Customer Is Always Right!?

[omegared]

They are not always right but only if your business can afford it.

[staringatdsun]

They are not always right but only if your business can afford it.

 

 

And that is the THE ABSOLUTE TRUTH.

[orionorion]

Customer is always right when they do all the necessary things that the customer should do. else they are f#&king stupid

[Kilabot 101]

I don't believe that "The customer is always right." #1 rule ng customer service, pero certainly the customer always deserves some empathy.

 

The other VERY important side sa discussion is the company itself.

 

Did they take the proper time and effort to communicate terms and conditions and expectations.

 

kng kulang sila sa ganyan, then siempre mahirapan sila.

 

lots of times ang problema is unrealistic ang expectations ng customer, this is often times mali ng company.

[simplyeric]

Out of 10...2x lang kadalasan

[camus]

Customer is always right. I believe in this. Your boss pays your salary, but it's the customer who pays your boss. Therefore your customer is above your boss. So long as it is within your authority and it's not against the rules, you should try your best to make the client happy.

[Mrkiss]

Everything depends on the situation. In some instances, the customer is abusive of what they think is their right.

[Queen Darkeinjel]

let's be honest about it. we are all customers. have we ever admitted the fact that we are not always right?

 

how many of us have at some point or another used this excuse to get what we want? especially when we pay good money for products, commodities, and services.

 

yes, the customer is not always right. but you know what guys, proper wording, intonation, inflection, and a good attitude can always make it look like you're right even when you're complaining.

Edited September 3, 2016 by DarkEinjel

[jelly bean]

of course not. The customer isn’t always right. But for a business to grow, you'd want to make them feel like they are.

 

customer service usually is the lifeblood of any business.

[bozChips]

as a consumer, the customer is always right, if not, he/she has the right to complaint, after all, its hard earned money we are paying for their advertised services that they are selling...

[bozChips]

try to visit USA if you have a US visa and you will learn what 100% customer satisfaction means to them...

 

if no US visa, try to learn what a USA BPO account is doing here to provide said customer satisfaction above

[antirip]

That saying is bullshit.

[STEVE ARMSTRONG]

its not always

[takatakboi]

not always some customers are assholes

[Softroll001]

Customer is King is rather apt for this. We should treat them with what we can offer and go the extra mile but when it's already abusive it's not part of our job anymore to entertain them.