Computer Troubleshooting And Repair

[-wet-]

a friend of mine is having quite a problem with her PC, she said that it shuts down on a erratic interval regardless of what she is doing.. no error message prior or blue screen messages, just plain restart.

 

ano po kaya ang mga possible problems? she is not well versed on computer troubleshootings eh.

 

I am planning to visit her place one of this days to check so I need to have the possible ideas para makatulong sa kanya..

how old is the computer? i think it is the power supply unit that causes the problem.

[sohryu]

:thumbsupsmiley: standard trouble shooting back when i was working as techsupport with DELL(inspiron,dimension,xps,latitude,vostro). try reseating (taking out and putting back in) the memory and video card. then try one memory stick at a time if u have more than 1. for laptop, also reseat the battery and other cards like wireless and bluetooth card.

[zeorymer]

Hiya guyz!!! I am working as a tech support representative and I am planning to leave my current company. I am planning to apply to sutherland because I was informed that the more techie you are the higher the pay and I am asking your help guys if you can give me links to websites or ebooks that I can learn from. Thank you guyz in advance.

[zenislev]

how old is the computer? i think it is the power supply unit that causes the problem.

 

 

she said it was at least two years.. i had the same hunch that its her power supply is already failing..

 

or maybe the memory card..

[Timbaland]

help po, my other pc has a problem. when i try to shutdown, it normally shutdown but it turns on again. i have done some basic troubleshooting like:

1. full system scan = no virus

2. clean the pc/ports etc with compressed air

3. check the power button if its stucked or what = nothing is wrong

4. check my drivers if something is wrong = looks fine

5. check on error messages on startup = none

 

so far wala ako nakita iba, pc works fine when i use it, its just that when i shut it down, it turns on again.

 

help pls.

 

Disable Wake On Lan

[pedobear]

pa help naman po please. nag loloko ung pc ko, hindi na umaabot nang windows nag rerestart agad sha.

[dincht]

Your windows folder may have a problem. If still can't access on safe mode, try to repair your windows folder.

[Google]

:goatee: hope you could help me out...my asus eee is displaying a prompt which says "RVHOST.exe - No Disk...there is no disk in the drive...please insert a disk into drive\device\harddisk1\dr2"...i tried doing a system restore but it didnt work out...any ideas...also why is is that i could open a certain email address but could not open another...it seems like the email address which i could not open does not continue...thanks... :goatee:

 

RVHOST.exe is a malware....

 

You shouldn't continue to get this threat once it's deleted, unless you come into contact with it again. May I suggest using caution with flash drives, and dont open things that you are unsure about.

 

Delete these files if they exist:

C:\WINDOWS\SYSTEM32\RVHOST.exe

c:\windows\rvhost.exe

%all drives%\new folder.exe

C:\Windows\Tasks\At1.job

Go to HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run in the registry, and you need delete the entries which contain RVHOST.exe in them, or better yet, change them back to their appropriate paths.

Go to:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\System

"DisableTaskManager" = 1 (CHANGE IT TO 0 )

"DisableRegistryTools" = 1 (CHANGE IT TO 0 )

 

Go to:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\Explorer

"nofolderoptions" = 1 (CHANGE IT TO 0)

 

Go to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Schedule

"attaskmaxhours" = 0 (CHANGE IT TO 24)

 

Because this threat may make it unable to access the registry editor, you may need to Merge a .REG Program.

 

hth.

[Google]

Please HELP! My 2G RiDATA USB flashdrive can not be recognized in my Dell Latitude laptop with XP. In my desktop with Vista, it works fine, however. Do I need to have XP drivers for it?

 

i think that your dell needs a new USB driver.... you may have it reinstalled via Win XP.

 

a friend of mine is having quite a problem with her PC, she said that it shuts down on a erratic interval regardless of what she is doing.. no error message prior or blue screen messages, just plain restart.

 

ano po kaya ang mga possible problems? she is not well versed on computer troubleshootings eh.

 

I am planning to visit her place one of this days to check so I need to have the possible ideas para makatulong sa kanya..

 

could be a virus, a spyware or a malware.

[Google]

help po, my other pc has a problem. when i try to shutdown, it normally shutdown but it turns on again. i have done some basic troubleshooting like:

1. full system scan = no virus

2. clean the pc/ports etc with compressed air

3. check the power button if its stucked or what = nothing is wrong

4. check my drivers if something is wrong = looks fine

5. check on error messages on startup = none

 

so far wala ako nakita iba, pc works fine when i use it, its just that when i shut it down, it turns on again.

 

help pls.

 

try to check also sa BIOS kung may naka configure na auto-restart like wake up LAN, boot from USB device, etc.

 

try to see the file in c:\windows\minidump. it will say what's causing it. if you need help, just compress the files and have it emailed to me. i'll analyze it for you.

 

or you can do this:

 

Start Regedit

Go to HKEY_CURRENT_USER\Control Panel\Desktop

Edit the key PowerOffActive and give it a value of 1

You can do the same in HKEY_USERS\.DEFAULT\Control Panel\Desktop

 

PM me if it is still not working.

 

she said it was at least two years.. i had the same hunch that its her power supply is already failing..

 

or maybe the memory card..

 

it could be the RAM.... two years is still early for the power supply to fail.

[-wet-]

it could be the RAM.... two years is still early for the power supply to fail.

consider it still. i encountered a generic psu that had a leaked capacitor in less than a year of use.

[jimithing]

shockwave player wont work in win7..please help

[michael70]

my 320 gb seagate external portable drive just blinks (green led bulb) and emits beeping sound when plugged to my pc and does not show as a drive, when I tried to return it for exchange the clerk tested it in their pc and it worked just fine so they did not exchange it.. when I went home the same problem is still existing no drive is read.. help pls.

[SamanthaJones]

shockwave player wont work in win7..please help

what error do you get?

[SamanthaJones]

my 320 gb seagate external portable drive just blinks (green led bulb) and emits beeping sound when plugged to my pc and does not show as a drive, when I tried to return it for exchange the clerk tested it in their pc and it worked just fine so they did not exchange it.. when I went home the same problem is still existing no drive is read.. help pls.

hi! i assume you're connecting it to a usb port? do other usb devices work?