The Bayantel Complaint Thread
Posted 26 May 2006 - 12:20 AM
Posted 26 May 2006 - 03:07 PM
i got pissed off the whole day. i don't have connection starting at 8am and i called them up to inform them immediately. and now am out of the house because i need to be online. i often complain about having disconnections so often. and the 24hrs service is not guaranteed true. i pay my bills on due time and never been late. especially their DSL. damn i always reconnect and reconnect and to think i got only 1 pc but then i applied for 512 kbps. all i can say is
KOREK KA JAN RC.
Ganyan din experience ng next door neighbor ko about Bayantel DSL, which is actually not..... So they had the service cut short instead......
Actually, pati PLDT Vibe ganito na rin......From Laoag to the south where the company exercises a certain degree of residual monopoly.
Posted 26 May 2006 - 06:40 PM
Posted 29 May 2006 - 12:29 PM
Grabe talaga yang bayantel na yan.... kapag brownout asahan mo wala ka ring telepono.
nyaaaaaaaaaaaa.... kala ko ngpalit na sila ng backup power ng mga street cabinets nila??? hehehe.. baka hindi energizer gamit?? hehehehehe..... teka bat madalas brown out sa inyo???
Posted 30 May 2006 - 07:50 PM
Posted 30 May 2006 - 07:58 PM
Posted 12 June 2006 - 01:30 AM
Posted 12 June 2006 - 06:46 AM
Posted 15 June 2006 - 11:11 AM
Posted 23 June 2006 - 08:56 PM
Posted 17 July 2006 - 10:02 AM
but recently di na ako masyado napuputol, kasi nagrequest ako for downgrade from 512kbps to 256kbps. mukhang natakot ata kasi nagagalit ako lagi sa phone. as in hinde makapagsalita yung costumer service.
Posted 02 September 2006 - 12:44 PM
You may request for a refund. Ask for it.
really dropping my bayantel dsl na this month kasi i pay 1.6k for 512kbps wherein i can get it at globe or smart at 999. yesterday i was pissed off again half a day no dsl connection
Posted 02 September 2006 - 03:43 PM
Posted 28 January 2007 - 03:30 PM
Posted 28 January 2007 - 04:52 PM
Posted 29 January 2007 - 07:41 PM
I am nearing the end of my one year contract, pero come to think of it, all dsl connections experience downtime one way or another. So can't decide if i-terminate ko or tuloy ko subscription. My only complaint is everytime my tumawag sa landline or basta ginamit telepono, napuputol connection ko. have to reset everything. hassle if download ka ng malaking files at iniwan mo, kala tuloy tuloy downloading yun pala putol na.
bro tarantado bayantel na loko ka lng nila... gamit mo ngyon is phone line jack na modem... u can request a dsl jack, which does not disconnect pag may tumatawag or ttwag ka at the SAME f#&king PRICE... so yes niloko ka. buti ako nahuli ko agad... pero sobrang hassle sila maraming away yan ksi ayaw nila ipalit cuz they will lose money... in short pag naubos na 1yr contract ko...
AALIS NA AKO SA BAYANTEL... BAHALA SILA.... MABANKRUPT SANA UNG MGA GAGO...
Posted 01 February 2007 - 01:41 AM
The only difference is that I have a router and they keep telling me it's the cause of the problem.
So I tell them that No, my router is fine, it's your side that keeps timing out.
They keep on insisting that it's my router. Okay let's see...I put it on "stand alone" just as they advised
It wasn't working.
So I ring them and tell them that it wasn't my bleeding router, and you know what they tell me?
"Di po ba kayo na-advice ma'am? May konting problem lang po and network"
But that's what I've been telling them from the start.
Sila pa galit!
Posted 04 February 2007 - 10:30 PM
Posted 28 February 2007 - 03:36 PM
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