Computer Troubleshooting And Repair

[SamanthaJones]

i followed your advice and used safe mode... got the problem solved.

 

among the suspicious files flagged by the antivirus is 'autoit.ADEC' and some trojan droppers. i am confident it will work fine now and i shall be spared of re-installing XP.

 

 

you are very good Sam J. thanks

Really? That's great! Usually safe mode works because only xp drivers are working, eliminates virus/spyware that are loaded with the drivers. Make sure you turn on system restore back.

 

Glad to help.

[SamanthaJones]

Hello, pwede mag paturo pano mag reformat ng Vista sa Dell Inspiron 1440 laptop? I have the MediaDirect Disc and the other drivers. TIA

 

What media direct version are you using? this installation walkthrough is for Media Direct 3.3

 

1. Turn on the computer.
2. Press the key once a second until Preparing one-time boot menu.. shows in the upper right corner of the screen.
3. Insert the Dell MediaDirect Reinstallation CD into the CD/DVD/CD-RW drive.
4. Use the up/down arrow buttons to highlight CD/DVD/CD-RW.
5. Press .
6. When the Media Direct Reinstallation menu appears, select the option to partition the hard drive.
   • Select Option 1 from the menu if you wish to use all of the hard drive for your operating system installation.
     This is the most common selection and is how your computer was originally shipped to you, unless you specified an operating system partition size at the time you ordered your computer.
   • Select Option 2 if you wish to designate a size for your operating system and have a data partition.
     This will allow you to specify a size for the operating system partition, leaving the remainder of the hard drive configured as a "data" partition (D:).

http://dsnimg.dell.com/images/external/images/UI/new_note.jpgNote: This process creates separate sections on the hard drive. One for the Media Direct software to be installed after the Operating System is installed and one for the Operating System itself.

 

 

Once the hard drive is prepared you will be returned to the main recovery menu, remove the Dell MediaDirect Reinstallation CD from the CD/DVD/CD-RW drive.

Insert the Microsoft Windows Operating System reinstallation CD or DVD.

Select the option to reboot your computer.

Press the key once a second until Preparing one-time boot menu.. shows in the upper right corner of the screen.

Use the up/down arrow buttons to highlight CD/DVD/CD-RW.

Press to start the install process.

• For detailed instructions regarding reinstalling Microsoft Windows, refer to Dell Knowledge Base article: Software Reinstall Guide Article ID: 295234.

 

When installing Microsoft Windows Vista select the Primary Partition when prompted. If you have two hard drives, select the Primary Partition on the same disk where the MediaDirect partition resides.

 

http://dsnnt.us.dell.com/images/arrow_blu_rt.gif http://dsnnt.us.dell.com/images/arrow_blu_down.gif Install the Dell MediaDirect Software

 

 

1. Once the Microsoft Windows Operating system is installed, insert the Dell MediaDirect Reinstallation CD into the CD/DVD/CD-RW drive.
2. In the Dell MediaDirect Powered by Cyberlink window, press to reinstall Dell MediaDirect.
   When the installation process is complete, a message will be displayed.
   • This installs the software needed for MediaDirect to work.

 

Press to exit the installation window.

Remove the Dell MediaDirect Reinstallation CD from the CD/DVD/CD-RW drive and turn off the computer through the Start menu.

Once the computer is completely off, press the Dell MediaDirect button on the computer to launch MediaDirect (The computer's LCD screen must be open).

Edited October 19, 2010 by SamanthaJones

[Pinoymale]

This problem happens every once in awhile: I would look at my pc clock and it would show either a wrong hour or AM/PM, or both. When I boot the computer, I know that the clock time is correct but somewhere along the way, it changes. What could be causing this?

[-wet-]

This problem happens every once in awhile: I would look at my pc clock and it would show either a wrong hour or AM/PM, or both. When I boot the computer, I know that the clock time is correct but somewhere along the way, it changes. What could be causing this?

You need to change the 3v lithium battery (for CMOS) found on your motherboard.

[SamanthaJones]

You need to change the 3v lithium battery (for CMOS) found on your motherboard.

 

Tama ka jan senior ube!

[JackGrimaldi]

Hi guys,

 

I've recently noticed that whenever i right-click on my desktop and select Refresh, the command prompt briefly displays on my taskbar. I suspect this could be a malware but so far i haven't been able to remove it with my antivirus.

 

Any input on this?

 

Thanks!

[SamanthaJones]

Hi guys,

 

I've recently noticed that whenever i right-click on my desktop and select Refresh, the command prompt briefly displays on my taskbar. I suspect this could be a malware but so far i haven't been able to remove it with my antivirus.

 

Any input on this?

 

Thanks!

does it also happen in safemode?

 

try running sdfix in safemode. may not be just a virus, might be spyware

 

 

[Pinoymale]

You need to change the 3v lithium battery (for CMOS) found on your motherboard.

 

Is this the one that looks like a P1 coin?

[SamanthaJones]

Is this the one that looks like a P1 coin?

 

You got i right!

[solutiontech]

I set up the MS outlook on my laptop's MS 7 with my gmail with pop settings. The folders were getting synchronized up to Oct. 2008 from the start point which was April 2007.

 

After that it just ended there. Although I can send emails from gmail through outlook. I can't seem to receive any new emails past the Oct. 2008 in the inbox and but I do get updated rss feeds.

 

Any idea if I should delete all that's in the inbox. I tried to archive it by setting archive anything older than 11 months because what I needed access on my outlook was 1 year worth of email but it has not archived any.

 

I synchronized my outlook to my gmail because it's easier to sort and search email through outlook.

 

Hope I can get a pointer on how to resolve this issue. Thanks.

Edited November 8, 2010 by solutiontech

[marvindelmar67]

no my friend, ping/icmp echo is practically used on troubleshooting most network related problems. It usually what we call as "The First Step"

Ping is a computer network administration utility used to test the reachability of a host on an Internet Protocol (IP) network and to measure the round-trip time for messages sent from the originating host to a destination compute

[Pinoymale]

You got i right!

 

How many of those batteries are in the pc? I remember changing that kind of battery about 6 months ago. I have this feeling (a wrong one, I hope) that it could be a virus.

[SamanthaJones]

How many of those batteries are in the pc? I remember changing that kind of battery about 6 months ago. I have this feeling (a wrong one, I hope) that it could be a virus.

 

if you've already changed it - try it one more time. if it's still the same you might need to replace the computer's motherboard

[Pinoymale]

if you've already changed it - try it one more time. if it's still the same you might need to replace the computer's motherboard

 

I hope buying a new battery will do the job because the motherboard is new, just 5mos old.

[madhatter_ph]

I hope buying a new battery will do the job because the motherboard is new, just 5mos old.

 

if board is new... possible that the battery is also new. if replaced and still the same...

 

check your regional settings... you may have an application that is running and is changing your regional settings.. particularly your time zone settings.

 

are you connecting to a server?