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Call Center Side Effects


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  • 5 months later...

Call center is portrayed so badly here. Based on experience,it isn't that bad and stressful. Yes may irate customers,kupal teammates(wc is common naman in almost all work) but once you clock out on your shift,wala ka nang iisipimn. Unlike other jobs,dala mo hanggang sa pag-out mo yung stress. It's also a good job to pay bills while youre trying to upskill. 

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  • 1 month later...

If you’re young and an undergraduate or someone just wants to build their skills, the call center industry can be your stepping stone. Just manage your stress levels and maintain your health. Focus sa goal of self improvement. Have fun every now and then. Balance in all things.

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  • 6 months later...
  • 2 months later...

Maganda din nmn naitulong niya since nakakaupskill ka sa communication skills mo pero in the long run if yung sched mo is mid shift or night shift. Maapektuhan tlga katawan mo ng mga negative effects na related sa puyat.

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  • 2 weeks later...
  • 1 month later...

Own a small BPO wayback 2015 and holy sh** most of my employees have crab mentality. We had one pregnant agent who was a monster in sales, was the one reaching the quota all by herself. Other agents were sour af. Talks sh** about her coz they can't produce sales like she can. 

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  • 2 weeks later...

I think it matters din kung saang call center company ka. Kapag BPO (Outsourced) mahirap talaga conditions dyan, lowball offers pa. So magegets ko how it can be a negative experience. It will be highly competitive din kase the site has to perform or the business gets taken away.

Pero if nasa call center ka na in-house, then expect na hindi low ball offer and employee-centric ang company. About sa marereceive mong calls, depende na yan sa bituka mo I guess. Pero again, depende din sa sineservice nyong business. Sa current business namin if the customer is rude towards you and personally attacking you pwede mo itag as abusive and icoclose ng business yung accounts nila at bawal na sila tumawag.

But then again, majority of the call center industry here is working sa BPO kaya gets naman why majority of the posts here are on the negative side of things.

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  • 4 weeks later...

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