Computer Troubleshooting And Repair

[quick_brown_fox]

Guys I need your help. Nagcrash ung hard disk ko. Sabi ng technician dead na daw kasi hindi na ma-detect. How can I recover my files? Please I need your help. Thanks.

[riv123]

I got these:

 

cuanto tu crees que esta foto tenga de vejez? jeje http://up24.mytinypic.info:84/shared/ksdk3...ura014.JPEG.zip

PLEASE DO NOT CLICK THIS LINK!!!

how will i remove the YM infection?

 

(I would reinstall YM and do an antivirus deep scan, is these enough?)

 

 

CHEERS!!!

Edited February 10, 2010 by riv123

[direstraits94]

mga bro help, my pc already have an anti virus but my brother installed another one.

 

i get an error like this 'task_win32' and 'cjke.exe failed to run'. and now the pc start rebooting itself after sometime when thi errors pops out.

 

do i need to uninstall all the anti virus and install only one again?

 

 

uninstall both then re-install the one the have more virus definition.... sometimes two anti-virus have conflicting entries in the registry, also it slow down your pc

[direstraits94]

Guys I need your help. Nagcrash ung hard disk ko. Sabi ng technician dead na daw kasi hindi na ma-detect. How can I recover my files? Please I need your help. Thanks.

 

 

I agree with the technician .....slight chance na lang para marecover all the files.... pero you can download a free data recovery software sa internet... it worth of try

[SamanthaJones]

mga bro help, my pc already have an anti virus but my brother installed another one.

 

i get an error like this 'task_win32' and 'cjke.exe failed to run'. and now the pc start rebooting itself after sometime when thi errors pops out.

 

do i need to uninstall all the anti virus and install only one again?

 

even if you have two anti virus software, it's not a guarantee that your computer will be free from malware, and it seems that your computer is already infected. try uninstalling one of the anti virus software that you installed and then install malwarebytes to check if the computer is infected with spyware. before you run a scan, make sure to turn of system restore..and also enable selective start up in ms config or disable all your start up items

[SamanthaJones]

Guys I need your help. Nagcrash ung hard disk ko. Sabi ng technician dead na daw kasi hindi na ma-detect. How can I recover my files? Please I need your help. Thanks.

sata or ide?

 

if you connect the harddrive to another computer is it still accessible? if you can then you can run a file recovery software to recover some of your files....

[Pinoymale]

I have an HP Officejet 4355 All-in-One. Whenever I scan pics, a white line always appears on the same spot. I've tried cleaning the scanner area with cotton and alcohol but the line is still there. Can anyone suggest a way to remove the line? Thanks!

[lovestoned]

we have the same problem dude!

[SamanthaJones]

I have an HP Officejet 4355 All-in-One. Whenever I scan pics, a white line always appears on the same spot. I've tried cleaning the scanner area with cotton and alcohol but the line is still there. Can anyone suggest a way to remove the line? Thanks!

 

Step one: Reset the All-in-One

1. Disconnect the USB cable from the product.
   
2. Without turning the product off, unplug the power cord from the outlet.
   
3. Wait 60 seconds, and then connect the power cord directly to a wall outlet. NOTE: Do not use any power strips, surge protectors, or extension cords. Power strips and surge protectors can limit the power supplied to the product, which can result in performance drawbacks.
   
4. If the product does not turn on automatically, press the Power button (http://www.fixya.com/uploads/Images/c00636182.gif ) to turn on the product.
   
5. Reconnect the USB cable to the product, and then try scanninghttp://images.intellitxt.com/ast/adTypes/2_bing.gif the original again. NOTE: To save ink, scan the original to a file on the computer instead of printing the scanned image.
   

• If the scanner bulb does not light when the product scans the original, continue to 'Step five: Service the product.'
  
• If these steps resolved the issue , there is no need to continue troubleshootinghttp://images.intellitxt.com/ast/adTypes/2_bing.gif.
  
• If the issue persists , continue to the next step.
  

Step two: Clean the glass and scanner backing

1. Press the Power button (http://www.fixya.com/uploads/Images/c00636182.gif ) to turn off the product.
   
2. Disconnect the USB cable from the product.
   
3. Unplug the power cord form the wall outlet, and then disconnect the power cord from the back of the product.
   
4. Raise the scannerhttp://images.intellitxt.com/ast/adTypes/2_bing.gif lid.
   
5. Clean the glass by using a soft, lint-free cloth, moistened with a mild glass cleaner or water. CAUTION: Do not use cleaners that contain abrasives, acetone, benzene, or carbon tetrachloride, which can damage the scanner glass. Do not spray the glass cleaner directly on the glass.
   
6. Dry the glass with a dry, soft, lint-free cloth.
   
7. Gently wipe the lid backing with a soft cloth or sponge, moistened with mild soap and warm water. Do not scrub the lid backing. CAUTION: Do not use paper-based wipes because they might scratch the backing.
   
8. When the scanner backing is completely clean, dry it with a dry, soft, lint-free cloth.
   
9. Reconnect the USB cable to the product.
   
10. Reconnect the power cord to the back of the product, and then plug the power cord into the wall outlet.
    
11. Press the Power button (http://www.fixya.com/uploads/Images/c00636182.gif ) to turn on the product.
    
12. Try scanning the original again. NOTE: To save ink, scan the original to a file on the computer instead of printing the scanned image.
    

• If these steps resolved the issue , there is no need to continue troubleshooting.
  
• If the issue persists , continue to the next step.
  

Step three: Try a blank copy

1. Load letter or A4 size, unused, plain white paper into the paper tray.
   
2. Make sure that there is no paper or other document on the scanner glass.
   
3. Follow one of these instructions to make a blank copy.
   • Press Start Copy Black on the product control panel to make a black-and-white copy.
     
   • Press Start Copy Color on the product control panel to make a color copy.
     

[*] If the blank copy does not contain vertical streaks, lines, or bands, try scanning

[quick_brown_fox]

sata or ide?

 

if you connect the harddrive to another computer is it still accessible? if you can then you can run a file recovery software to recover some of your files....

 

SATA. Nope even if i connect it to another pc it is still unaccessible.

[SamanthaJones]

SATA. Nope even if i connect it to another pc it is still unaccessible.

 

aaaaaw.....too bad...goodbye files  :cry:

[-wet-]

SATA. Nope even if i connect it to another pc it is still unaccessible.

 

 

aaaaaw.....too bad...goodbye files  :cry:

question? hinde ba nasunog ang diode? amuyin mo near the pin connector. if not, definitely it's a dead one.

 

hmm.. try to fridge it. i mean freeze it. click --> freeze the hd

[jcsantos]

SATA. Nope even if i connect it to another pc it is still unaccessible.

 

na try mo na bang palitan yung switch ( from master to slave etc )

[Pinoymale]

Thank you for the tips, hopefully this solves the problem. I'm scanning old pics and the white line is getting irritating. Thanks again!

 

Step one: Reset the All-in-One

1. Disconnect the USB cable from the product.
   
2. Without turning the product off, unplug the power cord from the outlet.
   
3. Wait 60 seconds, and then connect the power cord directly to a wall outlet. NOTE: Do not use any power strips, surge protectors, or extension cords. Power strips and surge protectors can limit the power supplied to the product, which can result in performance drawbacks.
   
4. If the product does not turn on automatically, press the Power button (http://www.fixya.com/uploads/Images/c00636182.gif ) to turn on the product.
   
5. Reconnect the USB cable to the product, and then try scanninghttp://images.intellitxt.com/ast/adTypes/2_bing.gif the original again. NOTE: To save ink, scan the original to a file on the computer instead of printing the scanned image.
   

• If the scanner bulb does not light when the product scans the original, continue to 'Step five: Service the product.'
  
• If these steps resolved the issue , there is no need to continue troubleshootinghttp://images.intellitxt.com/ast/adTypes/2_bing.gif.
  
• If the issue persists , continue to the next step.
  

Step two: Clean the glass and scanner backing

1. Press the Power button (http://www.fixya.com/uploads/Images/c00636182.gif ) to turn off the product.
   
2. Disconnect the USB cable from the product.
   
3. Unplug the power cord form the wall outlet, and then disconnect the power cord from the back of the product.
   
4. Raise the scannerhttp://images.intellitxt.com/ast/adTypes/2_bing.gif lid.
   
5. Clean the glass by using a soft, lint-free cloth, moistened with a mild glass cleaner or water. CAUTION: Do not use cleaners that contain abrasives, acetone, benzene, or carbon tetrachloride, which can damage the scanner glass. Do not spray the glass cleaner directly on the glass.
   
6. Dry the glass with a dry, soft, lint-free cloth.
   
7. Gently wipe the lid backing with a soft cloth or sponge, moistened with mild soap and warm water. Do not scrub the lid backing. CAUTION: Do not use paper-based wipes because they might scratch the backing.
   
8. When the scanner backing is completely clean, dry it with a dry, soft, lint-free cloth.
   
9. Reconnect the USB cable to the product.
   
10. Reconnect the power cord to the back of the product, and then plug the power cord into the wall outlet.
    
11. Press the Power button (http://www.fixya.com/uploads/Images/c00636182.gif ) to turn on the product.
    
12. Try scanning the original again. NOTE: To save ink, scan the original to a file on the computer instead of printing the scanned image.
    

• If these steps resolved the issue , there is no need to continue troubleshooting.
  
• If the issue persists , continue to the next step.
  

Step three: Try a blank copy

1. Load letter or A4 size, unused, plain white paper into the paper tray.
   
2. Make sure that there is no paper or other document on the scanner glass.
   
3. Follow one of these instructions to make a blank copy.
   • Press Start Copy Black on the product control panel to make a black-and-white copy.
     
   • Press Start Copy Color on the product control panel to make a color copy.
     

[*] If the blank copy does not contain vertical streaks, lines, or bands, try scanning

[germancut666]

thanks mga bro for the replies, already uninstalled all the anti virus and preparing to install only one but the thing is it encountered an error or something and it reboots itself now every at the desktop screen....