reviews The GLOBE Complaint Thread

[styx310]

problem nito walang vpn access

 

you can use vpn access. just download the correct vpn client.

[cool_kojie]

Got Mine nung January 2007 pa. At First It was very slow and unreliable. But Now I am loving it kasi I can surf and access the net anywhre that has globe signal. Swerte lang siguro ko kasi everywhere I go may 3g signal. Average Speed ko siguro is around 700. Fastest I got was 1.2 Mbps.

[Guest Makaikishi]

Wala kasing signal yung Globe sa bahay namin kaya I switched to SMART.

[chancepassenger30]

wow... ok to ah. so do you guys think this is a good substitute to getting an actual dsl/broadband line?

[martigar]

this is okif you have 3g signal kung wala mabagal din

[launchpad]

wow! ganyan na ba kabulok ang globe ngayon? tsk tsk!

[rdaq97]

you should try working for them.. parang aayaw ka na rin. hahahaha!

 

pero globe pa rin ako.. no choice e. hehehe.

[tagpi]

All telcos here provide shitty service for exorbitant rates! You are just letting shareholders rake in more money. :goatee:

[sheep]

All telcos here provide shitty service for exorbitant rates! You are just letting shareholders rake in more money. :goatee:

 

 

so what do you suggest? we go up to the mountains and use pigeons to send our messages?

[dane]

Dropped Globe for our corporate subscription and went with SMART mainly because of VERY POOR CUSTOMER SERVICE!!!

 

Ikaw na nga ang customer e ikaw pa ang makikiusap na palitan na ang mobile units dahil over two years na ang subscription, at parati pang out of stock yung units na qualified for our replacement.

 

I confirmed na napaka-BULOK ng service nila when I submitted my notice that our company will STOP our subscriptions and will switch to another provider e saka naman ako inaalok ng kung anu-anong packages.

 

GOOD SERVICES AND SUPPORT is part and parcel of continued customer loyalty!

[CoolieMAx]

Mahal na rate ng services ng globe!!!e hlos same quality lng nman s iba...

[scionmd]

Dropped Globe for our corporate subscription and went with SMART mainly because of VERY POOR CUSTOMER SERVICE!!!

 

Ikaw na nga ang customer e ikaw pa ang makikiusap na palitan na ang mobile units dahil over two years na ang subscription, at parati pang out of stock yung units na qualified for our replacement.

 

I confirmed na napaka-BULOK ng service nila when I submitted my notice that our company will STOP our subscriptions and will switch to another provider e saka naman ako inaalok ng kung anu-anong packages.

 

GOOD SERVICES AND SUPPORT is part and parcel of continued customer loyalty!

 

 

 

tama ka... ganyan din nangyari sa kin when i notify them i will stop my subscription saka ka naman aalukin ng promos nila.... [poor service talaga globe....

[TAZMAN888]

mag sun na lang unlimited call and text :thumbsupsmiley:

[Fusarium_jimini]

mga pre tanong ko lang: dun ba sa package ng globe wireless internet 995pesos, may bayad bang monthly yung provided na modem? Kasi my brother was able to get a brochure, e it was stated na aside sa 995 may monthly 300 pesos rental pa sa modem, totoo ba ito? ano experience nung mga nagpakabit ng globe wireless internet dito? thanks!

[dikhedd]

Hey bros. I am currently using Globe 3G mobile Broadband (that's what it says on my USB modem). I work in Makati and live in Pasig.

 

My experience is that if your location registers with EDGE coverage then the connection is fast - fastest I've ever experienced is 2mbps downstream if the network is not congested. If EDGE is on the HSDPA activates. Compared to other networks in the world HSDPA is older and slower but it is the fastest we get here.

 

My modem claims a maximum of 3.6 mbps but that is to Globe's servers and is not a reflection of actual speed. Most online speed tests peg my connection at 700++ mbps on the average (both in Makati and Pasig).

 

Overall, ok naman ang service. I've hardly had any problems with connections. For surfing and browsing, it is more than adequate. However, downloading e-mails on Outlook can be a major pain because that is when you see how much slower it is compared to and office LAN on T1. Plus if naputol yung download, the damn thing starts all over again and I end up getting 1,000 unopened emails in my inbox, most of them duplicates.

 

For my needs the tradeoff between mobility and speed is more than adequate. The price is also reasonable (2k monthly), compared to wired DSL options from say, PLDT (999 for a wired connection UP TO 300 something kbps). Plus you can text from your laptop. Basta may signal ang globe connected ka na, and more often than not being able to access Skype, MSN Messenger or YM gets the job done for me because I will still get my emails on my BlackBerry.

Edited August 24, 2007 by dikhedd