reviews The GLOBE Complaint Thread

[demonyoako74]

Sama ng service

[Constance68]

Lol

[backupplus]

saklap!

[kapitankodak]

Bwisit yung call center nito, araw araw tumatawag sa akin para mag-upgrade sa plan, Pagtinanong mo naman kung bakit ka lilipat sa plan at kung ano yung benefit ng plan over prepaid di naman makasagot at i-hold ka pa. Wala talagang kwentang kausap yung mga agent nito pero sige pa rin ang tawag kahit sabihan mo na hwag nang tumawag. Dapat talaga my Do Not Call law dito katuylad sa US para mabawasan yung mga loko na to

[mikeskillz]

ang bagal pa rin ng data

[BettyConfidential]

Lately I've been getting the FUP warning that says I've reached my daily usage allowance (10GB). Weird lang kase di naman nagbabago yung activities ko everyday for almost 3 years. I browse about 100 websites + youtube vids pero this week lang ako nakakaexperience ng FUP. Tried calling Globe but I can't get through. Anybody else having this problem?

[mookieee]

bad customer service.

[doinksdoinks]

Masyado mabagal service nila. Waited for more than 30 mins for my # to be called, just paid my bill for 2 mins. Seriously they should add more cashier for bills payment

[CirocBoy]

Plan ko 999 lang na unlimited data pero pag dating ng billing statement ko, more than 5k ang due sa kin. Dahil daw hindi pala ganon ung naka set up na plan sa kin, consumable lang daw ung 999 but I specifically that I wanted super surf or whatever term they use for unlimited data. Miscommunication daw pero pucha, I'm the one paying for the consequence. Still ended up paying 2,500 which I think was B.S.

 

Magaling lang sila mag storbo pag may bago sila na promo. Like ung 300 pesos for 4g pocket wifi inclusive of 1.5 gb per month. Sa bagal ng data nila, walang mararating ung 1.5 gb na un every month

[Doctor Juris]

ANG BAGAL NG DSL NILA. KUNG ANO ANO SINASABI NG MGA CUSTOMER SERVICE SA AMIN. IBA IBA PA ANG PALIWANAG. AYAW NAMAN PUMUNTA DITO PARA TINGNAN. GUSTO YATA NILA KAMI MAG AYOS NG SYSTEM NILA. PAULIT ULIT NA SINASABI BAKA SETTINGS NAMIN MALI. SUS BULOK!!!!

Edited April 8, 2016 by Doctor Juris

[santanaclaus23]

If complaining doesn't work around our country. You gotta 1st start evolving. I mean baka gusto nyo na kung sino naghahanap ng work. No investment or money involved. Sign up at this link or site http://bit.ly/1qCKMTB or eto din

http://news-who.com/p253. By reading news for about 6 to 7 minutes and you will be credited 7$ for every news you read. Follow lang the instructions properly. . Go now.Walang mawawala. .Legit po sya kahit e search nyo. Kung di kayo naniniwala don't sign up. Simple as that. Thanks. :)

[doinksdoinks]

Ngredeem ako ng globe rewards, instead of charging me only points, they got 50 points from me. Already called 211 until now no action

[anata]

How about a shitty website that dont load when trying to check your account. Dont bothrr calling you will waste a good 1 hour of your life waiting to be amswered by agent and telling that " sir ill transfer you sa correct department" eh wala nman option sa tawag nila yung cocern mo and wait again for longer until i surrender waiting in queue

[Dingdong2000]

I had another contract renewal discussion for the third time with Globe, since the contract expired last January. This discussion went on for about 45 minutes, and it had to end with the message that Globe does not accept contract renewals if the phone being eyed is not available in their inventory, even if such phone is in their website promo page. Globe really knows how to waste time, like re-dialing most of the time when you make a call using a Globe sim. To be stuck with Globe because most contacts are Globe users, sana hindi forever! Better buy your own unit and don't change old plans to the new lifestyle plan as this is a downgrade.

 

Globe has also ceased renewing the Globe Blue card, even if one has several high--value packages with Globe. The total payment I make with Globe monthly is 4 times that of a normal Platinum account, but now, what the f..., Globe only provides some leeway to Platinum subscribers.

[Queen Darkeinjel]

This is unacceptable. I work from home and I rely heavily on my internet connection. I lost classes last night because of their internet being intermittent. I called the hotline and asked them to come over today. I even followed up this morning to remind them of the much needed check.

 

The problems: Landline not working, can't call out can't receive calls either. Internet is SUPER SLOW. I've been waiting the whole day no one came. I called their CS, surprise, surprise! They decided to check the effing cabinet! I mean, logic dictates that when one household complains, there's something wrong with THAT particular connection, NOT the ENTIRE subdivision's!

 

I was even informed that they called the landline and no one answered. Like HOW??? There's too much static on the effing phone! Come on! Their technicians are just TOO SMART! They called CS to close the ticket, HUH??? The problem's NOT resolved!

 

Internet's still crawling like crazy. My landline's still full of STATIC! No text message, no nothing to confirm if the problem's been addressed. Now, I have to wait for them either tonight or tomorrow morning, AGAIN!