Phrozhen.Khold Posted February 19, 2006 Share Posted February 19, 2006 I'm planning to apply to Dell this morning... and judging from what I see here... Is it really that hard? Quote Link to comment
Ricky_Reyes Posted February 19, 2006 Share Posted February 19, 2006 Offer is 21k...I turned it down.<{POST_SNAPBACK}> oh c'mon! maybe it's the other way around. im working for dell. Quote Link to comment
sweetmia Posted February 20, 2006 Share Posted February 20, 2006 kahit 21k din siguro offer sakin.. ayoko na..di ko talaga kaya.. nakakaiyak mag dell tech support e.. lalo na sa mga engots na gaya ko..hehehebuti na lang talaga nde ako naiyak..naluha lang.. Quote Link to comment
crazykalbo Posted May 6, 2006 Share Posted May 6, 2006 kahit 21k din siguro offer sakin.. ayoko na..di ko talaga kaya.. nakakaiyak mag dell tech support e.. lalo na sa mga engots na gaya ko..hehehebuti na lang talaga nde ako naiyak..naluha lang..<{POST_SNAPBACK}> nyek! di nga? naiyak ka? ako nahagis ko lang naman headset ko sa inis.. sobra toxic tong work na to grabe. nakakadrain lagi ng lakas..buti na lang nakaalis ako bago ako mabaliw.. haha! Quote Link to comment
azeee Posted May 13, 2006 Share Posted May 13, 2006 di naman mahirap sa dell..utot lang pahinga mo bawat call.. kahit malaki sweldo sa dell not worth it... lipat ka nalang sa ibang call center na may masayang account tulad ng xbox.. :boo: Quote Link to comment
chinits Posted May 14, 2006 Share Posted May 14, 2006 mahirap ba? i plan to work kasi for dell or any other call center with good benefits Quote Link to comment
fishy_orb Posted May 20, 2006 Share Posted May 20, 2006 @ chinita i worked for dell for almost 2 years on another call center.. for their CTS accounts.. pain in the A**.... haha.. dami red tape ng business units nila.. meron pa history ng foul play from other sites.. headache.. stress bubbles... I've moved to another program since.. Quote Link to comment
FPJ_45 Posted May 20, 2006 Share Posted May 20, 2006 The Dell account is very challenging but when i comes in to BSOD after format that coud dry yout last brain cell .. you can't offer a replacement pc it's hard to send a mobo ... you just pray that they wont call within 48 hours or no survey Quote Link to comment
Firewolf9 Posted May 20, 2006 Share Posted May 20, 2006 @ chinita i worked for dell for almost 2 years on another call center.. for their CTS accounts.. pain in the A**.... haha.. dami red tape ng business units nila.. meron pa history ng foul play from other sites.. headache.. stress bubbles... I've moved to another program since.. <{POST_SNAPBACK}> Thanks for the info bro.. Can you give further details on how the Dell Support works? The last FR says it hard to get replacement MOBO. IS this correct? Quote Link to comment
fishy_orb Posted May 21, 2006 Share Posted May 21, 2006 most of these parts: mobo, proc, memory, etc.. require higher level approval.. its what they call, target parts... it's a way of lessening the chances of sendin in "high cost" items.. Dell, like any other company is trying to save on costs. Another second point that customers would usually rant about is the Dell policy on troubleshooting their systems first before you can actually send in parts or an onsite tech. Customers have that printed on their agreement that in a event of a hardware failure, they basically have to cooperate with a phone technician to isolate and give chance to "resolve" the issue. Headache.. haha.. Quote Link to comment
crazykalbo Posted May 21, 2006 Share Posted May 21, 2006 yup! troubleshooting with a phone tech can isolate and eliminate whats causing the problem.... but there would be instances wherein customer would refuse to cooperate on the phone and demands an onsite tech.. thats the time we tell our supervisors about it for dispatch approval... hassel talaga minsan lalo na pag di marunong sa pc ung customer, tapos you have to guide him/her with the troubleshooting steps on how to open the tower, etc. Quote Link to comment
chinits Posted May 22, 2006 Share Posted May 22, 2006 @ chinita i worked for dell for almost 2 years on another call center.. for their CTS accounts.. pain in the A**.... haha.. dami red tape ng business units nila.. meron pa history ng foul play from other sites.. headache.. stress bubbles... I've moved to another program since.. <{POST_SNAPBACK}>haha ok.. nyt shift ba lahat? Quote Link to comment
coldfussion Posted May 23, 2006 Share Posted May 23, 2006 DELL is ok if you want to commit SUICIDE :boo: ... ifyou forget to update the e-mail of the customer twice...say goodbye cause youre terminated :grr: :grr: there are lots of new policy right now in DELL thats why some of my friends already left and transfer to another call center... Quote Link to comment
coldfussion Posted May 23, 2006 Share Posted May 23, 2006 share ko lang yung txt message sakin about DELL... :headsetsmiley: A TSR died and was asked by St. Peter... "From what account?..." TSR: DELL Sir... St. Peter: You may enter Heaven...You've SUFFERED enough :boo: ... :hypocritesmiley: :hypocritesmiley: :hypocritesmiley: Quote Link to comment
bakod27 Posted May 23, 2006 Share Posted May 23, 2006 pre meron din akong joke na parang ganyan din yung tema here it goes...... An ACCOUNT DIRECTOR died and was asked by St. Peter... "From what account?..." ACCOUNT DIRECTOR: DELL Sir... St. Peter: You CANNOT enter Heaven... for many have suffered because of YOU :evil: :cool: :thumbsupsmiley: Quote Link to comment
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