Banks - Who Are The Lousiest

[spies]

Land bank - frequent offline ang atm and if their system is down you cant use your atm to other banks as well. Worse it captures cards for no reason!

 

HSBC - all deposit or withdrawals are to be made via machine. Over the counter transactions will set you back for 100 pesos per transaction. The bank certificate will cost you 500 pesos and 5 working days before release when bpi can do it within the day for 100 pesos.

[◕‿◕]

bdo seems to provide bad customer service, lagi na lang standing at abot hanggang dulo yung pila. minsan naman sarado lahat ng teller except isa. at worst, ako na yung sunod sa pila sabay nawala lahat yung teller (nag-quick coffee break yata for 15 mins)

[jakewise]

sa mga nagrereklamo sa BDO, tandaan niyo lang ang slogan nila; WE FINE WAYS (instead of WE FIND WAYS), hehe

[tulonggis]

Banco Filipino.

Naipit pera namin....

[tulonggis]

Mga magkano ba sweldo ng BDO managers? Mga pustura makaporma. Parang ikaw pa may utang na loob may deposito ka sa kanila.

[ice07]

basura yang BDO, we find ways "to deny clients"... kaya ang masarap gawin sa bdo ay lagi mu lang ipadeposito ng cash sa bangko nila para gawin sila taga bilang ng pera pero huwag magplace ng investment, time deposits or loans sa kanila haha mapapagod lang sila sa kakabilang ng cash tapos cheke gamitin pang lipat sa ibang banks!

[glut_func]

never tried other banks kasi puro lang naman ako OTC deposit tska atm withdrawals... experience ko sa BPI ang bagal ng counter service nila kahit pa may queue number na kahit pa sobrang aga mo na pumunta sa kanila

[Edmund Dantes]

Worked for the Phil Govt noon, dati PNB sumusweldo, then biglang lumipat sa DBP. Perwisyo talaga kasi laging offline. Kokonti pa outlets kaya kung magwi-widthraw may kaltas sa ibang megalink banks. Nainis kami sobra yung ibang benefits namin at overload pay sa PNB na lang ulit.

[sendero]

Banco Filipino.

Naipit pera namin....

Motto of Banco Filipino way back then : Interest Araw Araw! Interest Linggo Linggo! Interest Buwan Buwan! Interest Taon Taon! Ganyan sa Banco Filipino, Pera Niyo ay Laging Pinag - Iinteresan!

[genocide2004]

Manila Bank

Manila Bank

Manila Bank

[mikomd]

PNB sucks

[royflirty]

I hate the long lines in BDO, but very convenient since there are lot of branches

[nwebe]

Of the many banks I've dealt with, UnionBank is the one I had worst experience with in terms of Customer Service. I do not mean just long queue lines (most banks have them), but when you really needed them to do something for you, it took months of frequent follow ups.

 

Citibank and HSBC are good at Customer Service, but they do charge a premium.

 

Most bank branches give VIP service to their big-ticket depositors. So if you're not such, then befriending the officers of the branch gets you a lot of good. Of course, YMMV applies din.

[Prince_Valiant]

metrobank(well all of the banks a tually).... how about this.. i had a significant amount of money with them.. but they would not give me a credit card since i did not have an itr yet (just got back from overseas)... despite giving all of the requirements to prove that i have a job and will be able to pay any charges to the card

[PhantomBlack]

BPI and BDO really lousy banks. The lines are so long yet only 2 counters are open. Bank staffs are unfriendly. A simple and single transaction can take 2 hours of senseless wait. They want your money but cant provide the service and respect.

[mr_kindred23]

BPI and BDO really lousy banks. The lines are so long yet only 2 counters are open. Bank staffs are unfriendly. A simple and single transaction can take 2 hours of senseless wait. They want your money but cant provide the service and respect.

landbank do the same thing...single transaction can take more than 2 hours or more..1p.m andun na ako just to deposit lang..almost 4p.m na ako nakapagdeposit..nung natapos na ako puno pa rin sa dami ng susunod pa...worst sa dami ng transaction at pinaghalo-halong transaction eh 2 lang teller nila...pag may kakilala yung teller,chickahan pa..honestly mas mabait pa mga security nila kaysa sa mga teller nila..

[omega2959]

ang mahirap sa bdo sobrang professional sila. wala nang warmth na service. pag tuwing may kulang ka na nasulat ibabalik sayo at sayo papasulatin. pag ibang bank di na ibabalik sayo. aayusin nalang nila para sayo

[traapplmtc]

...that's because Bangko Sentral ng Pilipinas (BSP) imposed so many rules through circulars and other orders like the ANTI MONEY LAUNDERING ACT (AMLA) legislation having a very damaging impact on how banks are doing business; add to that the BASEL international agreements; the new international accounting standards, plus the growing threats of TERRORISM (to curb terrorism effectively, is to cut the money trail)....

[Mad Damian]

metrobank(well all of the banks a tually).... how about this.. i had a significant amount of money with them.. but they would not give me a credit card since i did not have an itr yet (just got back from overseas)... despite giving all of the requirements to prove that i have a job and will be able to pay any charges to the card

Same experience w/ Metrobank.

 

Also, palaging offline mga ATM machines nila.

Have to drive to several locations just to make a withdrawal.

Happened several times already this year.

So inconvenient.

[mouseinthehouse31]

On the flip side, I personally have been happy with BPI. Sometimes the lines still get crazy because of the volume, but I generally feel that the staff are well trained and that they do their best to accommodate the customer. Easily the best among the big three

[mngkulas]

Land Bank ang bagal kumilos ng mga staff nila...

[glut_func]

bpi takes the cake for me on this one...akala ko dati depende lang sa branch and teller pero sa experience ko, halos lahat ng branches sa area namin (atleast 4) ang bagal ng customer service nila regardless kung anong transaction pa ang ginagawa ng staff nila. Meron ngang queue machine pero ambagal naman kumilos nung nasa tellering so wala din, antagal din bago magtawag ng number.

 

Para sa kin mas ok ang BDO and PNB kasi mabilis kumilos ang staff nila. Sa BDO pag madami tao naka activate ang ibang staff nila to do teller service kahit yung mga nasa sideline, sa PNB naman kahit iilan lang ang teller mabilis naman mag process.

[dirk.diggler]

So far I'm happy with the service of BPI. I experienced the longest wait at Metrobank. When I went in at Ortigas Branch, got a number, & had lunch at Shaw Blvd. When I came back 1 hr later, di pa natawag number ko hehe.

[bigsam]

BDO sucks.. always long line and they never do anything about it.

 

i like BPI, only because im a preferred client.

[alex10]

medyo di ako satisfied sa services ng BDO when it comes to branch servicing. tsaka medyo madaming fees for every service. in fairness, i'm very much satisfied with their online banking and i can even do my online services through their cellphone app.