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Rapide Auto Experts - Share Your Experiences


pwind

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I went to their betterliving branch before. Had to return my car three times. Gumagana yung aircon, pero walang lamig. Condenser (?) daw ang may problem, so I had it replaced. Parked the car overnight during my duty pagdating ng umaga, wala na namang lamig. I returned it to them, butas daw pala yung mga pipes na dinadaanan ng freon. Di nagalit ako, pinabalik ko yung condenser (?) since di naman pala yung ang may problema. Pagkuha ko ng car ko the next day, okay na daw. I noticed a lot of engine oil na nakakalat sa surface ng makina.

 

After two days, wala na namang lamig tsaka maingay ang makina. Dinala ko na lang sa shell sucat. Kalahati na lang ang laman na oil. Nawawala pa daw yung cover ng inflow valve ng freon. Hanggang ngayon okay pa ang car ko. Swore I'd never return to rapide again...

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I went to their betterliving branch before. Had to return my car three times. Gumagana yung aircon, pero walang lamig. Condenser (?) daw ang may problem, so I had it replaced. Parked the car overnight during my duty pagdating ng umaga, wala na namang lamig. I returned it to them, butas daw pala yung mga pipes na dinadaanan ng freon. Di nagalit ako, pinabalik ko yung condenser (?) since di naman pala yung ang may problema. Pagkuha ko ng car ko the next day, okay na daw. I noticed a lot of engine oil na nakakalat sa surface ng makina.

 

After two days, wala na namang lamig tsaka maingay ang makina. Dinala ko na lang sa shell sucat. Kalahati na lang ang laman na oil. Nawawala pa daw yung cover ng inflow valve ng freon. Hanggang ngayon okay pa ang car ko. Swore I'd never return to rapide again...

 

 

did this happen just recently? i noticed some rapide shops have the denso signage. i do not know if thi means that they carry denso parts or give denso quality service. did they return your money from the replacement of the condenser?

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  • 4 months later...

Try visiting the usual auto enthusiast forums and you'll get tons of horror stories on Rapide. Sites like autoindustriya and Kotse.com to name two.

 

It seems that they have quota system where they must average a certain amount of pesos per car they do.

 

If one car did not meet the quota, they have to make bawi with the other clients.

 

They have come ons like cheap change oils and free this and that but while you are having the cheap change oil the Rapide person will come to you with a laundry list of parts that are supposed to be replaced as per their assessment. Mind you, a lot of the parts on their list aren't even broken. What's worse, the cost of the part and the labor to install it is sky high especially when you consider that Rapide is not affiliated with any car manufacturer.

 

They also have their lifetime brake warranty promo which I think is a scam. To keep the warranty in effect, you have to follow all their recommendations which usually results in a lot of unecessary component replacement.

 

Try and visit a Rapide outlet. Most of the clients there are family drivers that have been sent over by their amos who don't know squat about cars. :rolleyes:

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  • 2 weeks later...
how would you rate the following service centers?

 

goodyear servitek

yokohama wheel gallery

bridgestone by phil allied

pronto

bosch car service

 

 

I have tried the Bridgestone tire center at the Fort and changed all 4 tires of my Honda CRV. Service was good > I wiuld recommend this place to you guys out there.

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  • 2 months later...

change oil / tune up is OK. experience ko before, I availed of their change oil package, to my surprise, it took then 1 and a half hour to have the oil filter from other branch. promo package nila eto pero bakit wala sila stock ng part for that service....

 

they don't accept or service you car pag ikaw ang magpro-provide ng parts....eh mas mura ang binibilihan ko ng parts sa banawe.....

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basic service lang matino d2, tipong change oil, change tires, basta not any service that requires the use of brain, kasi wala cla

 

nito, Well, at least not ung Shaw branch nila na may tie-up pa sa Goodyear, naka advertise Good Year Servitek pero obvious na

 

obvious Rapide ang store. This branch sucks big time, I just asked them to change my brake-pads kasi may ingay na, amp0ta

 

mga b0b0 ung rephasing site nila ng discs nsa makati pa, my rotor discs had to travel from shaw-makati-makati to shaw just to

 

get re-phased. Pero, cge pabigyan natin kasi baka nga wala cla machine shop tlga dun, eh p0ta akalain mo nga naman ang layo

 

na nga ng pina-rephase nila mali pa ampotaaaaa!! , cge cge pag-bigyan pa natin, pumunta ulet discs ko from

 

shaw-makati-makati-shaw to get re-rephased. AMPOTA PAG BALIK AT NUNG NUNG KINABIT UNG BRAKES KO IMBES NA MAWALA UNG PROBLEMA NG

 

BRAKES KO LALONG LUMAKI, FROM A SOFT TINGLING SOUND FROM THE BRAKES BEFORE, NOW ITS A FREAKING KNOCK, AND

 

A LOUD ONE AT THAT. ASSHOLES REALLY, DUMBASSES, HAD TO BRING MY CAR TO HONDA AND COST ME 4 THOU TO FIX

 

THE DAMAGE THEY DID.

 

 

SCREW RAPIDE-SHAW!!!!

Edited by Novice69
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Just beware at so-called "named" shops. I know for a fact that Mega Motion has a policy enforced by their boss and employees to replace whatever is possible for the situation, in order to increase sales. Perhaps, Rapide has the same policy.

 

 

Is this the one located in Banawe and had Gabby Concepcion on their TV commercial?

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  • 4 weeks later...
  • 1 month later...

di talaga maganda sa Rapide... dati akala ko ok dito at dito ako nagpapagawa pero amf! todo jacked ang prices nila pati na rin sa parts na ni recommend nila... yung fan belt na pinalitan nila daw which I paid almost a thousand for, ala pang 4 mos. napatid na agad... tpos andami pa nila gusto palitan sa kotse ko dahil malapit na daw masira, delikado na daw.... binigyan ako ng estimate na almost 20k para sa radiator at timing belt (as in yung belt lng ha..)... ngeks! di na lng... sa iba na ko nagpagawa....

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  • 2 weeks later...

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