reviews The GLOBE Complaint Thread

[Pinoymale]

I had a frustrating time in Globe ATC last night. My wife and I went there to apply for two postpaid plans. I confirmed if the Samsung Y Duos was available. The salesgirl said the model was available but only for loyalty something something. This really pissed me off because I was in that same branch the day before and the salesgirl I talked to confirmed that the model was available (she even went inside the storage to confirm this). This new salesgirl made some lame excuse about the first salesgirl being just an OJT - if so then Globe should've done a better job of supervising her to avoid giving customers the wrong info.

 

So as not to waste our visit, we decided to apply for a plan with Iphone 4s for my wife. Again, I confirmed if our joint savings account was acceptable as proof of financial capacity - the salesgirl replied "No, only single accounts are acceptable." This pissed me off more since an hour earlier I called up Globe and the CSR told me that joint accounts are acceptable as long as it meets the minimum balance.

 

Globe should do a better job at providing accurate and consistent information to their prospective customers. What made the whole thing worse was the attitude of last night's salesgirl. From the start, she had this bored or "don't bother me" attitude towards us. She has no business being a salesgirl if she can't entertain customers properly.

[fordvipe]

GLOBE still not doing anything about my problem with them.....thats what you get upon relying on them to fixed the problem... i hope smart and sun put their mind set of overtaking globe so that they will fixed whatever problems they will encounter... :angry: :angry:

[blubalz]

Their billing sucks. Paid 1900 last month, then i noticed that they have cancelled my payment. Worst, they have added that in my bill next month. Grabe¡ i guess what the pre paid public claim is true - that their prepaid load is being stolen by the network. This scam can be tagged as "credit-debit-kupit".

[tsingketz]

damn it, gnyan dn aq. un pospaid bill q my lmbas na addt'l charges. bute na lng may isip aq na pinacorrect q un billing q, den nkita nila na my point aq, damn it! so kung tatanga tanga pla q ngbayad aq ng sobra pra sa service na d q nman gnmit!

[skitz]

Get your complaints indexed by search engines like google here. If these corporate entities would rather spend on advertising rather than delivering a good product, let us fight back by letting search engines index them as the lemons that they are.

[fughamamen]

palaging walang signal

[birdman24]

palaging may signal

[hugh hefner]

constant dropped calls gets on my nerves

[350zspec]

they advertise 4g pero madalas sa 2g naka connect phone ko

[pinguerero]

ang globe talaga... just received my

text messages today that were

sent 2 days ago pa!!!

:angry2:

[icarus_05]

leche ang globe... lalo na yung signal ng internet..! dapak...

[Captain16]

yung globe tatto nila na unlisurf ..ise send mo sa 8888 fro 1 day, nag eexpired kaagad khit wala pang isang araw...lalo na pag nanunuod ka sa youtube, ang bilis mag expired, hindi sya unlisurf, dapat limited surf...

[birdman24]

i love globe

[yrrah123456789]

globe tattoo super stick 3G na nga crappy internet connection pa din. FS.

[hackme113]

useless ang globe tattoo, 80% of the time na gamitin ko walang signal, akala ko pa naman ok sila hay grabe