Customer Is Always Right!?

[9D61B4]

dapat kung magdedemand sya ng gusto nya dapat sa may ari dahil yun ang nagpapasasa sa kita mula sa ibinabayad nya, at nambabarat sa sweldo ng mga nagbibigay serbisyo

[ladyboy]

dpat pag nsa restaurant tyo umayos din tyo di yun akala ntin kung sino tyo porket nagbabayad tyo dpat may respect s mga crew

[naer23]

CUTOMER IS ALWAYS RIGHT...NOT ALWAYS...but

sometimes this is also used by some owners or managers to fire their employees just because they dont like them.......

 

proven already seen it thrice in my 10 years of work from an Sales Associate up to Assistant Manager......

Edited September 10, 2008 by rean23

[Mountaineer]

Hmmm.. There was a Seminar that i attended regarding Customer Service and the speaker pointed this:

 

Rule 1 : Customer is always right

Rule 2 : If the customer is wrong proceed to rule # 1.

 

 

 

We always have to protect our business but our business comes with our customers.

Sabi nga nila kung may 10 tayong customer and 9 sa kanila ok and yung isa naman may nagawa tayong mali that would cause a lot kasi yung isang customer na yun may kaibigan at yung kaibigan naman nun may kaibigan din so magiging domino effect yun at hindi lang isa ang nawala sa atin kundi marami pa.

 

[defacto]

That's the axiom that people in my line of work are supposed to live by. But me, not always. Beware customers the wrath of the irate agent. Heheheh! :headsetsmiley:

[theexchristian]

The Customer may not always be Right but he is still the Customer...

[pamilyado]

kahit mahirap tanggapin, pero yan ang katotohanan.

[Turninglong]

The customer is always right!? Of course not! But if the boss said so, what can we do? :thumbsdownsmiley:

[silentkilla]

The customer is always right!? Of course not! But if the boss said so, what can we do? :thumbsdownsmiley:

 

agree

[darksoulriver]

The Customer always right... yah sure specially those bastards foreigners hehehe...

 

suddenly one customer was experiencing a problem and complaining thru text saying "why you disconnect my connection. im gonna sue your company."

 

after a couple of minutes

 

"sorry kindly disregard my text. my cable was unplug when my maid cleaned up my office!"

 

this is a true story!

[theexchristian]

Theirs an interesting book on the subject titled: "The Customer Comes Second: Put Your People First and Watch 'em Kick Butt"

 

The title says it all.

[knoll1234]

yes. I will be a customer too, so I am always 100% right even if I know I missed something.

[Vegasboy32]

The customer is always right. It depends on certain situations. But here in the US they came up with a phrase "we have the right to refuse customers."

[Sl@MDuNk_Mitsui14]

Hmmm.. There was a Seminar that i attended regarding Customer Service and the speaker pointed this:

 

Rule 1 : Customer is always right

Rule 2 : If the customer is wrong proceed to rule # 1.

 

 

We always have to protect our business but our business comes with our customers.

Sabi nga nila kung may 10 tayong customer and 9 sa kanila ok and yung isa naman may nagawa tayong mali that would cause a lot kasi yung isang customer na yun may kaibigan at yung kaibigan naman nun may kaibigan din so magiging domino effect yun at hindi lang isa ang nawala sa atin kundi marami pa.

 

 

Whoever conducted that seminar and made those rules is a TOTAL IDIOT!

 

Nagpa-seminar pa, MALI naman ang itinuro.

[Vegasboy32]

Whoever conducted that seminar and made those rules is a TOTAL IDIOT!

 

Nagpa-seminar pa, MALI naman ang itinuro.

 

agree umaabuso din kasi ang customer. siempre dapat pagbibgyan ka lang up to a certain extent.