etc.. hayyyy...

[bombsquadboy]

walang kwenta ang globe broadbagal. unlimited daw pero may cap usage per day. Bwiset! Nag smart na lang ako at least yon talagang walang usage cap.

[neville]

customer service sucks. i have a business line and have been trying a few times to claim my rewards (been a subscriber for 5 years). nothing. will try sending them an email or visiting their office in pioneer. the globe centers all over the country are only for consumer accounts. bummer.

[asianavidol]

signal drop kahit sa bahay lang.

[Pussy Breaker]

So far im happy with their service. Except for few drop calls grrrrr

[abdul jakul salsalani]

not happy

[neville]

Customer service ng corporate dept. Utang na loob mo pang makakonekta ka sa kanila. Sheesh

[Legato Bluesomers]

wala naman talaga kwenta serbisyo ng globe. yung sa tatoo ko nga every 5-10 mins minsan 5 mins lang disconnected na nung May pa to ganito. ang akala ko nga ako lang ang nakakaranas so tinignan ko yung page nila ang dami din nagrereklamo sobra. puro gastos sila sa mga advertisments pero wala man lang improvements lalo na yang signal na yan. i even submitted a ticket sa customer service nila pero copy paste lang ang reply. kaya hindi na ako gumagamit ng tatoo ngayon sa labas na lang ako nagrerent eh. well the truth naman kasi they wont mind kung puro reklamo na yung page dahil hindi naman sila mawawalan ng pera eh napakadami kayang gumagamit ng globe sa manila pa lang eh. grabe i loathe the services talaga.

[jerome119]

Wtf drop calls bull s@%t..

Edited June 30, 2013 by jerome119

[jezzzz]

signed up for unli-data but on my bill, but these gits still charged me by per kb rate.

 

oh, and the ridiculous amount of time spent waiting to speak to someone at their stores.

[Jester0105]

happy naman with plan 299 and mysuperone booster.

[xdealer]

for me ok naman globe. heard good news  that viber is now free for globe plans. di na need ang internet

[Mister.Jay]

10 years in a love-hate (mostly hate) relationship with Globe. Funny how they base their loyalty system on amount spent and do not factor in the number of years with the telco. Medyo stupid lang kasi hindi loyalty tawag sa ginagawa nila eh.

[Arkitek Sprikitik]

Got billed an amount almost equivalent to 5 times what should be my bill. I applied for a downgrade last February, but instead, upon getting my bill, various OTHER conflicting plans were included in my bill, patong patong na plans. Be happy, be SMART.

[akira01zakura]

Weirdest experience from Globe Broadband.

 

The Story

 

2009 - 2011 Finished the contract with globe, after a a few months laging nawawalan ng connection then totally nawala na, then I frequently called the CS for repair pero hndi pinuntahan.

 

So I decided to terminate the account, but globe told me that I have to pay the previous month balance. But i opt not to pay it kasi sabi ko sa CS na hndi ko naman na consume yon and it is not fair to me.

 

2013, last month I recieved a txt message from globe that I need to settle 2,988.65 sabi ko san nila nakuha ung amount na un, and they said that they will endorse my name sa black list and share it to other institutions.

 

This is very bothering since, kasi never pa akong nasira sa bank with my car loan, motorcycle loan and credit cards.

 

I called globe hotline earlier about my concern at ang sabi ng CS eh nag accumulate lng ung amount from Late Charges starting on March 2012 to May 2013.

 

My question is bakit nag accumulate pa ng interest eh pina terminate ko na ung contract ng 2011. So after 2 years saka nila ako tatakutin and iblackmail just to pay them off?

 

Anyone experienced the same scenario here?