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Banks - Who Are The Lousiest


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  • 1 month later...

I have also experienced how lousy is the service here in BDO.

It happened last April when we tried to upgrade my son's savings account to a

checking account. They would'nt let us.

The teller told us that we need to have a "constant" deposit of at least 25k for at least

6 months before they can upgrade it.

WHATTT!!!!

was my reaction.

Kailangan palang may naka-depositong pera na 25 libo na hindi ginagalaw sa

loob ng 6 na buwan?

The teller realizing how strange their policy was, whispered "Im sorry Sir"

 

Dito sa Dubai, kahit na anong bangko, pwede kang magbukas ng kahit anong account basta

may pera kang idedeposito.

Putsa, 250,000 ang ipapasok ko, Sorrry daw. tsktsktsk

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unionbank sucks. ingat sa atm nila parang blackhole bigal na lang mawawala money mo

 

unionbank sucks. ingat sa atm nila parang blackhole bigal na lang mawawala money mo

 

 

Totoo ito, nawalan ako ng 10,000 dito. may magnanakaw yata sa system nila. nag withdraw ako ng 10,000 monday, then wednesday another 10,000. lumabas sa statement of account ko pati tuesday nag withdraw ako ng 10,000. ki nomplain ko sabi nila talagang nag withdraw daw talaga ako kasi na sa trend daw ng pag withdraw ko. sabi ko di ako pwedeng mag withdraw ng tuesday kasi di pa ubos yung winidraw ko ng monday. pero talagang balanse daw ang records nila nabawasan daw ng 10,000. Tamang duda ako kung talagang nag withdraw nga ako pero alam ko hindi kasi nga may pera pa ko nung sumunod na araw. Nung may nag complain sa akin na empleyado namin ganito din ang nangyari katulad ng sa akin. Nabawasan din daw sya ng 2,000 naman. dun din sa bangko na madalas na pag withdrahan nya. Sabi ko alis na tayo sa bangkong ito. may magnanakaw dito. Ang tinitira nila yung maraming withdrawals at medyo malaki ang laman ng savings. hindi mo nga naman napapansin kung may nabawas.

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Totoo ito, nawalan ako ng 10,000 dito. may magnanakaw yata sa system nila. nag withdraw ako ng 10,000 monday, then wednesday another 10,000. lumabas sa statement of account ko pati tuesday nag withdraw ako ng 10,000. ki nomplain ko sabi nila talagang nag withdraw daw talaga ako kasi na sa trend daw ng pag withdraw ko. sabi ko di ako pwedeng mag withdraw ng tuesday kasi di pa ubos yung winidraw ko ng monday. pero talagang balanse daw ang records nila nabawasan daw ng 10,000. Tamang duda ako kung talagang nag withdraw nga ako pero alam ko hindi kasi nga may pera pa ko nung sumunod na araw. Nung may nag complain sa akin na empleyado namin ganito din ang nangyari katulad ng sa akin. Nabawasan din daw sya ng 2,000 naman. dun din sa bangko na madalas na pag withdrahan nya. Sabi ko alis na tayo sa bangkong ito. may magnanakaw dito. Ang tinitira nila yung maraming withdrawals at medyo malaki ang laman ng savings. hindi mo nga naman napapansin kung may nabawas.

 

If that's the case, make a written complaint detailing your transactions and demand reimbursement. If I were you, I would not leave P10,000 or even P2,000 to them without making a really noisy fuss about it all the way to their senior management.

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I have also experienced how lousy is the service here in BDO.

It happened last April when we tried to upgrade my son's savings account to a

checking account. They would'nt let us.

The teller told us that we need to have a "constant" deposit of at least 25k for at least

6 months before they can upgrade it.

WHATTT!!!!

was my reaction.

Kailangan palang may naka-depositong pera na 25 libo na hindi ginagalaw sa

loob ng 6 na buwan?

The teller realizing how strange their policy was, whispered "Im sorry Sir"

 

Dito sa Dubai, kahit na anong bangko, pwede kang magbukas ng kahit anong account basta

may pera kang idedeposito.

Putsa, 250,000 ang ipapasok ko, Sorrry daw. tsktsktsk

 

oo nga... i also went to BDO-SM megamall branch... waited for almost half a day in cue only to be told that I cant open a current account since wala pa 6 months daw ang aking $ savings account...

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Guest mirang

union bank, i requested for my billing statement for the nth time and still wla pa din.. instead they just mailed some bunch of nonsense offers <_<

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  • 3 weeks later...
  • 4 weeks later...

EASTWEST Bank namputa mpapamura ka talaga dito.

 

Marami nangungulit saken na agents from this damn bank to apply for a credit card. I always tell them I don't need a credit card anymore. I received a credit card na hindi ko inapply, tinanggap ko naman kasi pandagdag na din ito for luxury spending. Ang problema kulang ng second name ung card and request it to be delivered at home kaya what i did was call the hotline and ask for a new card before i request for it's activation. Para sigurado, i e-mailed them to request for the card with my complete name to be delivered at my house.

 

Lintek talaga, charge ako ng 200pesos for new card delivery daw. I answered them na hindi dapat kasi it's your fault not mine bakit kulang pangalan ko sa card na hindi ko naman inaapply. Naliwanagan naman ung mga bastards na sumasagot sa e-mail ko. Pumayag at sabi 7-10 working days daw.

 

Follow-up naman ako at pagkatapos ng isang buwan, wala pa din. Tinawagan ko ulit ang sabi "this week rest assured your card will be delivered sir". OK so i waited again until humingi na sa akin ng docs of my job employment. Dito na ako nag-init kasi nagpadala dala kayo ng card at sa simpleng favor na kumpletuhin nyo pangalan ko at i-deliver sa bahay eh hindi nyo magawa. Nakapagpadala kayo ng card na hindi ko inapply tapos humihingi kayo ng docs to prove my income? Npakasimpleng favor. Sinabi ko pa na kung gusto niyo ako i-charge ng 200pesos para sa card replacement, charge me!

 

Namputa mga ahente nitong eastwest bank makabenta lang ng card. kahit sabihin mong hinde ayaw mo, my dadating sa opisina mo. sa simpleng favor hindi nila maibigay at sa huli ssabhin sayo na hindi daw approve ang credit card pero pinadalan ako ng card na activation lang ang kulang. Namputa nakakapag-init ng ulo itong bangko na ito.

 

:grr:

Edited by Architect khaLiLLe
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  • 1 month later...
PNB

 

 

I agree with that, though this is a different scenaryo. My cousin had her account closed, nagamit nya ng sagad yung money nya sa account which led to the closing of her account. May darating dapat sya remittance from abroad, nung chineck nya yung atm, closed na, its natural na ma close yung account. So, I told her na kausapin yung BPI if ever pwedeng buksan uli yung account, sayang naman yung account, pati maganda yung previous record nya sa account, nagkataon lang na gipit lang talaga. Next day punta sya sa BPI then kinausap nya yung "Heavy Built na Lady"sa accounts ang sabi ba naman sa kanya, "3000 para iopen uli yan account, kasi naman, ginagawa nyo kaming sari sari store", sarcastic ang pagkaka deliver, napahiya tuloy yung cousin ko in front ng maraming tao, my cousin's personality was a quiet-shy one, so she just let it pass, recently lang nya naikwento. I told her, if that happens again, I would defintely file a complain.

 

Personally, I have no angst against BPI branches, I just hope they work on customer service more seriously, it will be their lost eventually.

 

Branch:

BPI Branch Mayon / Near Mercury Drugs.

i think this is a valid complaint. unlike some complaints like standing in line for an hour kasi mahabang mahaba ang pila! eh mahaba ang pila kaya matagal naghihintay! eh kung walang pila mabilis ka lang matapus!

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  • 1 month later...

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