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Call Center Side Effects


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Sinong callcenters nagbibigay ng highest compensation now?

 

the base would differ from one account to another, depending on the offer of the client. for customer service it's usually lower but you get more benefits because of the upsell, and other commissions one can get. for a tech account, you get a higher premium but then your'e stuck there til your next appraisal

 

i think i've got some offers correct from my former agents:

 

24/7 20,000 Php (tech)

Teleperformance 17,500 Php (w/o exp, tech support)

APAC 18,000 Php (customer service)

 

BTW: wala pa dyan mga night differentials at OT ng mga yan, sa DELL MOA meron pa ata sila upsell sa tech support nila kaya tiba tiba ka sa lahat ng karnal na kasarapan. Sa Teleperformance meron pang dollar OT waaaaaaaaaaahhhhhh!!! makes me wanna be an agent again!!!

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  • 4 weeks later...

may allowance n mga yan o basic p lng? kuha lng kasi ako experience d2 masarap naman buhay sa account ko kasi halos araw araw you learn something new kasi araw araw may bago n infections and palupitan n lng kung paano mo malusutan o maka hanap ng bagong tools to make life much more easier, naturingan microsoft may hawak s amin d dagdagan ng konti sweldo :D

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  • 2 weeks later...
  • 2 weeks later...

growth in a call center industry is very competitive ... true, but if one has brains , attitude , and talent you can be promoted. here is my two cents , when i started working as cc , i started as a agent took calls for 7 months before i was upped as WF. WF for 1 year then left the company for a different cc , started as agent again then climbed my way up .... now im a WF at nights and inthe morning i do consultation work on the side with DENR, PMDC, CITEC . Time management is hard for and agent coz the schedule changes without a moments notice, the first two years i bloated to 5 kilos before i started working out. i manage to stop smoking cigs but i still do weeds once in every 3 months. Coffee is something you really cant avoid in the cc industry, i drink around 3 cups minimum in a single shift alone. at least im single so i manage to save a lot until my co-workers borrows money fromme who sometimes forgets to pay ( to think ang laki ng sweldo di makabayad ng utang ) . An 3 cp ko ngayun , i used alternately. and within the span of 5 years i change phones 7 times( In the army , your lucky if u can upgrade every 4 years ) . Ang english ko may twang na ..... pwede ako new yorker, mid western , southern and the best of all INdian accent hahahahhah .

 

Pag suweldo sagot ko kalahati ng gastos...... ( sann ba pumupunta nag mga suweldo ng mga kasama ko ) .

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  • 2 weeks later...

Padaan lang po:

LOOKING FOR PART TIME / FULL TIME JOB or BUSINESS:

Earn as much as 10,000 a week (part time or full time). See and visit our company personally. This is your opportunity to earn extra income and maybe exceed your regular salary for a part time basis lang po. Yes. Part time lang po. You can earn this much. How? Lahat po ito tinuturo sa office for free. We give daily trainings and orientations everyday for free. In this business you have freedom. Walang boss, walng quota. Oras mo. Diskarte mo. We now have successful partners who came from call centers.

We are all members here so i just want to share my blessings with you. Earn extra so we can all do our favorite past times without spending our regular salaries. Walang mahahalata si Mrs. o si Mr. Salary intact. with bonus pa. Our company have a wide range of varieties to choose from: Foods and beverages,grocery items (San Miguel products, Purefoods products, coca-cola products and many more), Household Items, Beauty and Health products for men and women and even for children; Apparels; Appliances; Watches; Shoes.

If your interested you can PM me and I will give you my number, the company and its location. I will personally meet you, guide you and assist you.

All you need for starter is just attend our regualar business orientation presentation. We give orientations everyday at 2pm and 4pm.

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Side Effects for me? well since I started working in a call center and started to earns money, I changed a lot in spending my money. Before I can save my allowance but right now I spend a lot. I drink a lot as well compare before, I travel a lot because of the weekly/monthly team building. Another thing is I slept a lot specially when I'm in GY shift.

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  • 1 month later...
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  • 5 weeks later...

Kung naninigarilyo ka na, lalakas pa lalo at kung hindi ka naman naninigarilyo, matututo ka na. Sa pagkain naman eh kung hindi ka papayat ng sobra eh tataba ka ng sobra. Madali uminit ulo mo to the point na pati aso nyo hindi ka na kilala. Yung ka-baklaan at ka-tibuan ay matututuhan mo na natural lang sa CC.

 

Pero meron din talagang iba na kaya i-maintain yung ganitong lifestyle. Ako di ko kinaya

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  • 2 weeks later...

Nahalata ko na sa Call Center ang mga tao mahilig sa Stats and Metrics. Nagwork ako dati sa Convergys Ortigas before migrating to the US. Kinailangan ko lang ng pera kaya ako pumasok dito pero wala akong balak na karirin ang work na ito. Nung nandito ako ung TL ko ayaw magpauwi ng maaga lalo na pagka low call volume. Pagka pinauwi ka ng maaga ang tawag dito VGH. Naka ilang US holidays kami ayaw pa rin mag pa vgh ng loko. Nung last day ko nagtext ako sa TL ko sabi ko 1/2 day gusto ko kasi i normalize ung tulog ko kasi reverse mid ako noon meaning 3 am to 12 pm ang pasok usually queing yan. Aba nag text ba naman ung loko kung TL sabi ipasok ko raw ng buong araw ung last day ko. Para daw sa kanya. Ang kapal nga ng mukha eh. Dapat ginawa ko nag no call no show na lang ako. Wala naman syang magagawa noon pagka ginawa ko yon. Ginawa ko nagmatigas ako. Pagka epal ung customer nirerelease ko tutal last day ko na yon at wala na rin akong balak mag call center. Tama na ung sinubakan ko ng isang beses at ayaw ko ng maulit ulit.

 

So nag 1/2 day ako pumasok lang ako para ayusin ko clearance ko. Wala naman syang magawa pinirmahan lang clearance ko. E sa loob loob ko mas importante pa sa kanya ung bwisit na metrics na yan kesa sa samahan namin. E wala naman akong pakialam sa productivity chorva na yan. Anyways I'm glad na wala na ako sa ganitong profession. Bilib lang talaga sa sahod ng call center pero sa work turned off ako. Well opinion ko lang po ito no offense sa mga nagwowork sa call center. Ika nga kanya kanyang hilig lang yan.

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After reading past comments, I have noticed that there are a lot of people that want to adapt the accent of an American. This is my advice to you people, do not be ashamed if you talk in English and you have a Filipino accent. As an example, when the late Benazir Bhutto spoke in English, she spoke with an accent. But, to press my point, there are a lot of commentators and scholars who praise her for her intellect and do not mind her accent. In the meantime, why do a lot of Filipinos feel shame when having speaking with an accent? In an example, why do Filipinos make fun of a person with a "Bisaya" accent while they do not make fun of Bob Marley? Think about it. There is nothing to be ashamed about being a Filipino. Damn colonizers!

 

in order for you to have an american accent you need to speak english 24/7. in short kelangan mo talaga sa america manirahan hehehe. may kasama ako dati sa team kung mag english halatang exaggerated yung slang nya. nung bumalik ulit ako dito sa us for some reason na regain ko lang ulit ung american accent. sa totoo lang marami rin barok mag english dito. kaya ok lang magkakaintindihan naman kayo.

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